Operations

Ten tips on dealing with debt

15-Jul-2013 By Business Debtline

Business Debtline helped 26,000 struggling small businesses last year, a proportion of which were pub licensees. In this article, the charity offers 10 tips you can use to help get back on the road to financial health.

Sky announces pub subscription prices for next season

15-Jul-2013 By Rob Willock

Sky is freezing subscription prices of its Sky Ultimate TV sports package for pubs “until at least June 2014” and offering half-price deals for new customers until the end of September.

Sky Sports and BT Sport reveal Premier League TV fixtures

11-Jul-2013 By Mike Berry

Sky Sports and BT Sport have released the first tranche of Premier League football fixtures that each channel will show live.

BT Sport reveals smartphone friendly PoS to lure customers into pubs

11-Jul-2013 By Gurjit Degun

BT Sport is to provide pubs with PoS that combines traditional and digital elements to encourage customers to watch matches in the pub.

How using a stocktaker can help your pub

08-Jul-2013 By ILTSA

You wouldn’t dream of buying a new car and not having it serviced by a competent mechanic, so why take such chances with your business? A stocktaker can provide advice on a regular basis at a reasonable cost. The Institute of Licensed Trade Stock Auditors...

Action plan for tackling EMROs

08-Jul-2013 By Poppleston Allen

You have heard from a reliable source that your licensing authority may shortly be consulting on whether or not to introduce an early-morning restriction order (EMRO). What should you do? Our action plan lays out suggested steps.

Nominations open for Hospitality Guild Apprenticeship Awards

04-Jul-2013 By Noli Dinkovski

The Hospitality Guild has launched its second annual Apprenticeship Awards, which recognise the achievements of both trainees and employers.

How to... Trade safely in outdoor areas

02-Jul-2013 By Pat Perry

Outdoor areas for pubs can provide huge business benefits and offer great opportunities for customers to experience outdoor dining and family activities. However, trading outside requires careful attention to avoid falling foul of the many hazards it...

Molson Coors staff dispute continues after pay deal vote

02-Jul-2013 By John Harrington

The threat of strike action by workers at Molson Coors’ brewery in Burton-on-Trent remains after employees rejected a deal on pay, conditions and new shift patterns.

Fears around cash flow and late payment has risen, says new study

24-Jun-2013 By Ellie Bothwell

Fears around cash flow and late payment among small and medium business (SME) is on the rise, according to a study conducted by the Forum of Private Business.

Video: Kopparberg TV advert pushes provenance message

20-Jun-2013 By Jessica Mason

Kopparberg has a new TV advert which puts ingredients, refreshment and provenance at the heart of its message.

Drake & Morgan's Jillian Maclean and Adnams' Andy Wood awarded OBEs

17-Jun-2013 By John Harrington

Drake & Morgan founder Jillian Maclean and Andy Wood, chief executive of Adnams, have been awarded OBEs in the Queen’s Birthday Honours list.

Top tips on preventing manual handling injuries

14-Jun-2013 By Pat Perry

How many of your employees regularly move heavy objects such as casks, food supplies, bottle crates or rubbish bags on a daily basis? Typically, you and your staff will think nothing of it, looking at it as just a part of your daily duties, but many manual...

Top tips on electrical safety in your pub

14-Jun-2013 By Pat Perry

More than 1,000 accidents at work each year are as a result of electric shock or burns from electrical equipment. As an employer, it’s your duty to ensure that your workplace is maintained in a safe condition. Here are some top tips to help you ensure...

A bright summer’s day in the life of a Regional Manager

13-Jun-2013 By Robert Sayles

Alarm clock sounds, time to get up and get on the M1 early in order to get to Moo Moo land for the annual estates review. It's a lovely sunny day and I can think of many things I'd prefer to be doing such as poking my eyes with needles, etc.

Sky Sports to launch new dedicated cricket channel for Ashes series

13-Jun-2013 By Mike Berry

Sky Sports is to dedicate an entire channel to cricket this summer, providing coverage of men’s, women’s and youth matches including this summer’s Ashes series.

Top tips for making the most of online reviews

11-Jun-2013 By Elliot Adams

Customer reviews are playing an increasingly important role on the success of a business. These days everyone has an opinion on the experience they have and they want to share with people in a similar situation. Reviews have the potential to boost sales...

BISC statutory code hearing: BII chair says licensees should have choice over tie

11-Jun-2013 By Gurjit Degun

The chairman of the BII (British Institute of Innkeeping) has said that licensees should be able to decide whether or not they want to be tied.

Top tips for pubs on using QR codes

07-Jun-2013 By Nigel Huddleston

Once you know what they are, you start seeing them everywhere. QR codes are in magazines and newspapers, and on posters and product packaging. QR codes may appear baffling at first glance but pubs can use them to drive business by directing customers...

Pledge your support for work placements

07-Jun-2013 By Anthony Pender

Just over 18 months ago our business embarked on a work placement scheme at our central London pub, the Somers Town Coffee House.

Fair Deal for Your Local campaign head to Wales

07-Jun-2013 By Michelle Perrett

The Fair Deal for Your Local campaign went to Wales yesterday to meet with Welsh Assembly Members to discuss pubco reform.

