Technology

Service speed: waiting for the bill is one of the biggest pain points for consumers, according to Worldpay

New technology launched to make paying easier

By Fred A'Court

A range of innovative features taking the stress out of setting up a tab, calculating the tip and splitting the bill is being introduced by payments processor Worldpay.

Catering kit is ever evolving so make sure you know what's best for you and your kitchen to make time and money savings

Catering equipment: the need for speed

By Stuart Stone

In the past decade, many kitchens have evolved into the fulcrum around which pub businesses operate. So what are the most prized tools in a chef’s arsenal and what trends are shaping the equipment that’s used every day?

D-day: New data protection regulations could have huge implications (Image credit: ByoungJoo/iStock/thinkstock.co.uk)

GDPR is coming: data protection regulations

By Andrew Don

New data protection rules are looming with the threat of eye-watering fines for breaching the privacy of individuals. Pubs have much to do ahead of the General Data Protection Regulation coming into force in May.

Wake up call: the public is now more aware than ever about the dangers of plastic straws

How pubs can take advantage of biodegradable straws

By Georgina Townshend

As more pubs are taking the plunge and ejecting plastic straws from their bars, The Morning Advertiser talks to two major suppliers of biodegradable straws to find out more about the greener alternatives available on the market.

Full of beans: Why a great cup of coffee will keep customers happy

Cup and away: How to choose the right coffee machine for your pub

By Georgina Townshend

As the popularity of coffee shows no signs of abating, customers expect to get a high-quality beverage wherever they go – including pubs. The Morning Advertiser (MA) looks at the machines that can help you deliver what your customers want.

Centralised source: Ei Group will work with Yext in order to provide accurate, up-to-date public information about pubs in its portfolio

Ei Group partners with Yext to manage online portfolio information

By Stuart Stone

Ei Group has collaborated with digital knowledge management provider Yext in order to maximise the visibility of its portfolio of pubs, improve customer experience and drive footfall through a centralised, online, bank of information on its estate.

Future first: All you need to know about the tech that will help your business stay one step ahead

Future proofing your pub: tech and gadget trends to watch

By Stuart Stone

Smartphones, predictive analytics and tech to ensure staff pour the perfect pint can all help the bottom line but with so many new gadgets and tech advances, it can be difficult to know which are worth investing in. Here, we examine the gadgets to help...

Time to cash in on Bitcoin? Crypto de Change has installed two crypto currency ATMs in Cornwall

Should your pub install a Bitcoin ATM?

By Stuart Stone

The Morning Advertiser spoke to digital entrepreneur Thomas Plummer of Crypto de Change to see how pubs can cash in on cryptocurrency.

Yoti launch: the digital ID app aims to help both sides of the bar

What is digital ID app Yoti and what could it mean for pubs?

By Stuart Stone

New app Yoti - Your Own Trusted Identity - which hosted a launch party at London’s Victoria House on Thursday (9 November), allows customers to leave their passports and driving licenses at home by uploading ID documents to a secure app on their phone....

All age groups want contactless payment

By Stuart Stone

People of all age groups are increasingly tapping into contactless payment according to research from Vianet, the vending and hospitality industries’ leading SMART machine provider.

Are London's pubs under threat from Uber ban?

Uber ban could be a threat to London's pubs

By Georgina Townshend

Millions of people who use Uber in the UK's capital after a night down the pub could find their ride home missing, after Transport for London (TfL) informed the company it would not be issued with a private hire operator license after its current...

Pubco power: customers will not be able to charge their phones behind the bar of JDW pubs

Would you let customers charge their phones behind the bar?

By Nikkie Sutton

Following national reports that JD Wetherspoon (JDW) has banned customers from charging their phones behind the bar of its pubs, The Morning Advertiser spoke with licensees about their policies on the issue.

Banned: no more surcharge payments for customers

Card payment surcharges to be outlawed

By Nicholas Robinson

Pubs and other businesses will be banned from charging customers extra for paying by debit or credit card from January next year.

Social media: Millennials explain why they go to the pub

What the Millennials say about pubs

By Nicholas Robinson

Drinks offers, atmosphere, ‘shareability’ and the entertainment available in the pub play a big part in where Millennials choose to spend time in the on-trade.

In limbo: the system for challenging business-rates

Business-rates appeals in limbo as website deemed ‘unfit’

By Georgina Townshend

Thousands of businesses which are challenging their rates bill are "in limbo" as the Government’s Valuation Office Agency (VOA) website is “unfit for purpose”, according to business, rent and rates specialists CVS.

Clean break: beer hygiene is under the spotlight

7 day beer line cleaning rule ‘not strictly true’

By Nicholas Robinson

Cleaning beer lines every seven days is not necessarily the tell of good hygiene, on-trade cellar sanitisation firm Avani has claimed after a report outed the ‘dirtiest’ beer in Britain.

Hacked: pub claims its website was hacked by Kurdish fighters

Pub website 'targeted by anti-ISIS hackers'

By Liam Coleman

The licensee of a Black Country pub has said he found it "slightly amusing" after claiming Kurdish hackers posted an obscene message on the pub's website.

Top tips to boost customer loyalty schemes

Top tips to boost customer loyalty schemes

By Sara Hussein

Pubs have lagged behind when it comes to understanding customer loyalty in the past. But with technology, smartphones and personalised rewards they can tap into new and exciting opportunities for their businesses.

EPoS systems in pubs

Technology

Technology: Why up-to-date EPoS systems can benefit your pub

By Fiona McLelland

It may seem a big ask for pub and bar operators to keep up with the pace of technological improvements and developments when it comes to EPoS systems, but the benefits for staff and customers alike make this imperative. 

More millennials choosing not to go out

Millennials

More millennials choosing not to go out

By Helen Gilbert

Millennials are increasingly choosing to stay indoors and watch TV rather than head to the pub at the weekend, according to a new survey. 

Millennials: attracting younger consumers with technology

Millennials

Millennials: attracting younger consumers with technology

By Nikkie Sutton

With younger people using pubs less than their older counterparts, it is vital that the trade finds ways to reverse this trend. And embracing new technology, could just be the answer, experts at a The Morning Advertiser roundtable discussion maintained....

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