Operations

Sky Sports presenter Jim White hails pubs as ‘perfect’ place for transfer deadline day drama

24-Jan-2013 By Adam Pescod

Sky Sports News presenter Jim White believes licensees are “missing a trick” if they have no plans in place to broadcast ‘transfer deadline day’ in their pub next Thursday, 31 January.

Portman Group chief Henry Ashworth urges action on workplace alcohol policies

22-Jan-2013 By John Harrington

A leading figure in the Government’s Responsibility Deal has said it’s “essential” that employers consider putting in place policies around the drinking culture of their staff.

PAYE reporting is changing - is your pub ready?

21-Jan-2013 By Jane Brothwood

The way employers report Pay as You Earn (PAYE) details to HM Revenue & Customs is changing. If you haven’t already prepared for this overhaul you need to do so now. HM Revenue & Custom’s Jane Brothwood explains

How to make the most of Six Nations rugby

21-Jan-2013 By Phil Mellows

The Six Nations tournament is the highlight of the domestic rugby-union calendar and provides licensees with the opportunity to kick-start their trading performance after the post-Christmas lull. Phil Mellows looks to the battles ahead and passes on tips...

Ooberstock secures £600,000 in second round of funding

16-Jan-2013 By John Harrington

Ooberstock, the drinks distributor, has secured £600,000 in a second round of fundraising to take the business “to the next level of growth”.

The perils and perks of running a pub

11-Jan-2013 By Gerry Price

Managing people — getting someone to do what you want done, willingly and well — is important, whether you have one employee or many and it is possibly one of the biggest challenges, especially in the hospitality industry.

Former BII Licensee of the Year set for "fresh challenge" after leaving his Berkshire pub

10-Jan-2013 By Adam Pescod

Former BII Licensee of the Year Phil Davison said it was time for a fresh challenge after leaving the pub he has run for more than 16 years.

PICA-Service: how does it work?

09-Jan-2013 By Michelle Perrett

When the Government agreed the self-regulation deal over the pubco-tenant relationship one of the major actions was the setting up of a Pubs Independent Conciliation & Arbitration Service or, as it is now called, PICA-Service.

Pub and bar operators report positive trading over Christmas

08-Jan-2013 By Gurjit Degun

Pub and bar operators have reported positive trading over the festive period, with London-based businesses quoting like-for-like increases of up to 13%.

Premier League loses appeal over video replays in football broadcasts

21-Dec-2012 By Adam Pescod

The FA Premier League (FAPL) has lost an appeal over football video replays in the long-running QC Leisure case, after a judged ruled yesterday that they are not subject to copyright laws.

The Corner Pin in Morton receives £5K makeover from Glidden Trade

19-Dec-2012 By Michelle Perrett

Licensee Steven Pyatt, at the Corner Pin in Morton, Derbyshire will receive a business boosting makeover worth £5,000 after winning the Glidden Trade  Paint and a Pint competition. 

Hospitality Guild awards recognise industry's rising stars

07-Dec-2012 By Mark Wingett

Rising stars of the hospitality world were recognised yesterday at the Hospitality Guild’s inaugural Young Hall of Fame and Apprenticeship Awards, while McDonald’s, Whitbread and Mitchells & Butlers (M&B) picked up employer awards.

Alcohol Strategy plans for Cumulative Impact Zones will cost £18.9m

05-Dec-2012 By John Harrington

Plans to add a health-related licence objective for venues in cumulative impact areas (CIAs) will cost the industry £18.9m per year, according to Government estimates.

Get your own TV channel for your pub with Innstay

03-Dec-2012

Would you like your own TV channel? Innstay can supply you with one; we use a platform called Screach TV to create your own in-pub television channel.

Fleurets predicts major pub deals in 2013

30-Nov-2012 By John Harrington

Major deals in the pub market are likely to surface in 2013 after a slowdown in the past year, according to Fleurets in its annual review of the pub sector.

BII (British Institute of Innkeeping) reveals new chief executive

29-Nov-2012 By Rob Willock

The BII (British Institute of Innkeeping) has recruited a new chief executive to take over from Peter Thomas, who will stand down at the end of March next year.

