Staffing

Careers

Waging the war on pub staff recruitment

23-Jul-2015 By Perceptions Group

As many young people graduate and launch their careers this summer, the Perceptions Group asks what are we doing as an industry to wage the war on recruitment.

"If you don't offer long-term leases, you won't get who you want to attract" - Interviewing Star Pubs' Chris Jowsey

23-Jul-2015 By Ed Bedington

Failing to become a ‘dot-com millionaire’ launched Chris Jowsey on the path to a fruitful career in the beer trade. Ed Bedington finds out more about the Star Pubs & Bars chief.

Legal advice

What do the lawyers say about the Cornwall palsy discrimination dispute?

21-Jul-2015 By Oli Gross

Lawyers have advised how to avoid and deal with discrimination accusations after a Cornwall pub was criticised for refusing to serve a man who has facial palsy.

Training

A training idea that's so old it feels new

19-Jul-2015 By Paul Chase

I regularly have discussions about what’s trending in training and sometimes you come across an idea that is so old that when it gets revived it seems new!

Training

Getting the basics right for running your pub

15-Jul-2015 By Paul Chase

If you’re running a busy pub or bar your focus is quite naturally on ‘front of house’ – ensuring that customers have a memorable experience and want to return. But getting it right ‘back of house’ is just as important.

Living wage or just a new minimum wage?

15-Jul-2015 By Ed Bedington

As ever, when it comes to government and fiscal matters, they give with one hand and take away with the other.

Technology

Stonegate & CPL launch training app

13-Jul-2015 By James Evison

Stonegate Pub Company is to launch its latest employee training solution, ‘Albert’s App’.

Friday Thought

What changes can we expect from a Tory government?

10-Jul-2015 By Paul Chase

When told about a new government’s programme for change, an old judge once commented: “Change? Change? Aren’t things bad enough already?

Do you like Piña Colada?

07-Jul-2015 By Laurie Macdonald

With national Piña Colada day two days away on Friday July 10 and the weather set hit the high twenties, there has never been a better time to cash in on this classic cocktail.

FLVA updates members on pubs code

06-Jul-2015 By Martin Caffrey

The Federation of Licensed Victuallers Association (FLVA) held a series of member briefings on the forthcoming pubs code last month. Ops director Martin Caffrey provides an update.

CPL buys ABV training as part of expansion

06-Jul-2015 By Emily Sutherland

CPL Training has acquired competitor ABV Training as part of its plan to increase its UK market share.

Training

Beer Academy reports upsurge in operator training

01-Jul-2015 By Mike Berry

Increased consumer interest in beer has led to a 20% increase in bookings from operators training their staff with The Beer Academy.

Should you train your staff in counter-terrorism?

01-Jul-2015 By Emily Sutherland

Pubs can’t stay out of the fight against terrorism according to CPL Training, which has added a course in counter terrorism to its line-up.

Video

How to...make a dry ice cocktail

30-Jun-2015 By Laurie Macdonald

PMA went to Brighton to learn how to safely use dry ice in cocktails. The results were explosive!

Admiral boosts support for new licensees

29-Jun-2015 By Michelle Perrett

Admiral Taverns is launching a new agreement designed specifically to deliver extra support and help for new licensees or those taking their first Admiral pub. 

Pubs urged to pay staff living wage

25-Jun-2015 By Mike Berry

A Devon licensee who is paying her staff the living wage has called on other pubs to help change the trade’s reputation as a low-pay sector.

Pub & Bar Careers website launches

25-Jun-2015 By James Wallin, M&C Allegra

Pubandbarcareers.com, a new website showcasing the range of career opportunities in the sector, has been officially launched.

Supplier News

Zonal strikes gold with training accreditation

11-Jun-2015 By Mike Berry

Zonal Retail Data Systems has been awarded the Gold Standard (GSA) for its training provision by the Learning & Performance Institute (LPI).

Pub trade opens up to young licensees

28-May-2015 By Emily Sutherland

Excitement around craft beer and the opportunity to run their own businesses is bringing an influx of young entrepreneurs into the trade.

Let's make a career in hospitality something to be proud of

21-May-2015 By Mark Baird

Hospitality in the UK is too often seen as an industry that provides millions of jobs but few careers. As an industry, it is in our interests to change that perception, says Mark Baird, head of alcohol in society at Diageo GB.

Advice

Legal Q&A: Appeals against licensing committees

14-May-2015 By Poppleston Allen

This week's legal Q&A includes appeals against decisions of licensing committees and when training records should be considered inadequate.

Training

Nestle Professional Toque d'Or competition crowns winners

22-Apr-2015 By Daniel Woolfson

Westminster Kingsway College’s team of hospitality students were announced as winners of the Nestlé Professional Toque d’Or competition last night, the college’s third win to date.

Training

People 1st call for chef training promotion

21-Apr-2015 By Daniel Woolfson

Skills and workforce development charity People 1st has called on members of the hospitality industry to do their bit to combat falling numbers of new chefs.

Awards

CPL training shortlisted for Employer of the Year award

21-Apr-2015 By Emily Sutherland

CPL training group has been shortlisted for the Employer of the Year at the City of Liverpool Business Awards.

Hospitality industry shamed over gender pay gap

16-Apr-2015 By Sophie Witts

Women working in the hospitality and catering sector were on average paid 18 per cent less than their male co-workers in 2014, according to research from reed.co.uk

Awards

National Pubwatch Awards open for entry

10-Apr-2015 By Helen Gilbert

Pubwatch organisers are being urged to enter the Diageo National Pubwatch Awards, which recognise the best practice work of local schemes to improve the safety and pub experience for everyone.

