Technology

GDPR is coming: data protection regulations

12-Mar-2018 By Andrew Don

New data protection rules are looming with the threat of eye-watering fines for breaching the privacy of individuals. Pubs have much to do ahead of the General Data Protection Regulation coming into force in May.

Data mining: how pubs can make the most of EPoS data

26-Feb-2018 By Stuart Stone

Systems that translate customer feedback into commercial insights are well worth investing in. Here, we look at how combing data clouds can reveal silver linings

BrewDog and the Alchemist blaze a Trail with checklist app partnerships

22-Feb-2018 By Stuart Stone

Business service operations app, Trail, has added Scottish craft brewer BrewDog and cocktail bar and restaurant group the Alchemist to its growing list of partners.

How pubs can take advantage of biodegradable straws

16-Feb-2018 By Georgina Townshend

As more pubs are taking the plunge and ejecting plastic straws from their bars, The Morning Advertiser talks to two major suppliers of biodegradable straws to find out more about the greener alternatives available on the market.

App will improve beer quality and reduce waste

13-Feb-2018 By Nicholas Robinson

Data solutions firm Vianet has launched a new iDraught app to help operators better manage their beer quality and waste.

Cup and away: How to choose the right coffee machine for your pub

12-Feb-2018 By Georgina Townshend

As the popularity of coffee shows no signs of abating, customers expect to get a high-quality beverage wherever they go – including pubs. The Morning Advertiser (MA) looks at the machines that can help you deliver what your customers want.

Ei Group partners with Yext to manage online portfolio information

15-Jan-2018 By Stuart Stone

Ei Group has collaborated with digital knowledge management provider Yext in order to maximise the visibility of its portfolio of pubs, improve customer experience and drive footfall through a centralised, online, bank of information on its estate.

Future proofing your pub: tech and gadget trends to watch

03-Jan-2018 By Stuart Stone

Smartphones, predictive analytics and tech to ensure staff pour the perfect pint can all help the bottom line but with so many new gadgets and tech advances, it can be difficult to know which are worth investing in. Here, we examine the gadgets to help...

Research shows 70% of UK pubs 'struggle to access vital services due to poor credit rating'

20-Dec-2017 By Georgina Townshend

More than two-thirds of UK pubs (70%) are struggling to access goods and services for their business due to poor credit ratings, according to research by energy provider Utilita.

Should your pub install a Bitcoin ATM?

15-Dec-2017 By Stuart Stone

The Morning Advertiser spoke to digital entrepreneur Thomas Plummer of Crypto de Change to see how pubs can cash in on cryptocurrency.

Deltic Group announces digital ID partnership with Yoti

13-Dec-2017 By Stuart Stone

Digital identity app Yoti and the UK’s largest nightclub chain Deltic have announced a partnership that offers customers a safer way to prove their age on a night out.

Consumers split over customised contactless thresholds

30-Nov-2017 By Stuart Stone

Research by Paymentsense has revealed that almost half of shoppers would like to tailor their contactless card’s transaction limit.

Bierpro launched to help pubs save time, money and beer

10-Nov-2017 By Stuart Stone

A new brand launch this week included the reveal of a range of gadgets that can help pub owners increase keg yield and profits, as well as simplifying beer hygiene.

What is digital ID app Yoti and what could it mean for pubs?

10-Nov-2017 By Stuart Stone

New app Yoti - Your Own Trusted Identity - which hosted a launch party at London’s Victoria House on Thursday (9 November), allows customers to leave their passports and driving licenses at home by uploading ID documents to a secure app on their phone....

Opinion

Mind the generation gap: what has put young people off going to the pub?

09-Nov-2017 By Sophie Atherton

Has the younger generation been put off going to the pub because smartphones feel like the world in your hand?

All age groups want contactless payment

08-Nov-2017 By Stuart Stone

People of all age groups are increasingly tapping into contactless payment according to research from Vianet, the vending and hospitality industries’ leading SMART machine provider.

