Operations

Leap of faith: ‘I love turning up to work with the scent of hops floating up the spiral stone staircase’

How has 2020 changed people and pubs?

GBPA winner swaps pints for the pulpit

By Reverend Emily Kolltveit, St Mary‘s Church and the Chandos Arms, London

According to Great British Pub Award-winning operator turned ordained Anglican Deacon, Emily Kolltveit, 2020 has been ‘an extraordinary year of highs and lows’. Here she explains how she’s adapted to a new style of service.

Self-sanctioned baptism of fire: 'Ironically, the one area I do now feel in control of is the other side of my career as a performer'

How has 2020 changed people and pubs?

‘When you’re a publican and you’ve retrained as an actress. Just call me Lucky’

By Debbie Baisden, the Rayleigh Arms, Terling, Essex

To kick off a series looking back at a turbulent 12 months in the on-trade, Debbie Baisden, a multi-tasking, performing publican, explains how she is confronting Covid-19 challenges with hopes to continue both her careers in the arts and hospitality.

Pubs matter: a new campaign is calling for operators and customers to share their pub stories on social media

'Pubs matter' is message of new campaign

By Emily Hawkins

Pubgoers have been urged to share why their local is close to their heart on social media in a bid to highlight the plight of the sector.

Best table ordering apps for pubs

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12 Apps of Christmas

By The Morning Advertiser

Christmas is coming and the pub sector is inundated with restrictions but hopefully technology can provide some of the solutions to allow operators to make the most of whatever opportunities they’ve got.

The Morning Advertiser Lock In podcast episode 5

The Lock In Podcast

The Lock In Podcast: Christmas planning in a pandemic

By Ed Bedington

In this week's episode of the Lock In podcast, Ed Bedington, Heath Ball and James Cuthbertson talk about Christmas, what can we expect to get out of a Christmas with restrictions, and where they see things heading. Tune in for a listen the latest...

Good causes: lockdown restrictions permitting, the winners presented their charity partners with the donation from the Coca-Cola Community Pub Fund

GBPA winners donate £15k to good causes

By The Morning Advertiser

Winners of this year’s Great British Pub Awards (GBPA) Pub Heroes have donated thousands to charities, as part of funding provided by Coca-Cola.

Publican Awards: The MA is calling for stories of excellence to send the message that hospitality matters.

Publican Awards aims to celebrate sector

By The Morning Advertiser

The coronavirus crisis has battered our sector, yet companies have remained resilient and strong, supporting their teams and customers. The Morning Advertiser (MA) aims to celebrate this with the launch of the Publican Awards.

Cultural change: 'pubs and restaurants have made headlines consistently over the past nine months, but the incredibly serious, potentially existential crisis, facing night clubs doesn’t seem to be penetrating the zeitgeist in the same way'

Analysis

Night clubs 'unfortunate, unnoticed casualties' of coronavirus

By Stuart Stone

While the existential crisis facing night clubs hasn’t occupied as many column inches as the plight of pubs, a number of sector stakeholders believe that lights out for late nights out would change not just the complexion of the hospitality sector, but...

How to sell food during lockdown with Too Good To Go

Content provided by Too Good To Go

How Too Good To Go can help you with excess stock

By Too Good To Go

If your business is due to close or change its operating patterns on Thursday and you are looking for an easy way to sell your surplus stock, sign up to the Too Good To Go app.

Best celler: ‘a great pint will always be in demand and will see your customers returning time and time again – especially key at a time when recommendations and repeat business are more important than ever,’ Heineken UK’s Jerry Shedden said.

Sponsored by Heineken

Perfect pints – born in the cellar, raised at the bar

By The Morning Advertiser

Even in the throes of a global pandemic, maintaining a stellar pub cellar is far from small beer, especially with potentially lower product throughput. The Morning Advertiser looks at how Covid-19 has shifted demand downstairs.

On-trade impact: 'the loss of nearly two thirds of daily sales in top-tier areas like Liverpool is catastrophic for local operators,' says CGA boss Phil Tate

Sales in 'high' Covid alert tier pubs halved

By Nikkie Thatcher

Pubs, bars and restaurants in the ‘high’ alert tier saw a sales drop of between 46% and 54% from Thursday 15 October to Saturday 17 October, new figures have found.

Increase for trade: consumer spending in the pub sector rose for the first time since February, research has uncovered

Spending in pubs up for first time since before lockdown

By Nikkie Thatcher

Consumer spending in pubs and bars saw a 9% rise – the first increase for the sector since February, with 44% of pubgoers feeling less cautious about visiting the on-trade now than in August (50%), new research has found.

Tall order: the prestigious accolades are awarded to those who have made achievements in public life and committed themselves to serving and helping the country

Pub trade recognised in Queen’s honours list

By Nikkie Thatcher

A number of on-trade figures, including a Great British Pub Awards finalist, have been recognised among celebrities, hospital workers and footballers in the Queen’s Birthday Honours List for their services to the industry and community.

App help: What apps and software are available to help with table ordering for pubs?

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Apps and ordering systems to help pubs with table service

By Ed Bedington

With the latest round of restrictions being described as a “hammer” blow to a struggling industry, once again, pubs are being urged to look to technological solutions to help provide support during the crisis.

Music limit: pubs must ensure “no music is played on the premises which exceeds 85db

Pubs banned from playing loud music

By Emily Hawkins

The pub sector was not adequately consulted on extra restrictions on pub music volumes, a trade association has said.

Confidence hit: operators have shared their stories of reduced trade after new restrictions

'Not sure we'll make it to spring'

By Emily Hawkins

Publicans have said they experienced some of their worst trading days on record at the weekend after stricter coronavirus measures came into force.

Pubs recognised: here's what pubs had to say about the Great British Pub Awards 2020 on social media

Great British Pub Awards on social media

By Emily Hawkins

Pubs shared their delight at being recognised by The Morning Advertiser’s Great British Pub Awards Pub Heroes on social media last night.

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