While the more traditional pub games have endured, operators have embraced technology by offering some cutting-edge entertainment for their tech-savvy customers.
EPOS firm Zonal Retail Data Systems has teamed up with Pennies - a 'digital charity box' company - to offer customers the opportunity to give money to chosen charities.
Is this the real life? Is this just fantasy? It's hard to tell at 50 pubs dotted across the UK where Innis & Gunn is inviting drinkers to don a virtual reality headset when trying its beers.
Operators must embrace newer social media outlets such as Snapchat and Instagram, and ditch older forms like Twitter to maximise food and drink pairings, a research organisation has said.
Online feedback is increasingly being used by consumers to research the best place to have a pint or enjoy a meal and it’s a trend that’s set to continue.
Improving your pub’s profitability is the holy grail for operators, so what can you do to get more return from the effort you put in? Four experts give their top tips here
Ask any publican or casual dining professional about the biggest people challenge that their business faces and the answer will almost always be the same – finding skilled staff.
A bar in Hove, East Sussex has installed a Faraday cage in the ceiling of the venue to block mobile phone signals, meaning customers have to go outside to make a call.
Digital marketing is a must for any business, big or small. It can be daunting, but fear not, there’s a lot you can do on a modest budget to start or enhance your journey.
Robots will pull and serve pints behind UK bars sooner than operators think, according to Noel Sharkey, professor of artificial intelligence and robotics at Sheffield University.
Last month saw the ninth anniversary of the iPhone, the game-changer that transformed the humble mobile phone into a family photo album, record collection, video library, shopping mall, game centre and mind-blowing universal information resource.
Peter Borg-Neal is different to many pubco chief executives, having worked in just about every role in the business. Oli Gross finds out more about him.
Northern operator Robinsons Brewery has partnered with utility management firm UB Services to assist its licensees with rising costs of annual utility bills.
Only one fifth of licensees think the new national living wage (NLW) is a positive development for the pub trade, an exclusive poll of Publican’s Morning Advertiser (PMA) readers has revealed.
A new event dedicated to the bar and pub sector will run alongside this year's Restaurant Show at Olympia bringing together the best suppliers in the business with top operators that are transforming the UK’s on-trade.
Whether you consider technology an advancement or a hindrance in the pub, Michelle Perrett discovers why it is here to stay and how your business can get real benefits from it.
How to effectively use social media to promote your venue is often seen as the trickiest aspect of marketing. The Publican’s Morning Advertiser (PMA) web editor James Evison takes a look at some fresh and creative examples of how best to approach these...
With operators in the world of beer and pubs starting to experiment with crowdfunding on significant levels, Pete Brown looks at the various models in common usage.
Contactless spending has almost doubled in pubs and bars since the contactless limit rose from £20 to £30 in September, according to Barclaycard research.
The PMA has partnered with market researcher Mintel to provide insight from its new leisure tracker, which covers pub visiting habits. Senior analyst Chris Wisson reveals more.
The Deltic Group, the 58-strong nightclub group, is to employ an analyst and psychologist to help it mine data on its customers in a similar way to retail giants Amazon or Tesco.
Nigel Huddleston looks at how new online packages and innovative apps are transforming training and career development of pub staff, helping encourage long-term careers in hospitality.
By no means do I consider myself a technophobe but, admittedly, I’m some way from being a ‘digital native’ — the phrase coined for the younger generation born or brought up during the internet age.
It’s here and it’s not going away in a hurry. Yes contactless payment has truly arrived — and pubs need to climb aboard the bandwagon or risk getting trampled in the rush.
The digital world is driving people into - and out of - pubs across the country. Are you ensuring that their technological needs are being met when they enter your venue? The Publican's Morning Advertiser reports.
The 700,000 client employees already using CPL Online’s console now have access via smart phones and tablets thanks to CPL’s free to download console app, launched yesterday (Monday 2 November 2015).
Marston’s has completed its year-long project to find out how to attract young people as regular pub goers and has said the results of the panel will be incorporated into its pubs.
The temperature is dipping, collars are being turned up and customers are looking for something to warm the cockles of the hearts. The answer, says Noli Dinkovski, is a diverse coffee offer that is adaptable to the seasons.
As I’m sure you are well aware, the use of social media has exploded. To put this into context, the three most popular social networks — Facebook, Instagram and Twitter — have a combined UK user base of 59 million people*.
