Operations

Great British Pub Awards on social media

25-Sep-2020 By Emily Hawkins

Pubs shared their delight at being recognised by The Morning Advertiser’s Great British Pub Awards Pub Heroes on social media last night.

Crystal Palace v Everton not available in pubs, Amazon confirms

25-Sep-2020 By Stuart Stone

Premier League rights holder Amazon has revealed Saturday’s clash between Crystal Palace v Everton won’t be available in commercial premises.

The Great British Pub Awards - Pub Heroes

The winners of the Great British Pub Awards - Pub Heroes 2020 revealed

24-Sep-2020 By The Morning Advertiser

The vital role that pubs play for their local communities has been reinforced by the amazing stories revealed in the Great British Pub Awards 2020.

The Great British Pub Awards - Pub Heroes

The Keel Row wins Feeding the Community at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

With supermarkets running dry and food banks struggling, pubs became so important to keeping the community fed and The Keel Row was a great example.

The Great British Pub Awards - Pub Heroes

The Bowgie Inn wins Staff Welfare at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

It wasn’t just communities affected by the lockdown, pubs also had to think of the welfare of their staff.

The Great British Pub Awards - Pub Heroes

The Crown Inn wins Sheltering the Community at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

For pubs with rooms the lockdown was devastating to their business, but many operators recognised the need to help shelter the vulnerable and needy.

The Great British Pub Awards - Pub Heroes

The Victoria Inn is Punch Pubs Pub Hero at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Lockdown hit communities hard, but for pubs like the Victoria in Newton-le-Willows, Merseyside, it was an opportunity to shine.

The Great British Pub Awards - Pub Heroes

The Fox at Peasemore wins Community Services at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Isolation, anxiety and lack of access to services were key problems during lockdown, and an area that many pubs were able to help with, especially The Fox at Peasemore.

The Great British Pub Awards - Pub Heroes

The Spread Eagle wins Pub Shop at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Shopping became a huge challenge for many people during lockdown and pubs rallied round to help and the Spread Eagle in Bolton was no exception.

The Great British Pub Awards - Pub Heroes

The Mowden Hotel wins Ei Pub Partnerships Pub Hero at the GBPAs

24-Sep-2020 By The Morning Advertiser

Delivering over 10,000 free meals to struggling locals, the Mowden Hotel roped in the whole family to keep the community going during lockdown.

The Great British Pub Awards - Pub Heroes

The White Horse wins Community Mindfulness at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Keeping people connected is a vital service pubs do day in day out, but lockdown posed challenges for that, but for pubs like the White Horse, being shut wasn’t going to stop them reaching out.

Great British Pub Awards - Pub Heroes

The Clifton Arms is Admiral Taverns Pub Hero of the Year

24-Sep-2020 By The Morning Advertiser

The Clifton Arms is a superb example of the many pubs that refused to let the lockdown disconnect them from their community.

The Great British Pub Awards - Pub Heroes

The Nook wins Business Continuity at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Many pubs refused to simply shut up shop during lockdown and instead looked for ways to keep their businesses afloat.

The Great British Pub Awards - Pub Heroes

The Hare and Hounds wins Star Pubs & Bars Pub Hero at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Putting customers first was a hallmark of great pubs during the lockdown, and the Hare and Hounds in West Ardsley, Yorkshire was no exception

The Great British Pub Awards - Pub Heroes

The Portsmouth Arms wins wins Charity Champion at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Charity is often at the heart of many pubs and this was not something that was forgotten during lockdown, particularly at the Portsmouth Arms.

The Great British Pub Awards - Pub Heroes

The Fountain Inn named Greene King Pub Hero of the Year at Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

As the lockdown bit hard into vulnerable members of the community, pubs were fortunately on hand to ensure they were not forgotten and the Fountain Inn at Aberfeldy, Perthshire went above and beyond.

The Great British Pub Awards - Pub Heroes

The Swan wins for Keeping the Community Entertained at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

Entertainment is a key part of the pub mix and with people struggling during lockdown, many pubs reinvented their offer into the digital space, but none quite as well as The Swan.