'No justification' for zero-hours contracts, claims Perceptions Group chair Knowles

06-Jun-2013 By Helen Gilbert

An industry stalwart has blasted the use of zero-hours employment contracts in the sector, claiming they could deter people from pursuing a career in the pub world.

BII moves to allay fears over pubco codes of practice

06-Jun-2013 By Michelle Perrett

The chairman of the BII (British Institute of Innkeeping), Bernard Brindley, has reassured licensees that they are protected under the terms of the industry framework code (IFC) — despite a key phrase being left out of some pubcos’ codes of practice.

Broadcasters Danny Baker and Danny Kelly reunite to host BT Sport football show

03-Jun-2013 By Helen Gilbert

Broadcasters Danny Baker and Danny Kelly will reunite once again to host a new football programme for BT Sport.

Online apprenticeship guide for small businesses launched

31-May-2013 By Noli Dinkovski

The National Apprenticeship Service (NAS) has released an online guide for small and medium-sized businesses keen to take on apprentices.

Two directors of BII have resigned for personal reasons

30-May-2013 By Rob Willock

Two directors of the British Institute of Innkeeping (BII) have resigned in quick succession for personal reasons.

Choosing long mixed drinks for the summer

29-May-2013 By Jessica Mason

You can’t teach an old dog new tricks, but you can offer a modern take on a classic. Drinks are no exception to this, and licensees have plenty of options when it comes to reviving old favourites this summer.

Feathered Nest crowned VisitEngland Tourism Pub of the Year

24-May-2013 By Noli Dinkovski

A remote Oxfordshire village pub is celebrating after being crowned Tourism Pub of the Year by VisitEngland.

Alcohol brands face TV ad legislation threat

24-May-2013 By Noli Dinkovski

Adverts promoting alcohol brands could face legislation after Ofcom said it would ask advertising regulators to review the rules that limit their exposure to children.

Booker announces growth plans following Makro merger

24-May-2013 By Jo Bruce

Food and drink wholesaler Booker aims to hit £6bn in sales and become the UK’s leading wholesaler following its merger with Makro.

Heineken’s £4m bid for pint perfection

23-May-2013 By Robyn Black

Heineken is pumping £4m into a 12-month programme to make sure publicans serve perfect pints.

Concerns over rising costs for pubs to show Premier League football through BT Sport and Sky Sports

23-May-2013 By Gurjit Degun

Licensees have said they will be out of pocket if they show all football games available in the UK, after the rights to the games were split between Sky Sports and new channel BT Sport.

BII Licensees of the Year back changes planned by chief executive Tim Hulme

21-May-2013 By Noli Dinkovski

The newly-crowned BII (British Institute of Innkeeping) Licensees of the Year have pledged to help bring the organisation “back to the hospitality industry” after scooping the award at a gala lunch in London last week.

Top tips on choosing the right pub jukebox

17-May-2013

For a while it looked like it was going to be Funeral for a Friend. But now it’s Stayin’ Alive. The jukebox is still pumping out sounds into pubs as digital technology makes it possible for licensees to craft an atmosphere through music. Here are some...

8 steps to running your own bar

17-May-2013 By Poppleston Allen

You've had enough of your boring job and want to own a bar. You've seen a vacant property on the high street of your local town, but don't know where to start. Here are eight top tips to getting the bar up and running.

How pubs can win with the Lions Tour

17-May-2013 By Noli Dinkovski

The British and Irish Lions are sharpening their claws for the impending clash Down Under. Pubs should make the most of the opportunity of this quadrennial rugby extravaganza.

BII chief Tim Hulme announces plans for strategic partnerships and more qualifications

17-May-2013 By Michelle Perrett

BII chief executive Tim Hulme announced two strategic partnerships and pledged to launch more relevant qualifications for the industry during the organisations annual luncheon in London earlier this week.

10 tips on running a customer loyalty programme

16-May-2013

Building long-term relationships with customers in tough times is prompting an increasing number of pubs to introduce loyalty-card schemes. Successful initiatives tend to feature both new and old technologies. Here are 10 top tips to running a customer...

Sky Sports awarded qualification matches for UEFA EURO 2016 and 2018 FIFA World Cup

16-May-2013 By Michelle Perrett

Sky Sports has been awarded the rights to Home Nations and Republic of Ireland qualification matches for UEFA EURO 2016 and 2018 FIFA World Cup.

Pubs prepare for a TV sport game-changer

16-May-2013 By Mike Berry

The first thing to say about BT’s entry into sports broadcasting is that it’s good news for pubs as it brings much-needed competition to a sector where Sky has effectively seen off all rivals. Remember ITV Digital and Setanta?

BT turns up heat on Sky in pub TV sport fight

14-May-2013 By Mike Berry

The battle for the pub TV sports market is hotting up with BT Sport aiming to offer licensees an alternative to Sky at a far cheaper cost.

BII achieves deficit reduction despite membership losses

12-May-2013 By Rob Willock

Membership of the British Institute of Innkeeping (BII) fell by 12% in 2012 as the trade body incurred another year of financial losses despite a major cost-cutting programme.

How to... Employ young workers

10-May-2013 By Pat Perry

Most pubs will, at some point in the week or seasonally, employ young workers. Typically these young people will be working back of house. Whilst these may seem like simple roles, they still need the same time invested to educate them in matters relating...

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