The real cost of repairing your pub

27-Nov-2012 By Robert Sayles

“Hello there. I’m Dr. Frasier Crane. Welcome to another show dedicated to the beleaguered publican. Today we’ve got an open agenda, so feel free to ring in with any problems, or perhaps I should say misunderstandings you might be experiencing with your...

Stratford pubs report post-Olympics trade boost

21-Nov-2012 By Adam Pescod

The Olympic Games will have a positive long-term impact on pubs in Stratford, east London, where trading figures are higher than they were a year ago. That is the feeling of licensees who were visited by the Publican’s Morning Advertiser as part of its...

SIA: Home Office issues consultation on new private security regime

20-Nov-2012 By Adam Pescod

The Home Office has published proposals for a new regulatory regime for the UK’s private security industry which will shift the focus away from individuals and onto doorstaff suppliers.

Hospitality Guild unveils shortlist for first Apprenticeship Awards

19-Nov-2012 By Michelle Perrett

Key players and individuals in the pub and bar sector have made it to the shortlist for the first Hospitality Guild Apprenticeship Awards.

Revealed: WaverleyTBS creditor list in full

14-Nov-2012 By Rob Willock

Nearly 200 companies are listed as creditors of WaverleyTBS following the company’s collapse last month.

Adding value to your pub's offer can keep trade up

12-Nov-2012 By Mitch Adam

Amidst industry wide disappointment over summer trading & the government’s apparent lack of support for the Great British Pub, hopefully we will all enjoy a bumper festive season to round off 2012. Many publicans, like me, will already be wondering...

CPL partners with Robinsons to launch e-learning training platform

07-Nov-2012 By Michelle Perrett

Frederic Robinson, the Cheshire-based family brewer, has partnered with CPL Training to launch an online e-learning training platform.

New Google business tool can benefit your pub

07-Nov-2012 By Michael Kheng

I recently stumbled upon what I think to be a great marketing tool from Google, ‘Google Business Photos’. Increasingly people search for businesses online. Google’s Street-view can bring them down your road but Business Photos brings them right into your...

BII launches search for Licensee of the Year 2013

06-Nov-2012 By Adam Pescod

Entries are being taken for the BII Licensee of Year Award 2013, which is open to all licensees across the UK.

Health & safety: new national code expected April next year

05-Nov-2012

The sphere of health and safety in this country is perceived by some to be unnecessarily complicated. There are myriad regulations and codes of practice, making it very difficult for small businesses, in particular, to have sufficient resources to get...

Pubs could get more flexibility in choosing first aid training

05-Nov-2012 By Gurjit Degun

Pubs will no longer be restricted in choosing first aid training that has been accredited by the Health and Safety Executive (HSE), if proposed plans go ahead.

Apprentice schemes should be embraced by the pub industry

02-Nov-2012 By Anthony Pender

On my evening commute home on the London Underground I have been reading with interest the campaign to get young adults back into work and for businesses to rise to the challenge of creating apprenticeship positions in their company and, in the words...

Landlords may start forcing rent reviews, says pub property agent Fleurets

02-Nov-2012 By Gurjit Degun

Landlords who have bought pubs as an investment may start forcing rent reviews - that’s the warning from Fleurets director David Sutcliffe.

Jeremy Allen Award launched by BII and Poppleston Allen

02-Nov-2012

The BII has launched a new award in conjunction with Poppleston Allen in memory of the licensing law firm’s founding partner Jeremy Allen, who passed away in 2011.

Hospitality sector business survival rate lower than average

31-Oct-2012 By M&C Report

The survival rate among pub, restaurant and hotel businesses that were on the brink of collapse in 2006 was significantly lower than the average among troubled UK firms, new figures show.

PASS and CGA conducting new research on age verification by doorstaff

30-Oct-2012 By Adam Pescod

PASS, the national proof of age accreditation scheme, has teamed up with CGA Strategy on a new research project to understand how door supervisors can best verify the age of young adults.

Buying the freehold of your pub is worth the hassle

26-Oct-2012

For the 30 years I have been in pubs, owning your own freehold has always seemed the holy grail: freetrade prices, capital growth, no area manager, rent reviews or flow monitoring. Affordable freeholds have always been available, but not in our area.

Drinks supplier LWC takes on 30 Waverley TBS staff

26-Oct-2012 By Gurjit Degun

Drinks supplier LWC has taken on more than 30 ex-WaverleyTBS staff in the wake of the firm’s liquidation earlier this month.