The Great British Pub Awards - Pub Heroes

The Golden Lion Inn wins Front Line Services award at the Great British Pub Awards

24-Sep-2020 By The Morning Advertiser

With the lockdown inspiring a supermarket scramble, front line workers were missing out on the opportunity to feed their families - fortunately, The Golden Lion Inn was able to step in.

GBPA Pub Heroes

What time do the Great British Pub Awards start tonight?

24-Sep-2020 By Ed Bedington

Tonight will see a celebration of some of the most inspiring pub operations across the UK as we unveil the winners of the Great British Pub Awards Pub Heroes 2020.

Premier League updates kick-off times to avoid pub curfew clash

24-Sep-2020 By Stuart Stone

The Premier League has revised its fixture schedule across the last weekend of September and first week of October in light of the Government’s 10pm pub curfew.

Content provided by Yoello

Yoello offers free mobile table ordering subscription

23-Sep-2020 By Yoello

Following the news that the government is enforcing further restrictions on the hospitality sector, Yoello is offering a three month completely free subscription for its mobile table ordering solution.

opinion

'Guests as safe at 11pm as as at noon'

22-Sep-2020 By Cheryl Hickman, the Bull at Barton Mills, Suffolk

We have been following all of the guidance to keep our team and customers safe from the beginning. We’ve faced abuse from people who think it’s all a load or rubbish and had to turn people away that refused to give details - not by law, by choice.

Local restrictions ‘hard pill to swallow’

18-Sep-2020 By Emily Hawkins

Publicans have reacted to local restrictions with one saying he felt penalised for others’ negligence to follow rules properly.

Content provided by Wireless Social

Supercharge your marketing strategy using guest insights

17-Sep-2020 By Wireless Social

Digital communications are more important now more than ever to re-engage your guests and promote your brand. Here are our top tips on using data and insights in your marketing strategy.

Analysis

Students 'frustrated' with nights out ending at the pub

16-Sep-2020 By Emily Hawkins

Online classes and regular coronavirus testing are not the only changes for students heading back to university this autumn, with clubs closed for the foreseeable future and new laws limiting social gatherings.

Content provided by Sky

‘When we show football here, it's a community event’

15-Sep-2020 By MA Editorial

Clement Ogbonnaya of south London pub, the Prince of Peckham, explains how he’s successfully introduced live sport to his inclusive, community venue on the border between north and south Peckham.

Pubs urged to prepare for NHS app launch

14-Sep-2020 By Emily Hawkins

Pubs have been encouraged to prepare for the nationwide launch of the NHS Covid-19 app this month.

Watch: The Great British Pub Awards – Pub Heroes

How to watch the GBPAs for free

14-Sep-2020 By Nicholas Robinson

The finalists have been announced, the votes cast and we’re ready to reveal the Pub Heroes of this year’s Great British Pub Awards (GBPA).

Low2NoBev2021 dates and venue revealed

14-Sep-2020 By MA Editorial

Trade show Low2NoBev2021 has been developed to help drive the low and no alcohol sector forward through immersive experiences, insights and thought leadership.

9 reasons customers have given as reasons not to follow guidelines

11-Sep-2020 By Nikkie Thatcher

The Morning Advertiser has rounded up some of the 'reasons' why customers have refused to comply with Government guidance in pubs.

Analysis

Will a season of behind closed doors football leave matchday pubs ‘skint’?

11-Sep-2020 By Stuart Stone

With plans to open turnstiles from October now under review, matchday pub operators and stadium beer suppliers outline the impact of a prolonged, pandemic-enforced, fan exile on their businesses.

NFL pub experience ‘lends itself well’ to Covid-secure trading, says GBPA winner

11-Sep-2020 By Stuart Stone

The manager of the 2019 Great British Pub Awards’ Best for Sport winner believes that the existing playbook on American Football screenings makes the NFL well suited to post-lockdown pubs.

17 gastropubs help raise more than £100k for Estrella Damm NRA Auction

10-Sep-2020 By MA editorial

The Estrella Damm National Restaurant Awards Top 100 Auction has raised over £117k for industry charity Hospitality Action.

All Premier League fixtures in September to be televised

09-Sep-2020 By Stuart Stone

All 28 Premier League matches scheduled to be played in September will be broadcast live via existing partners Sky Sports, BT Sport, Amazon Prime Video and BBC, the league has confirmed.

