Top of the form
12-Apr-2007
The LTC not only helps licensees in hardship, it also invests in the education of its members' children. The MA reports As the profile of the...
'Fantastic' prizes help raise funds
12-Apr-2007
In a bid to help attain a £1m fundraising target, BII will be holding a charity raffle at its annual lunch with the proceeds going to the LTC. The...
Dealing with Mr Angry
12-Apr-2007
There will always be dissatisfied customers no matter how careful you are. Paul Clapham looks at effective customer service strategies The man who...
How JDW outdoes rest of chain gang
12-Apr-2007
JD Wetherspoon pubs may be scorned by the purist for adhering to a formula, but as Andrew Jefford finds, what they lack in individuality, they make...
Backing a winner
12-Apr-2007
One has to assume that Adam Edwards (In the Snug, MA last week) always has his well-turned tongue firmly in his cheek when he makes suggestions about...
On the trail of old favourites
12-Apr-2007
I called the Scottish & Newcastle press office last week to find out where two beers - Webster's Yorkshire Bitter and John Smith's Magnet - are...
Young's top retail managers rewarded
12-Apr-2007
Neil and Maria Dunning of the Duke on the Green in Fulham, west London, were crowned Retail Managers of the Year at the Young's awards. The couple,...
Friendly conman 'stole' licensee's identity
12-Apr-2007
An over-friendly customer was after more than just drinks and hospitality during his numerous visits to a pub in Preston, Lancashire. Con man James...
Chase thugs not staff, says pub boss
12-Apr-2007 By Ewan Turney ewan.turney@william-reed.co.uk
McMullen boss Peter Furness-Smith has been left fuming with the response he received from a strongly worded letter to the Home Office about...
MA flooded with Opus complaints
12-Apr-2007 By John Harrington john.harrington@william-reed.co.u
Angry licensees are continuing to complain about excessive charges demanded by electricity supplier Opus Energy. The MA has been flooded with calls...
Cooking title 'at steak'
11-Apr-2007
The English Beef and Lamb Executive (EBLEX) is once again calling for pub chefs to enter to its National Steak Pie Competition.Entries have already...
Pubs celebrate Easter profits
11-Apr-2007 By Gareth Iacobucci
Pubs across the UK celebrated healthy profits over the Easter weekend as the good weather brought pub-goers out in droves. Seaside pubs were...
11-Apr-2007
Check the pockets of antique collectors as they leave your pub after one described pub ashtrays as a collectible of the future. By July smoking bans...
Greene King, the Lewes Arms, and the right of protest
10-Apr-2007 By Hamish Champ
The recent Easter holiday saw me whizzing about the Sussex countryside on my motorcycle along with a bunch of biker chums. Being in the vicinity of...
10-Apr-2007
Swansea licensee hits out at 'heavy-handed smoke police' who declared his shelter illegal.
What the Sunday papers said
09-Apr-2007
Brewer SABMiller is plotting to acquire rival Scottish & Newcastle and sell on half the assets to other drinks companies in order to satisfy...
A deal to change the landscape?
08-Apr-2007 By Hamish Champ
Few life events are as nail-bitingly momentous as witnessing the birth of one's child. OK, Chelsea coming back from 3-1 down against Spurs in the FA...
05-Apr-2007
Calls for blanket bans "growing like bushfire' says trade group
Collyer: M&B joint venture an option
05-Apr-2007 By The PMA Team
Mitchells & Butlers (M&B) could follow the example of Tesco by creating a joint venture property company that crystallises property value but...
Greene King set for U-turn on Harveys
05-Apr-2007 By Hamish Champ
Greene King is expected to bow to consumer pressure and reinstate Harvey's Best Bitter into Sussex pub the Lewes Arms, following a vociferous...
Pubs welcome shake-up of footy rights
05-Apr-2007 By James Wilmore
Licensees have welcomed the shake-up of rights over televised football, claiming it is "a move in the right direction". ITV and Irish broadcaster...
Have your say...
05-Apr-2007
"Publicans are well used to dealing with disturbances and patrons breaking the law. This law is no different. Public co-operation is important but if...
05-Apr-2007 By John Harrington
The Government has told every police force in the country to target 20 licensed premises in their area during the latest round of sting operations....
Celebrate speciality
05-Apr-2007
This month Andrew Burnyeat looks at how concentrating on a speciality can help differentiate your pub's food offer and boost trade A simple food...
Taking the long view
05-Apr-2007
The Society of Independent Brewers has been enjoying a growing profile of late. Roger Protz meets new chairman Peter Amor Peter Amor has just turned...
