Operations

Strong support: the Horse & Jockey in Melling has been delivering hot meals and prescriptions to the vulnerable

#unitedwestand

Pub volunteer taskforce ‘not going anywhere’

By Emily Hawkins

An operator who was the architect behind his village’s volunteer scheme to help the vulnerable has said he hopes the pub’s presence will secure its future.

Stay social: top tips on how to stay engaged with your customers during lockdown

#UnitedWeStand

Opinion: how to engage with customers while your pub is shut

By Katy Horwood, Fuller's

With your pub doors firmly closed, it may feel like the only thing to do now is sit and wait for further instructions. However, with people currently using social media more than ever, this could be the perfect time to seize the opportunity and digitally...

Trade tragedies: pubs have never been closed by the Government before (image: Hall and Woodhouse)

Historical adversity

‘Lessons to be learned from the past’

By Emily Hawkins

From Spanish Flu to world wars, nothing has affected the great British pub as much as Covid-19 but is there something to be learned from how the trade coped during previous setbacks?

Tuned in: United We Stream has raised more than £250,000. Pictured Andy Burnham (left) and Sacha Lord

#Unitedwestand

Apply for United We Stream’s £260,000 Covid-19 relief fund

By Stuart Stone

Pubs, bars and music venues in Greater Manchester can now apply for additional Covid-19 funding after the region’s live gig platform, United We Stream, raised more than a quarter of a million pounds in its first month.

Unknown quantity: Wireless Social CEO Julian Ross has voiced his thoughts on pubs reopening

#Unitedwestand

Support needed for pubs to survive a soft reopening

By Ed Bedington

Pubs and the wider hospitality industry will continue to need financial support if they are allowed to reopen with social distancing, according to one industry supplier.

Emotional night: operator Kevin Shepherdson has described last orders at his pub, the Old Horse

#unitedwestand

Shutdown is ‘a strange new experience for us all’

By Emily Hawkins

Operator Kevin Shepherdson is usually the one asking customers how they are doing, however, in this uncertain time for pubs, roles have reversed and his regulars have been calling up to check in.

Heart of the village: the Anchor is the linchpin for great food delivered from the pub

My Pub

How the Anchor launched a popular food delivery service

By Gary Lloyd

When pubs were shut down in March, licensees Matthew Crisp and partner Lee Hughes had to act fast, so they set up a food delivery service that is proving hugely popular with locals, who have responded by doing all they can to support the business. Here,...

Sector support: The Drinks Trust is looking to provide financial one-off financial grants of £250 to as many as 2,000 people

#Unitedwestand

The Drinks Trust Covid-19 Relief Fund application deadline extended

By Stuart Stone

The Drinks Trust has announced that it is welcoming applications for financial support from individuals who have been affected by the spread of coronavirus until either 7pm on 14 April or 10,000 applications have been received.

Green light: pub employees can still receive training when they have been furloughed

#unitedwestand

Pub staff can still receive training if furloughed

By Emily Hawkins

The Government has updated its guidance for the Coronavirus Job Retention Scheme to say that pub employers can continue training their staff even if they have been furloughed.

Home for heroes: pub operators reveal why they have offered their rooms to front-line NHS staff for free

#unitedwestand

Pubs encouraged to lend rooms to desperate NHS workers

By Emily Hawkins

Publicans have said turning their spare rooms into accommodation for NHS workers is an easy way for them to give back to their community and encouraged others to do the same.

Roller coaster of emotions: operator Brendan Padfield shares his experiences of the past fortnight

#unitedwestand

‘Hoping for the best but preparing for the worst’

By Brendan Padfield

Brendan Padfield usually spends his days running the award-winning Unruly Pig pub in Bromeswell, Suffolk. Here, he shares his thoughts about the realities faced by publicans.

Assurance you can trust: Red Tractor CEO Jim Moseley says this is ‘an easy way to build in due diligence to your organisation’

promotional feature

Standard bearers of excellence: Red Tractor

By Ed Bedington

The presence of the Red Tractor logo is a mark of quality and of safety – in fact, many people will trade up if they see the hallmark. And, in these times, offering security means a lot to your potential customers.

Helping hand: Norwich-based Bullard's Gin is one of many UK distilleries to say it will produce hand sanitiser (image: Evelyn Simak, Geograph)

coronavirus

Distillery to produce hand sanitiser

By Emily Hawkins

A distillery has explained why it will be producing hand sanitiser for public service providers, joining many others doing the same across the country.

Billing suspended: BT has said it will make a “goodwill gesture” for the next fortnight

coronavirus

BT and Sky Sports suspend billings

By Emily Hawkins

Broadcasters Sky and BT Sport have announced they will suspend billing on their services for pubs.

Open for business: pubs across the country are remaining open while following hygiene measures

coronavirus

Pubs are ‘open until told to close’

By Emily Hawkins

Pubs across the country have said they will remain open unless they are ordered to close as the coronavirus outbreak continues.

Visitor hot spots: Pub operators Shepherd Neame, St Austell Brewery and Camerons Brewery were among those praised

Pubcos listed among top tourist attraction providers

By Stuart Stone

VisitEngland has recognised a number of pub operators among 2019’s top tourist attraction providers – joining Liverpool and Manchester United football clubs, Bletchley Park and Durham Castle on its annual list.

Attractive offer: pubs are experiencing a healthy growth from smaller demographics

Women drive pub visit growth

By Alice Leader

New insight shows that pub visits by men declined by 0.8% in 2019, but there was a 1.6% increase in female customers, who now account for 48.7% of all pub customers.

Sporting disruption: pubs may be prevented from screening live sport if games are played behind closed doors

Coronavirus

Pubs could be barred from showing live sport

By Stuart Stone

Publicans may be prevented from screening live sport if fans are banned from attending fixtures amid fears of ‘moving crowds from stadiums to pubs’ and continuing the spread of Covid-19, according to reports.

Noise issues: Mumbli is bidding to make all venues, including pubs and restaurants, easier on the ears of customers

Loud noise forces 80% of customers to leave a pub

By Alice Leader

A new study shows eight out of 10 people have cut their visit to a pub, restaurant, or café short because of noise, with 75% of people saying they would eat out more often if venues were quieter, according to the charity Action on Hearing Loss.

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