Operations

Registration for Eat Out to Help Out Scheme now live

13-Jul-2020 By Nikkie Thatcher

Operators can now register their pubs on the Government’s Eat Out to Help Out Scheme with the website available from today (Monday 13 July).

Amazon makes Premier League games available to reopened pubs for free

09-Jul-2020 By Stuart Stone

Amazon Prime Video’s three remaining Premier League fixtures for the 2019/20 season will be made available to pubs via broadcaster BT Sport, it has been confirmed.

Innserve makes it all flow smoothly on ‘Super Saturday’

09-Jul-2020 By Innserve

As pubs and bars reopened in England on ‘Super Saturday’ and eager patrons enjoyed a pint, little thought was given to the hard work that went on behind the scenes by Innserve technicians and customer services team to ensure everything flowed smoothly.

How to register your pub for the Eat Out to Help Out Scheme

09-Jul-2020 By Nikkie Thatcher

With licensees able to offer customers a 50% discount on meals and soft drinks in August under the Government's Eat Out to Help Out Scheme, we take a look at how pubs can register.

Pubs to be given £2,000 for young apprentice hires

09-Jul-2020 By Emily Hawkins

The Government will pay pub employers who hire new apprentices for a six month period.

In numbers: what impact has the Covid-19 pandemic had on pubs and their customers so far?

08-Jul-2020 By Stuart Stone

With almost half of England’s pubs and bars reopening over the ‘Super Saturday’ 4 July weekend, The Morning Advertiser has run some numbers on the Covid-19 pandemic's impact on the sector so far.

Give public vouchers to spend in pubs, think tank urges Chancellor

07-Jul-2020 By Emily Hawkins

A think tank has proposed every person in Britain be given a voucher to spend in the high street businesses hardest hit by the Covid-19 crisis, including pubs.

Pub boss slams 'damaging and heartless' no shows

07-Jul-2020 By Emily Hawkins

The head of a city-based pub group was left feeling “incredulous” following a number of no-show bookings on the first weekend of trading after the Covid-19 shutdown.

Great British Pub Awards

Hunt is on for GBPA lockdown pub heroes

06-Jul-2020 By Ed Bedington

The hunt is on for the true pub heroes of the coronavirus crisis as part of a one-off Great British Pub Awards.

Government reveals £1.57bn for arts venues

06-Jul-2020 By Emily Hawkins

The Government has announced it will provide a £1.57bn support package for arts venues and cultural spaces.

Super Saturday

Super Saturday on social media: new menus, record trading and 'just the best day'

06-Jul-2020 By Stuart Stone

Pubs took to social media to share their excitement over a "highest ever daily take" and how "customers loved being social human beings again" after resuming trade at the earliest available post-lockdown opportunity on 4 July.

Indoor sport at pubs not in the spirit of Covid-secure guidance

03-Jul-2020 By Emily Hawkins

Pubs should discourage customers from playing games such as pool or darts when they reopen from 4 July in accordance with the Government’s guidelines on how to limit the potential spread of Covid-19.

Seven options to help pubs collect track and trace data

03-Jul-2020 By Ed Bedington

With pubs given the go ahead to open their doors, one of the key issues around reopening is about collecting and storing customer data to enable tracking and tracing.

Cautious approach for pub opening

03-Jul-2020 By Ed Bedington

With just one day to go until pubs are able to start opening their doors, the race is on to get ready and compliant with the Government guidelines.

Pubs split about viability of taking customer contact details

02-Jul-2020 By Nikkie Thatcher

Pub operators are divided on how viable it is to take contact details from customers to help with the NHS Test and Trace service, new research has found.

GBPA winner 'vulnerable' after live performance ban

30-Jun-2020 By Emily Hawkins

The Government must act to save live entertainment venues from being lost forever, according to a Great British Pub Award winner.

Track and trace without the hassle

30-Jun-2020 By Ed Bedington

As we look forward to welcoming back our guests, are you ready to track everyone who visits you?

BT Sport to remain free for pubs throughout July

29-Jun-2020 By Stuart Stone

BT Sport has announced that it will remain free for pubs and clubs until August – meaning partners will have free access to what remains of the broadcaster’s Premier League, Champions League and FA Cup coverage this season.

Opinion

How are the world's reopened pubs and bars collecting customer data?

29-Jun-2020 By Patrick Clover, Stampede founder

The Government's document outlining how UK pubs, bars and restaurants will reopen from July was notable for how many times it used the word 'should' rather than 'must' – especially on the subject of customer data collection.