Get ahead of the game when it comes to EMROs and the late-night levy

24-Oct-2012 By Poppleston Allen

It has been more than two years since the Government announced plans to ‘rebalance the Licensing Act’. I sometimes wonder whether the continual drip feed of consultation papers, draft regulations and partial enactments is deliberate Government policy...

England football postponement "positive" for pubs

17-Oct-2012 By Adam Pescod

Pub operators were generally upbeat about trade following the postponement of England’s World Cup qualifying match with Poland last night.

BT to launch new sport TV channels to show football and rugby in pubs

17-Oct-2012 By Rob Willock

Television broadcaster BT Vision is launching two new sports TV channels, BT Sport 1 and BT Sport 2, as it seeks to enter the pub market with commercial subscription offers for Premier League football and Premiership rugby matches.

CCTV: Make sure your pub is registered

15-Oct-2012 By Poppleston Allen

I was interested to read the recent report of a Lancashire bar owner being prosecuted by the Information Commissioner’s Office (ICO) for failing to register his use of CCTV.

Xmas Tips: How pubs can boost profit over the festive period

11-Oct-2012 By Lesley Foottit

The battle is on for pubs to tempt customers away from both their home and the competition this Christmas. No washing-up isn’t always a big enough incentive, so hosts need to be inventive and persuasive.

Gambling Act: 'Skillette' gaming machine developer first to be imprisoned following Gambling Commission prosecution

11-Oct-2012 By Adam Pescod

Pubs and clubs have been warned about installing a gaming machine called “Skillette” as the director of the company which supplies it was imprisoned following an investigation by the Gambling Commission.

Live Music Act: How will it affect TENs and pub discos?

09-Oct-2012 By Poppleston Allen

This week we consider how the Live Music Act (LMA) 2012 affects temporary event notices, discos and conditions relating to non-licensable activities.

Business Debtline accuses pubcos and breweries of lack of flexibility over rent payments

09-Oct-2012 By Gurjit Degun

A debt advisory service that is receiving an increasing number of calls from tied tenants has said pub companies and breweries are not offering enough flexibility in rent payments.

Focus on the product as well as the smile at your pub

05-Oct-2012 By Mahdis Neghabian

I recently returned from Gothenburg, Sweden’s second city, and my adopted home town. Customer service in Gothenburg (and most of Sweden) is absolutely spot-on. I would even say that, for me, it comes close to faultless.

BII had "become arrogant and lazy" in not clearly defining what it represents, admits chief executive Peter Thomas

04-Oct-2012 By Adam Pescod

BII (British Institute of Innkeeping) chief executive Peter Thomas has admitted that the organisation had become “arrogant and lazy” in not clearly defining what it represents.

Pubs could benefit from big money sponsorship deals

02-Oct-2012 By Robyn Black

In the latest James Bond film, Skyfall, our martini-loving hero is seen sipping on a Heineken. The film doesn’t air here until later this month, but the Financial Times reported last week that the move had not gone down well with US fans.

Live Music Act: Q&As on pub karaoke

01-Oct-2012

This is the second article published with the Live Music Act (LMA) 2012 having been implemented today. Last week, we analysed the definition of live music-related conditions, the enforceability of conditions placed on a premises licence after a review,...

All-day dining: How pubs can maximise sales during quieter hours

28-Sep-2012 By Lesley Foottit

There is nothing more annoying than stopping off at a pub for a bite to eat, only to find that the kitchen is closed. Potential customers can be put off for good and pubs miss out on custom.

New guidelines unveiled to make the most of the night-time economy

24-Sep-2012 By Michelle Perrett

VisitEngland and the Association of Town Centre Management (ATCM) have issued guidelines to help tourism industry make the most of the night time economy. 

Drinkaware campaign sees next burst of activity

13-Sep-2012 By Gurjit Degun

Alcohol charity Drinkaware’s Why let good times go bad? campaign’s next burst of activity is set to go live on 17 September for two weeks. It will focus on out-of-home advertising through digital displays and poster sites.

Transforming your staff into service gurus

12-Sep-2012 By Steve Pike

Customers aren’t generally looking to find fault — they just want a pleasant, hassle-free experience, with courteous and effective service as a minimum, says Steve Pike, director of the Mystery Dining Company.