Operations

Crunch match: England can take a significant step to the RBS 6 Nations title this weekend

Six Nations? FA Cup? Or maybe both?

By Liam Coleman

This weekend sees the return of the country's most iconic tournaments for rugby union and football, with a significant number of matches available to all licensees.

Pursue your goal: Don't give up your vision of what you really want

Pub success: Starting out

By Liam Coleman

Owning a pub is the aspirational dream for a significant minority of people who regularly soak up the atmosphere in a pub. But just what do you need to know about the trade before starting out and what challenges lie ahead for first-time operators?

Nurturing skills: the Licensed Victuallers’ School at Ascot enthuses and encourages initiative among the pupils

LTC bursaries: A different school of thought

By Sandrine Hughes

Did you know the Licensed Trade Charity provides educational sponsorship opportunities to families of people who work in the drinks trade? One of the objectives of the charity is to support families from the trade who are facing difficult circumstances.

Full of Pep: Manchester City manager Pep Guardiola will be looking for a win

No six nations? No problem

By Liam Coleman

There may be a break from the RBS 6 Nations rugby this weekend, but there is still football, boxing and Premiership rugby union to show in the pub over the coming days.

Community: pub quizzes are a great way to bring people together

The MA pub quiz

By MA Editorial

Quiz evenings are cost-effective, relatively simple to organise and can encourage a healthy number of customers to come in on quiet nights, but some preparation is essential to make it a success.

Icon: The winger is likely to soon pass Ian Rush's goal scoring record for the Welsh national team

Gareth Bale to open Cardiff pub

By Liam Coleman

Real Madrid footballer Gareth Bale has said he wants to provide the "best burger in Cardiff" as he takes his first steps into the pub trade.

Saved: the Salvation Squad has purchased the New Inn

Marketing expert helps save 267-year-old pub

By Claire Churchard

A village collective led by local marketing professional Lucy Boyes has saved a 267-year-old pub in Norton Lindsey, Warwickshire, after developers proposed turning the building into housing.

Look to Dubai for inspiration says brand expert

MA500

Look to Dubai for inspiration says brand expert

By Nikkie Sutton

Operators need to look further afield than the UK, creative expert and founder of Keane Brands Aidan Keane told delegates at The Morning Advertiser’s MA500 event in Birmingham earlier this month (16 February).

Steady: BT Sport will not restructure its prices when the new business rates come into effect

BT Sport announces price freeze

By Liam Coleman

BT Sport will not raise the prices of its subscription packages when the new business rates are announced in April, the broadcaster has confirmed.

Possible upsets: Will we see shocks to rival past FA Cup matches this weekend?

Will there be FA Cup magic in the pub this weekend?

By Liam Coleman

A sensational draw for the FA Cup's final 16 teams has meant that there is potential for upsets throughout the weekend. And that's not the only top sporting action you can show at the pub in the coming days.

Bar staff insider: customer's rights

Bar staff insider: customer's rights

By Bar staff insider

When refusing to serve a customer for theirs and your own sake, said customer doesn’t always see it the same way.

Hacked: pub claims its website was hacked by Kurdish fighters

Pub website 'targeted by anti-ISIS hackers'

By Liam Coleman

The licensee of a Black Country pub has said he found it "slightly amusing" after claiming Kurdish hackers posted an obscene message on the pub's website.

What lies beneath: Mastering the cellar is key to a successful pub

Becoming a master of cellars

By David Blakelock

You might have a great reputation for live sport, you might have a super chef who can knock spots off your opposition and you might have one of the best back bars around, but if your cellar isn’t up to scratch, then at best you’re losing profit from the...

6 Nations, Super Bowl, and Chelsea v Arsenal on TV in pubs

RBS 6 Nations gets under way

By Liam Coleman

The opening encounters of rugby's most passionate northern hemisphere tournament take place this weekend. But that's just half of an epic weekend of sport taking place in the pub.

Negotiations: Brexit could bring opportunities says BBPA's Brigid Simmonds

Brexit is an opportunity for the pub sector

By Michelle Perrett

There are "potential opportunities" with Brexit but there will need to be negotiations to protect overseas staff, warned Brigid Simmonds, chief executive of the British Beer & Pub Association (BBPA). 

HGEM: More than 80% of customers want a warm welcome

More than 80% of customers want a warm welcome

By Nikkie Sutton

A warm welcome is important to more than three quarters (83%) of consumers, according to guest management experts Hospitality Guest Experience Management (HGEM).

Darren Fletcher gives his verdict on Wenger's touchline push

Full-time fletch on managerial pressure

By Darren Fletcher, BT Sport commentator

None of the top six managers have been in a situation as competitive as they are now and that is why they are starting to show the signs of pressure.

Water law changes in April 2017 - BBPA urges action

BBPA urges pubs to capitalise on new water laws

By Liam Coleman

The British Beer & Pub Association (BBPA) has called for pubs to make the most of the new competitive market for water and not let the changes wash over licensees.

Top tips to boost customer loyalty schemes

Top tips to boost customer loyalty schemes

By Sara Hussein

Pubs have lagged behind when it comes to understanding customer loyalty in the past. But with technology, smartphones and personalised rewards they can tap into new and exciting opportunities for their businesses.

Donald Trump-inspired parties to be held by pubs

Pubs cashing in on Trump inauguration

By Helen Gilbert

Pubs are gearing up to hold Donald Trump-inspired parties ahead of the president-elect’s imminent inauguration on Friday (20 January).

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