'DON'T QUOTE ME ON THAT'
05-Apr-2007
Each month a senior buyer from our panel talks anonymously and candidly about the latest brand developments On a recent trip to Ireland to...
Greene King invests £4.5m in depot
05-Apr-2007
Greene King has invested £4.5m in a new depot in Nottinghamshire to meet the increasing demand for Greene King beers in the midlands and the north....
Marston's new pub pie concept
05-Apr-2007
Marston's Pub Company, the company's tenanted division, has launched a new pie concept to help its licensees get into food. The made-to-order pies,...
Holt's switches more pubs to tenancies
05-Apr-2007
Manchester brewer and pub operator Joseph Holt is switching more managed houses to tenancy following a review of its 131-strong pub estate. The...
MyShout
05-Apr-2007
As the trade goes through major changes Stephen Oliver believes pubs should make the most of the future "Pass us the 'ammer on yer way past, mate". I...
THE GUV'NOR
05-Apr-2007
Bernard Brindley The BII's code of practice benchmarking scheme is a real landmark, says the licensee of the White Lion in Pailton, Warwickshire As...
ADZs slammed as 'too bureaucratic'
05-Apr-2007 By John Harrington john.harrington@william-reed.co.u
Trade leaders and a senior police officer have said they believe alcohol disorder zones (ADZs) will prove "too bureaucratic" to implement. The Home...
NewsDigest
05-Apr-2007
Suffolk brewer and pub operator Adnams has reported a 22.2% drop in pre-tax profit to £3.79m for the year to 31 December 2006. Adnams said profits...
BBPA pledges to fight police calls for blanket bans on glasses in pubs
05-Apr-2007
Moves by police forces to pressurise pub operators into replacing glass with polycarbonate vessels are "growing like a bushfire" around the country,...
A sunny start - storms later?
04-Apr-2007 By Gareth Iacobucci
What's worse, to be dying for a fag, or to be dying? This salient question, which is posed in a local radio advert, is loaded with special...
04-Apr-2007
BII, a professional body for the licensed retail sector, has launched two new membership categories for door supervisors. Door supervisors who have...
What the papers say April 3rd, 2007
03-Apr-2007 By Gareth Iacobucci
Labour's promise to make rowdy pubs and clubs pay for the disturbance they cause has been quietly shelved. So-called Alcohol Disorder Zones (ADZ)...
02-Apr-2007 By The PMA Team
The Po Na Na nightclub business, which is now called Barclub, saw an increase in like-for-like sales of 7% in the six months after it was...
02-Apr-2007 By The PMA Team
British men are three times more likely to be talking about their wife or girlfriend over a beer in the pub than they were a year ago, according to a...
Chris Maclean: the ballet behind the bar
02-Apr-2007 By Chris Maclean
Yesterday I visited London. It's a busy place.I am an impatient person, so my wife tells me, and I loathe queues and crowds. I don't think I am...
Big Questions don't always get Big Answers
02-Apr-2007 By Hamish Champ
Marston's chief executive Ralph Findlay updated the market last week on his group's first-half trading. He wasn't quite so ready to reveal whether it...
Pubs can do more on energy efficiency, new research reveals
02-Apr-2007
Over half of publicans are less conscientious about saving energy in the pub than they are at home, and one in five believes there is little they can...
Greene King invests £4.5m in new depot
02-Apr-2007 By Hamish Champ
Greene King has spent £4.5m on a new distribution depot in Eastwood, Nottinghamshire, in what the brewer describes as a signal of its commitment to...
Men discuss women and sex in the pub, says new research
02-Apr-2007
British men are three times more likely to be talking about their wife or girlfriend over a beer in the pub than they were a year ago, says a new...
Back to basics for Michelin chef
02-Apr-2007
Lancashire-born chef Steve Midgely is heading back to his roots after taking over a pub in his native county.After more than a decade working in...
02-Apr-2007 By John Harrington
Licensees are being offered the chance to run more environmentally friendly gas patio heaters. As licensees across the country look to use patio...
What the Sunday papers said
01-Apr-2007
The UK faces an apple shortage, such is the popularity of cider throughout the country. Some 970m pints of cider were drunk in Britain last year and...
Star turns
01-Apr-2007
Self-respecting staff presentation reflects brand image and is key to quality service, says Richard Fox Many years ago, between two catering...
Moving forward together
01-Apr-2007
Fiona McLelland talks pub food and new products with Nestlé Foodservices managing director David Field Nestlé Foodservices is not a business that...
Easy access
01-Apr-2007
Humayun Hussain focuses on menu presentation Whether you present your menu as a printed copy or just chalk up the details on a blackboard - or...