Spending in pubs up 9.3% on last year

08-Sep-2020 By Nikkie Thatcher

Customer spending in pubs and bars saw a rise of 9.3% last month (August) versus 2019 – the first uplift since lockdown started.

Pushing pens and pulling pints: would remote workers be comfortable working from a pub?

08-Sep-2020 By Stuart Stone

While around half of Brits have returned to their office in some capacity following Covid-19 lockdown, one-in-three would be comfortable doing a days’ work from a ‘pub office’ according to new research.

Covid-secure trading 'a very different way of working' says GBPA winner

08-Sep-2020 By Emily Hawkins

The operator behind the Great British Pub Award winning Chaplin’s and The Cellar Bar has described his first week of reopening as having exceeded trading expectations.

Analysis

‘Difficult customers a minority’

04-Sep-2020 By Emily Hawkins

Since reopening, many pub operators have taken to social media to lament experiences of customers being rude to pub staff or leaving unreasonable reviews online.

British Gas 'tightened' approach to pub contracts

03-Sep-2020 By Emily Hawkins

A pub operator has said he was left “gobsmacked” after being told British Gas would not take up a new contract because of the nature of his business.

Pubs 'should not host karaoke'

02-Sep-2020 By Emily Hawkins

Pubs should still not host karaoke events amid the coronavirus pandemic, the Department for Business, Energy and Industrial Strategy (BEIS) has advised.

Employers to pay 10% of furlough wages from today

01-Sep-2020 By Nikkie Thatcher

Businesses including pub operators will have to pay 10% of furloughed workers’ wages with taxpayers contributing 70% from today (Tuesday 1 September).

Sky launches pub film series ahead of new football season

01-Sep-2020 By MA Editorial

Sky Business has launched a new video series focusing on pub licensees’ preparations for the new football seasons in tandem with a range of new tools for its customers.

Sporting return: how can televised fixtures help pubs make a post-lockdown comeback?

01-Sep-2020 By MA Editorial

With both sport and pubs making their long-awaited return from a blanket break in play, The Morning Advertiser (MA) asks how televised fixtures can help operators rediscover some pre-lockdown form.

Calls for a ‘much-needed’ extension to Eat Out to Help Out scheme

24-Aug-2020 By Nikkie Thatcher

Trade bodies have urged the Government to extend the Eat Out to Help Out discount scheme to help the industry as it heads towards winter trading.

Amazon Prime confirms 2020/21 Premier League fixtures

21-Aug-2020 By Stuart Stone

Amazon has confirmed which fixtures from the forthcoming Premier League season will be exclusively broadcast via its Prime Video service after the 2020/21 schedule was revealed on 20 August.

Seaside cities boosted by Eat Out to Help Out footfall

21-Aug-2020 By Emily Hawkins

Seaside communities have been the biggest benefactors of the Government's discount meals scheme while it has been less effective in bigger cities, according to new analysis.

Meet the GBPA Pub Heroes finalists - Star Pubs & Bars Pub Hero

18-Aug-2020 By Ed Bedington

Pubs across the UK have achieved some amazing successes despite the impact of the pandemic and the lockdown, and Star Pubs & Bars tenants were no exception.

A-Level results 'shambles' shows need for high quality hospitality apprenticeships, says B&K boss

18-Aug-2020 By Stuart Stone

The chaotic release of A-Level results further highlights the need to develop high calibre hospitality apprenticeships as an alternative to higher education, Brewhouse & Kitchen’s Kris Gumbrell has said.

Meet the GBPA Pub Heroes finalists - Sheltering the Community

17-Aug-2020 By Chris Lowe

Pubs across the UK found themselves with unused rooms and spaces when the country went into lockdown at the start of the coronavirus pandemic, but wanted to utilise these uninhabited areas to benefit their communities.

Meet the GBPA Pub Heroes finalists - Feeding the Community

17-Aug-2020 By Ed Bedington

Food has become a vital part of many pubs offer, and with the lockdown underway, many pubs shifted to not only run takeaway services, but also provide free meals to vulnerable people.