How futuristic technology is already making waves in pubs

07-Nov-2017 By Katie Coyne

With Blade Runner 2049 showing in cinemas, futuristic technology is a hot topic. But how might robots, virtual reality or even artificial intelligence work in pubs?

10 top tips from retail that pub operators need to adopt

24-Oct-2017 By Nikkie Sutton

Pubs need to take note of how the retail sector uses technology to boost footfall and sales and use the same approach, according to experts.

Uber ban could be a threat to London's pubs

27-Sep-2017 By Georgina Townshend

Millions of people who use Uber in the UK's capital after a night down the pub could find their ride home missing, after Transport for London (TfL) informed the company it would not be issued with a private hire operator license after its current...

New invention seeks to stop wastage of millions of pints of beer

25-Sep-2017 By James Beeson

A Bristol-based inventor has created a new device to increase sustainability within the beer industry by reducing wastage when pulling pints.

Ei Publican Partnerships 'extends digital innovation' for publicans with new regional tool

05-Sep-2017 By Georgina Townshend

A new online recruitment tool has been launched by Ei Publican Partnerships as part of its "ongoing digital enhancement project designed to support publicans".

Overseas tourists make beeline for pub accommodation, finds research

17-Aug-2017 By Fred A'Court

Pubs are sewn into the very fabric of Britain, and it turns out that foreign visitors think so too.

Would you let customers charge their phones behind the bar?

14-Aug-2017 By Nikkie Sutton

Following national reports that JD Wetherspoon (JDW) has banned customers from charging their phones behind the bar of its pubs, The Morning Advertiser spoke with licensees about their policies on the issue.

Wireless Social adds more pubs to its system

25-Jul-2017 By Fred A'Court

Wireless Social has added more pubs and restaurants to its rapidly growing Wi-Fi user base.

Card payment surcharges to be outlawed

19-Jul-2017 By Nicholas Robinson

Pubs and other businesses will be banned from charging customers extra for paying by debit or credit card from January next year.

Pub helps provide villagers with superfast broadband

27-Jun-2017 By Fred A'Court

The current holder of The Morning Advertiser-organised Great British Pub of the Year Award is set to become the 'hub' of its village.

Technology: How pubs can take advantage of mobile phones

26-Jun-2017 By James Evison

As the UK becomes a ‘smartphone society’, how can pubs take advantage of the opportunity.

Sky price rise limited to 5% to account for spiralling business rates

16-Jun-2017 By Michelle Perrett

Sky has revealed that it is to increase prices from 1 August 2017, but promised that no pub would see an increase of more than 5%.

Be At One appoints head of marketing to drive innovation

05-Jun-2017 By Liam Coleman

Sophie Evans has been appointed head of marketing at cocktail bar operator Be At One.

App helps Carlsberg uncover thinking behind drinks decisions

02-Jun-2017 By Liam Coleman

The mystery of how and why customers choose what they want to drink in the pub is being researched by Carlsberg UK using a smartphone app called Pickles.

What the Millennials say about pubs

18-May-2017 By Nicholas Robinson

Drinks offers, atmosphere, ‘shareability’ and the entertainment available in the pub play a big part in where Millennials choose to spend time in the on-trade.

Mobile apps 'would get customers to spend more cash’

18-May-2017 By Georgina Townshend

Pubgoers would spend more if they could use smartphones as a 'digital wallet' to order and pay for food and drink, research from CGA Peach and Zonal’s Go Technology report claims.

Business-rates appeals in limbo as website deemed ‘unfit’

10-May-2017 By Georgina Townshend

Thousands of businesses which are challenging their rates bill are "in limbo" as the Government’s Valuation Office Agency (VOA) website is “unfit for purpose”, according to business, rent and rates specialists CVS.

Is social media ruining the UK's pub culture?

08-May-2017 By Nikkie Sutton

Millennials are drinking less than any other age group and licensees have put the blame on social media, but is this really the case?

