A rise in the number of brewery taprooms along with low and no-alcohol beers will take centre stage in 2022, according to beer line cleaning expert Beer Piper.
Virtual spaces are here to stay, with high end venues using them to unite customers safely, increase revenue and engage with a global audience, operators have said.
Licensees are being warned against the temptation to illegally screen Sky and SPFL matches in their venues or risk being left out in the cold this winter.
The Night Time Industries Association (NTIA) has partnered with Zapaygo to launch an ‘Ask for Angela’ safeguarding feature within its order and pay app across participating venues.
A year ago, brewing giants Carlsberg UK and Marston’s joined forces to become Carlsberg Marston’s Brewing Company (CMBC). Here, CMBC chief executive Paul Davies tells The Morning Advertiser what’s been achieved in the year and what’s yet to come.
“There’s nothing like this.” Some of the more ‘seasoned’ readers may remember this as a hit song for soul singer Omar 30 years again when it peaked at number 14 in the UK music charts. However, the statement also rings true of cask ale.
By Olivia FitzGerald, Zonal chief sales and marketing officer
Technology provider Zonal has offered tips on how to ensure customers who have made bookings to drink and dine at your pub don't disappoint you by failing to show.
Social media has always been an important tool for the hospitality sector but following several lockdowns and the nation getting used to the ‘new normal’, a strong social media presence is more important than ever.
UK micropub owners said that phones “kill” conversation and show a “lack of respect”, while pub phone-bans help promote social interaction after lockdown-induced isolation.
OrderPay, the UK’s leading order and payment solution is offering their entire system at no cost to anyone who attended the MA Leaders Club event in Leeds on Thursday 23 September 2021.
With the football season back in full swing, Sky and FACT, world leaders in intellectual property protection, are working together to warn licensees of the dangers of unscrupulous suppliers who may be approaching them with low-cost, but illegal, ways...
Digital reputation plays a central role in the customer journey for out-of-home leisure activities such as eating and drinking at pubs and bars, an exclusive study by CGA commissioned in partnership with Reputation, the reputation experience management...
By Steve Alton, chief executive, British Institute of Innkeeping
Our sector relies upon an effective integrated supply chain linking raw materials, manufacturing and logistics to ensure our pubs can deliver a fantastic experience for their customers.
A new initiative has been launched which claims to be creating an Amazon-style service for free-of-tie pubs and aims to disrupt the traditional wholesale sector.
The recently rebranded MA Leaders Club will be hosting its first event, and the first face to face event for the club in a year and a half, later this year.
Two thirds of pub and bar operators are reviewing their beer offer off the back of a newfound thirst for premium pours, according to research carried out by Beer Piper in tandem with The Morning Advertiser (MA).
The scrum at the bar is as much a British rite of passage for the cash-waving customer as it is for the freshly trained recruit charged with marshalling a four-deep crowd.
Like many of the biggest media websites that have put journalism at the forefront of their strategy, we are implementing something called metered access – meaning users will be asked to register after consuming a certain number of articles within 30 days.
Demand for on-trade experiences has grown exponentially behind closed doors during the past year – with technology poised to add a new dimension to both physical and virtual occasions, according to Heineken.
Understanding data and predictive technology have been highlighted by Heineken as two ‘smart-tech’ trends to look out for in pubs, according to the beer giant’s Pub of the Future report.
According to Heineken’s Pub of the Future report, the vast majority of pub customers hope that operators will redouble hygiene efforts even after the Covid-19 vaccine rollout.
As Boris announced the return of indoor dining from 17 May, the industry breathed a sigh of relief as pubs and bars were finally able to welcome customers over the threshold after a tumultuous year of lockdowns.
There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.
Over the course of the pandemic the hospitality sector has shown a remarkable ability to adapt and innovate to continue supporting local communities as well as adapting to changing consumer behaviours through delivery, click and collect and hospitality...
The Access Group has acquired learning and development partner for the hospitality and retail sectors, CPL Learning, to strengthen its customer proposition.
Apps are becoming a big part of pub and bar trade operations, but is the software out there cutting the mustard when it comes to improving your businesses?
The podcast team look towards the future of the pub and bar trade, and discuss, with special guests Stosi Madi from the Parkers Arms and Clement Ogbonnaya of the Prince of Peckham, how the pandemic crisis is likely to shape operations as we move out of...
It is understood pubs will need to take customer contact details amid reopening and until September with all members of groups having to provide information.
As operators navigate the Government’s lockdown roadmap, The Morning Advertiser looks at how booking systems can adapt to cater for larger – and increasingly demanding – consumer groups through Covid-secure measures and beyond.
A renewed appreciation of the power of technology is one of Covid-19’s enduring on-trade symptoms according to Food Alert’s operations director Mike Williams.
Technology for pubs has advanced light-years in recent time, but arguably pubs themselves haven’t taken up much of the new tech. That's all changing though, so read on to find out what's new and how the right tech can benefit your business....
Christmas is coming and the pub sector is inundated with restrictions but hopefully technology can provide some of the solutions to allow operators to make the most of whatever opportunities they’ve got.
If your business is due to close or change its operating patterns on Thursday and you are looking for an easy way to sell your surplus stock, sign up to the Too Good To Go app.
Consumer spending in pubs and bars saw a 9% rise – the first increase for the sector since February, with 44% of pubgoers feeling less cautious about visiting the on-trade now than in August (50%), new research has found.
With the latest round of restrictions being described as a “hammer” blow to a struggling industry, once again, pubs are being urged to look to technological solutions to help provide support during the crisis.
Following the news that the government is enforcing further restrictions on the hospitality sector, Yoello is offering a three month completely free subscription for its mobile table ordering solution.
Digital communications are more important now more than ever to re-engage your guests and promote your brand. Here are our top tips on using data and insights in your marketing strategy.
Clement Ogbonnaya of south London pub, the Prince of Peckham, explains how he’s successfully introduced live sport to his inclusive, community venue on the border between north and south Peckham.