Post-lockdown sport pubs to tackle noise during live screenings

25-Jun-2020 By Stuart Stone

Socially distanced pubs have been advised to tackle fan volume during post-lockdown sport screenings in a bid to kick aerosol transmission of Covid-19 into touch.

Big challenges for small operators

25-Jun-2020 By Ed Bedington

While the news that distancing measures were being relaxed from 2m to 1m is being celebrated, for some operators, even 1m is going to be a challenge.

‘Virtual training is the way of the future’

25-Jun-2020 By Emily Hawkins

Online classrooms will become a permanent fixture in the delivery of pub training according to the head of training at Star Pub & Bars.

Record-breaking flurry of staycation bookings to help pubs thrive in the ‘new normal’

25-Jun-2020 By Stuart Stone

A number of pub operators with sites at some of Britain’s most popular tourist spots believe a recent spike in staycation bookings will prove ‘critical’ in their recovery from Covid-19.

Long Live the Local relaunches with customer confidence focus

24-Jun-2020 By Emily Hawkins

The Long Live The Local campaign has relaunched with an aim to remind pubgoers of the experiences they have missed during the shutdown and encourage confidence the sector is doing its best to prioritise safety.

How the Horse & Jockey became a real community asset

23-Jun-2020 By Ed Bedington

When the lockdown came into effect forcing pubs to shut up shop, one community operatior refused to stop looking after it’s locals.

One-in-three Brits would actively avoid a pub with 'racist' name or signage

22-Jun-2020 By Stuart Stone

When asked whether or not they would actively avoid drinking in a pub if its name or signage had racial connotations or commemorated a historical figure associated with slavery, racism or colonialism, one third (31%) of Brits said they would take their...

Theatre pubs 'stepping into the unknown'

19-Jun-2020 By Emily Hawkins

Theatre pubs are facing an existential threat as the possibility of reopening this summer looks slim, operators have told The Morning Advertiser (MA).

The show must go on...

19-Jun-2020 By Ed Bedington

Live entertainment has long been a pub sector staple, and although lockdown is still underway operators are continuing to find ways to entertain punters.

Pubs need to ask hard questions of post-lockdown tech partners

16-Jun-2020 By Stuart Stone

Pubs using tech solutions to tackle challenges posed by social distancing in reopened sites need to get tough on new partners to avoid ‘nasty’ shocks further down the line, according to Prask Sutton of Wi5 Technologies

‘We’re good to go but it’s a matter of when’

12-Jun-2020 By Emily Hawkins

The operator of a real ale pub has said she fears pubs like hers will struggle to stay afloat in the months to come.

New mass membership Campaign for Pubs pledges ‘sustainable future’ for publicans

12-Jun-2020 By Stuart Stone

A group of licensees, pub campaigners and small brewers have joined forces to create mass membership group the Campaign for Pubs as the on-trade prepares for life after lockdown.

#Unitedwestand

‘There’s a real sense of gratitude that we’re open’

22-May-2020 By Ed Bedington

The challenges of running a hospitality operation while dealing with social distancing restrictions are many, particularly during the recent hot weather.

Digital tools won’t just exist for social distancing - they’ll become the ‘new normal’

22-May-2020 By Stuart Stone

Social distancing may force operators to re-programme post-lockdown pubs to accommodate new consumer behaviour – but which tech innovations can help them push the right buttons?

#unitedwestand

‘Use big discounts to attract voucher purchases’

20-May-2020 By Emily Hawkins

Publicans operating gift card schemes have said they are not worried that making sales now could mean they do not take more money when they are eventually able to reopen.

Love for tech has arrived

20-May-2020 By Sam Ulph, founder and CEO of e-commerce tech company StarStock

Reinventing your business is one thing – doing it in the space of a week is another, especially in the middle of a global crisis ravaging your industry.

#unitedwestand

Former publican recognised for record-breaking online quiz success

18-May-2020 By Emily Hawkins

A former licensee has received a community award from the Prime Minister for hosting an online pub quiz to raise money for charity, which featured famous celebrities including Stephen Fry.

#unitedwestand

Consumer confidence in China highlights challenge for UK pubs

15-May-2020 By Emily Hawkins

Insight tracker CGA has revealed the attitudes of Chinese consumers towards eating and drinking out of home, meaning UK pubs can look to their international peers for an idea of how the public will feel about visiting in the months after reopening.

#Unitedwestand

'Flipping' pubs into retail businesses helps those feeling unsafe in big supermarkets

15-May-2020 By Nikkie Thatcher

Pubs have been forced to flex their operational muscles during these testing times and some have decided to take on the supermarkets by opening shops on-site