Operations

Fish and chips: business lunch

Pub food: business boosters

By PubChef

Ideas for driving food and drink sales including a meet the butcher event and seasonal business lunches.

Saunders: there is a Fat Cat culture

Fat Cat: Creating a heritage brand

By Phil Mellows

Fat Cat founder Matt Saunders talks to Phil Mellows about how the brand has survived and the group's gastropub ventures.

BII: widening mentor scheme

BII mentor service for all members

By Adam Pescod

The BII is launching a mentoring service that will offer extra support to all its members in dealing with the demands of the pub trade.

No Saints: expansion plans

No Saints seeks £2.1m for growth

By Mark Wingett, M&C Report

No Saints, the leisure group run by ex-Luminar boss Stephen Thomas, has launched a new round of fundraising for a further £2.1m towards its...

Old favourite: reel-based products significantly outperform digital

The danger of digital gaming

By John Appleton

The advent of 'digital' AWP machines could decrease the profit from pub gaming machines, warns John Appleton, director of electronic leisure at...

Olympics: late night deliveries only

Anger at night pub Olympics delivery plan

By Gurjit Degun

Proposals for night-time only deliveries in London during the Olympic Games have angered trade leaders, who have claimed it would be a logistical...

Coulson: Live music needs to be encouraged as much as possible

Is live music off the hook?

By Peter Coulson

Publican's Morning Advertiser legal expert Peter Coulson believes things are definitely moving in the right direction in regard to live music.

Daniels: what to do with lost property?

Lost Property...?

By Mark Daniels

Mark Daniels considers what to do with his stash of lost property and how to return an item to an owner.

No Saints aims to unveil up to 10 Wonder outlets before the end of the year

No Saints to unveil its Wonder brand

By Mark Wingett, M&C Report

No Saints, the leisure group run by former Luminar boss Stephen Thomas, has added a further brand to its fledgling portfolio — Wonder — after...

Buck up Banks: MA campaign to get banks lending again

Banks slammed for strict pub loans criteria

By Gurjit Degun

Banks are being increasingly "pernickety" about lending to pubs, experts claim as figures released by the Bank of England show that Britain's top five banks fell short of their target to lend £19bn for the first three months of the year.

Appalled: Joe Cussens, of the Chequers in Bath

British Gas slated over 97% bill hike

By Gurjit Degun

A licensee has vowed never to deal with British Gas again after he received a renewal supply contract offering a 97% increase.

Drinkaware: new calculator

Drinkaware develops new online drink diary

By Michelle Perrett

Drinkaware has developed MyDrinkaware - an easy-to-use online unit calculator and drink diary. The tool provides feedback on risk levels based on...

Everards: 4.7% increase in turnover

Everards operating profit rises 2.1%

By John Harrington, M&C Report

Leicestershire brewer and pub operator Everards saw operating profit rise 2.1% in the 52 weeks to 25 September 2010, discounting an exceptional...

AWP machines: be wary of underage stings

£5,000 fine for underage gaming

By Gurjit Degun

Licensees could face a £5,000 fine if they are caught allowing under-18s to use gaming machines in their pubs. The warning has been issued as an...

Robertson (R) hailed Clist's (L) Fuller's as a forward looking company

Fuller's pays for tenants to join BII

By Ewan Turney

Fuller's is the first to pay for all of its tenants to be members of the BII for the duration of their stay with the company.

RPI rents: can leave licensees with a headache

RPI leases: get your maths right

By Daniel Mackernan

The pubcos have increasingly introduced RPI leases, but tenants need to take an appropriate view on the initial rent, argues Daniel Mackernan of...

Vintage approach: tea room uses period crockery

Perc up your profits

By Lesley Foottit

PubChef looks at how a tea and cake offer can help drive afternoon sales at your business and what's new.

Coulson: tread carefully in complex cases

Clawing back your losses

By Peter Coulson

Some licensees may not be aware of is the controversy surrounding the whole question of civil recovery, says Peter Coulson.

Kids: keeping them happy is the key to success

Family pubs: learning from the big boys

By Michelle Perrett

Taking kids to the pub is a nice idea, but it can become an uncomfortable ordeal. Michelle Perrett looks at what experienced operators can teach pubs...

Linthwaite: passion for soft drinks

Britvic: working on a warmer welcome

By Phil Mellows

Britvic's Paul Linthwaite believes pubs can do more to improve their hospitality and that soft drinks are key to making customers feel they belong.

Lingley: reward for hard work

Lingley crowned BII Licensee of the Year

By Gurjit Degun

Darran Lingley of the Five Bells in Colne Engaine, Colchester, Essex, has been named the British Institute of Innkeeping (BII) licensee of the year.

Recruitment: key issue for the pub trade

Top tips on how to recruit for pub staff

By Dawn Redman

Recruitment costs are the bane of many operators' lives, but a few changes to recruitment and retention methods can mean significant reductions,...

LIWF: all you need to know about wine

All the fun of the wine fair

By Robyn Black

This year's London International Wine Fair — 17-19 May — promises so much more than just some wines to try, reports Robyn Black.

Tarot cards: business boosting

Pub food: business boosters

By PubChef

Ideas for driving food and drink sales at your pub including a corner shop. a time-specific promotion and psychic readings. Corner shop Where:...

RPI: the index has no relevance to pub leases, according to Gary Mallen

RPI: pub rent rises by another route

By Gary Mallen

New pub company leases that offer annual rent increases in line with the Retail Price Index should be treated with scepticism, argues Garry Mallen....

Williams: praised the BII service

BII offers pubs a mediation 'lifeline'

By Ewan Turney

A former pubco tenant has hailed the BII's new mediation service as a "lifeline" after he clawed back £34,000 from his pub company.

Yorkshire pudding: Hawkshead tapas

Potential of pub and bar snacks

By Lesley Foottit

There's £400m of potential snack sales being lost every year through pubs, but Lesley Foottit has some ideas to help boost sales. Gone are the days...

Thrive on 5%: campaign to cut VAT

What a 5% VAT rate would mean for me

By Ewan Turney

As the PMA's campaign to reduce VAT to 5% for the hospitality sector continues, four multiple operators tell Ewan Turney that a cut would help create...

Gingerbread men: popular drinks flavour

Ginger cheer: growth in pubs

By Robyn Black

From soft drinks to spirits, ginger is the ubiquitous flavour of the moment at venues throughout the UK. Robyn Black examines the reasons for its...

Senior citizen lunches at reduced price

Pub food: business boosters

By PubChef

Ideas for driving food sales at your pub including a ladies' lunch, stitch and bitch evenings and a senior citizen lunch club.

Saturday is busiest night out

Adapting to changing drinks market

By Tony Halstead

What strategies are operators adopting to survive pre-loading, the recession and the shift to more Saturday night trade? Tony Halstead reports.

M&B staff: serving outside

Here comes summer: opportunity for pubs

By Sonya Hook

Summer is a big opportunity for licensees to cash in by offering a range of drinks and food to suit the great outdoors, reports Sonya Hook.

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