Operations

Awards ceremony: GBPA 2021 was streamed at the live party at Greenwood, Victoria, London

GBPA 2021

Having a blast on social media

By Gary Lloyd

The Morning Advertiser looks at the social media activity of those involved in the Great British Pub Awards (GBPA) after the event and category winners were announced.

Get online: digital reputation plays a central role in the customer journey (Credit: Getty Images / MoMo Productions)

Consumers increasingly use digital tools to choose a venue

By Michelle Perrett

Digital reputation plays a central role in the customer journey for out-of-home leisure activities such as eating and drinking at pubs and bars, an exclusive study by CGA commissioned in partnership with Reputation, the reputation experience management...

Threats on rise: British Institute of Innkeeping's Steve Alton

Opinion

Pubs’ recovery under threat as supply chain issues escalate

By Steve Alton, chief executive, British Institute of Innkeeping

Our sector relies upon an effective integrated supply chain linking raw materials, manufacturing and logistics to ensure our pubs can deliver a fantastic experience for their customers.

Facing the staffing challenge: the Unruly Pig head chef Dave Wall

Opinion

Dealing with the staffing shortage

By Dave Wall, head chef the Unruly Pig, Bromeswell, Suffolk

While working with a hangover isn’t a new concept for many from the world of hospitality, dealing with the aftermath of Covid and Brexit is the ‘day after’ on steroids, presenting a whole new torrent of tangles, issues and problems to battle with on a...

Plenty of options for your pub: some of the latest releases

New products round-up

The latest new products to hit the market

By Gary Lloyd

This week’s new products focuses on a variety of spirits, including gins from Boë and Foghouse, plus tea, coffee, beer and ginger ale variants.

Big announcement: the list reveal will be taking place later this year

Top 50 Boutique Hotels to launch later this year

By The Morning Advertiser

Following huge success in highlighting and promoting the best in the business when it comes to gastropubs and cocktail bars, the Top 50 brand is now expanding further into hospitality with the launch of the definitive guide to boutique hotels.

Exclusive use: the MA Leaders Club is open to multi-site pub owners and operators

MA Leaders Club

How do I become a member of The MA Leaders Club?

By The Morning Advertiser

Want to join the biggest group of multi-site pub owners and operators you’re ever likely to see in one place? Well look no further – our comprehensive guide to the MA Leaders Club awaits below…

Upgrade your food offer to snare extra spend: top pub chefs offer their advice

The premium food league season has begun

By Gary Lloyd

As the country begins the crawl out of the pandemic, pubs need a point of difference to attract customers, and elevating your food offer is one way to differentiate your business from rivals.

Who's in charge at the Morning Advertiser?

Changes at the top

By Ed Bedington

In a management reshuffle at William Reed, Lorraine Hendle, managing director for retail and manufacturing which includes several brands including The Grocer, will now welcome The Morning Advertiser and Big Hospitality brands into the division.

What is happening for Cask Ale Week?

Pubs urged to celebrate Cask Ale Week

By Michelle Perrett

Pubs are being urged to celebrate Cask Beer Week, which runs from 23 September to 3 October, to help boost trade in the wake of the pandemic.

Recruitment news: politicians put more emphasis on the Real Living Wage

Real Living Wage: Best operators have ‘little to fear'

By Michelle Perrett

Increasing pressure on hospitality operators to pay the Real Living Wage (RLW) is likely to prove to be an irresistible force for those who want to employ the best staff, workforce management specialist Bizimply has predicted.

Staff shortage: the vacancies in the accommodation and food sector make up just over a tenth of the UK's overall empty job roles (image: Getty/SolStock)

117,000 job vacancies in hospitality sector

By Nikkie Thatcher

There are currently 117,000 vacancies in the accommodation and food service sector – up from 16,000 for the same period (May to July) in 2020, according to official figures.

Service survey: research into tipping and card payments has found consumers habits have changed since the pandemic (image: Getty/RealPeopleGroup)

Is cashless culture 'killing tips'?

By Nikkie Thatcher

More than a third of Brits won't tip when paying on a card because they are unsure if it will go to the right person, a new report has found.

Face-to-face event: the MA Leaders Club event will be taking place on Thursday 23 September in Leeds (image: Getty/Duncan Cuthbertson)

MA Leaders Club

Full MA Leaders Club Leeds event agenda confirmed

By Nikkie Thatcher

The recently rebranded MA Leaders Club will be hosting its first event, and the first face to face event for the club in a year and a half, later this year.

Recruitment issues: 'The solution is not as important here as getting across the point that we need to stop blaming the hospitality sector itself for this staff shortage crisis'

Opinion

Stop blaming the industry for the hospitality staff crisis

By Sarah John, director, Boss Brewing

Those of us within the hospitality industry are well aware that we face a staff crisis; there is no disputing that we are experiencing rising worker shortages, with job vacancies at higher-than-ever levels.

Shortlist unveiled: the contenders for this year's 'pub Oscar's' are out

Great British Pub Awards

2021 Great British Pub Awards finalists revealed

By Nikkie Thatcher

Following two rounds of rigorous judging, this year’s shortlist for the industry’s ‘pub Oscars’ - the Great British Pub Awards – has been announced.

Trade-wide issue: all firms across the industry are suffering from the staff recruitment crisis (image: Getty/sasar)

All hospitality firms looking for workers

By Nikkie Thatcher

Every business in the hospitality sector has job roles to be filled currently, an industry-wide survey has revealed, with recruitment for front-of-house staff at the fore.

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