7 day beer line cleaning rule ‘not strictly true’

12-Apr-2017 By Nicholas Robinson

Cleaning beer lines every seven days is not necessarily the tell of good hygiene, on-trade cellar sanitisation firm Avani has claimed after a report outed the ‘dirtiest’ beer in Britain.

Ei Publican Partnerships launches digital tools for current and aspiring publicans

30-Mar-2017 By Georgina Townshend

Ei Publican Partnerships has revealed two new digital tools designed to help publicans run “successful, efficient pub businesses” while attracting new entrepreneurs into the trade.

Licensee bans mobile phones for ‘stifling conversation’

27-Mar-2017 By Nikkie Sutton

The licensee of a Bristol pub has banned mobile phones in a bid to let customers enjoy a pint and a chat.

Single online solution for pub operators ‘key to building loyalty and trade’

20-Mar-2017 By Georgina Townshend

Pub customers want an online “one stop shop” to keep them informed about pubs in their area and encourage them to visit, according to a new survey.

Pub website 'targeted by anti-ISIS hackers'

07-Feb-2017 By Liam Coleman

The licensee of a Black Country pub has said he found it "slightly amusing" after claiming Kurdish hackers posted an obscene message on the pub's website.

Top tips to boost customer loyalty schemes

23-Jan-2017 By Sara Hussein

Pubs have lagged behind when it comes to understanding customer loyalty in the past. But with technology, smartphones and personalised rewards they can tap into new and exciting opportunities for their businesses.

Online Reviews

Less than two thirds of businesses specifically monitor review websites

22-Dec-2016 By Michelle Perrett

Only 60% of operators are specifically monitoring their performance on key review sites, a survey by Barclays for the second Future Shock report has revealed.

Technology

Technology: Why up-to-date EPoS systems can benefit your pub

29-Nov-2016 By Fiona McLelland

It may seem a big ask for pub and bar operators to keep up with the pace of technological improvements and developments when it comes to EPoS systems, but the benefits for staff and customers alike make this imperative. 

Background Noise

Can background noise lead businesses to lose customers?

14-Nov-2016 By Sara Hussein

According to a recent survey carried out by the charity Action on Hearing Loss, almost 80% of people have left a pub or restaurant early because of excessive background noise.

Millennials

More millennials choosing not to go out

02-Nov-2016 By Helen Gilbert

Millennials are increasingly choosing to stay indoors and watch TV rather than head to the pub at the weekend, according to a new survey. 

Millennials

Millennials: attracting younger consumers with technology

01-Nov-2016 By Nikkie Sutton

With younger people using pubs less than their older counterparts, it is vital that the trade finds ways to reverse this trend. And embracing new technology, could just be the answer, experts at a The Morning Advertiser roundtable discussion maintained....

MA Sport

Sky launches app to bring all Premier League goals to pub goers

28-Oct-2016 By Liam Coleman

All customers in venues with Sky Sports Wi-Fi can now watch every Premier League goal and match highlights through a free new app.

Entertainment

All fun and games: How to boost revenue with cutting- edge entertainment

27-Oct-2016 By Sara Hussein

While the more traditional pub games have endured, operators have embraced technology by offering some cutting-edge entertainment for their tech-savvy customers. 

Hygiene and Compliance

Clean up your act: why operators must prioritise food safety and compliance

20-Sep-2016 By The MA

With offenders now facing heavier fines and prison terms, The Morning Advertiser looks at some of the key compliance issues and solutions 

OPINION

TripAdvisor: who gives a hoot?

14-Sep-2016 By Daniel Woolfson

TripAdvisor: love it or hate it, if you work in hospitality, you’ve got an opinion. And the chances are it's a strong one.

Zonal

Pub customers to be offered 'digital charity box' on payment

08-Sep-2016 By James Evison

EPOS firm Zonal Retail Data Systems has teamed up with Pennies - a 'digital charity box' company - to offer customers the opportunity to give money to chosen charities.