Pub minimum wage 'offenders' hit back

01-Apr-2015 By Noli Dinkovski

Pub operators on the Government’s latest National Minimum Wage ‘name and shame’ list express anger and concern. Noli Dinkovski reports

Social media training rolled out to Greene King tenants

27-Mar-2015 By Ellie Bothwell

A programme of social media marketing training has been rolled out to support Greene King tenants and lessees.

Comment

The sector offers a career not just a 'bar job'

26-Mar-2015 By Karen Errington

With the Easter holidays coming, it’s getting towards the time when employers within the hospitality industry are looking for staff, especially those in rural locations or in need of help with seasonal highs.

Running a pub

Running a pub: Going multiple

25-Mar-2015 By Glynn Davis

In the third and final part of our series on the challenges of running a pub business, Glynn Davis looks at the problems and benefits of increasing the number of outlets in your estate.

Research highlights skilled chef shortage

23-Mar-2015 By Ruth Williams, M&C Report

New research by VisitEngland has highlighted the lack of skilled chefs in the country and urged young people to consider a culinary career.

SMALL TALK

Jasper Cuppaidge of Camden Town Brewery on crowdfunding and running 'awesome' pubs

20-Mar-2015 By Emma Eversham

Camden Town Brewery launched its Hells Raiser crowdfunding campaign to help finance a new brewery in February and has already over-reached its £1.5m target. Founder Jasper Cuppaidge talks about his reasons for going down the crowdfunding route and why...

CPL Training Group eyes acquisitions following security business disposal

18-Mar-2015 By Ellie Bothwell

CPL Training Group has disposed of its security business CDO Group to Kingdom Security for an undisclosed amount.

Red Nose Day

Comic Relief: CPL offers 'digital selfies' for charity

13-Mar-2015 By James Evison

A creative twist on raising money for Comic Relief has been undertaken by CPL Online, with the firm offering digitally sketched 'selfies' for donations to the charity. 

Sustainability and food waste tips: innovation and working with suppliers is key

12-Mar-2015 By Daniel Woolfson

Hospitality and foodservice Industry figures have shared their experiences and top tips for cracking down on food waste.

Comment

Looking at the future through a soft-focus lens

12-Mar-2015 By Nigel Paine

There are only a few things in life I like more than a glass of red wine or a pint of ale.

Experience

Running a pub: Personal experience of starting out

10-Mar-2015 By The Publican's Morning Advertiser

When John Cavanagh took up a five-year lease at the Hamilton Russell Arms, in Thorpe Thewles, County Durham, four years ago, it had lost much of its trade following a fire.

Recruitment

Running a pub: How pubcos recruit publicans

10-Mar-2015 By The Publican's Morning Advertiser

Matthew Ralphs, recruitment marketing manager, for Enterprise Inns explains how the pubco recruits tenants and lessees into its business.

Legal tips

Running a pub: Five legal tips

10-Mar-2015 By Paul Mildenstein

Paul Mildenstein, chief executive of pub funding specialist Liberis, explains the crucial legal tips when starting out as a publican.

Business advice

Running a pub - part 1: Starting out

10-Mar-2015 By Glynn Davis

The first in a three-part series of looking into the enduring challenge of running a pub. Glynn Davis offers insight, practical advice and best-practice case studies with successful operators at key stages of their pub-operating journeys to give others in...

Comment

CAMRA must take action on sexism

26-Feb-2015 By Robyn Black

Despite spending almost my entire career as a champion of beer and pubs I am not, nor ever have been, a member of the Campaign for Real Ale (CAMRA).

Advice: When did you last review your business plan?

17-Feb-2015 By Paul Pavli

When did you last take time to step away from the ‘day to day’ and review your business plan?

Robinsons launches new subsidised training courses

13-Feb-2015 By Mike Berry

North-west brewer and pub operator Robinsons is launching a series of low-cost training courses for local licensees and people interested in working in the hospitality industry.

Allergen laws: Food businesses concern over staff misinformation

12-Feb-2015 By James Wallin, M&C Report

Operators are fearful of members of staff passing on the wrong allergen information to customers and keeping on top of daily allergen information to communicate to diners in food and beverage outlets.

Viewpoint

Youth unemployment: How can hospitality help?

11-Feb-2015 By Laura-Jane Rawlings

Youth unemployment figures are still too high. But how can the hospitality sector help with the crisis? Laura-Jane Rawlings explains.

My pub: Late Knights Brewery & 5 pubs

05-Feb-2015 By Sheila McWattie

Late Knights Brewery boss Steve Keegan has worked in the trade since he was 14. Sheila McWattie finds out how hard work has led to his continued success.

Speakeasies: Blind pigs might fly

16-Jan-2015 By Jessica Mason

The term speakeasy is being abused. That bar is not illegal. Its selection of whiskies is not bootlegged. It is loosely citing the Prohibition era and it is telling its customers a few tales. But they like it and they’re coming back for more.

Business Booster: Setting up a pub campsite

07-Jan-2015 By Laura Canning

As PMA reported in December, pubs can unlock potential revenue by joining the £2.4bn a year camping market. Outdoor holiday accommodation provider Pitchup.com explains the options.

Acquiring London pubs: Building a presence in the capital

08-Dec-2014 By Glynn Davis

How do pub companies build a presence in the capital? Glynn Davis finds out.

BII launches search for industry’s best licensee

24-Nov-2014 By Ellie Bothwell

The search has begun to find the UK’s best licensee with the launch of the British Institute of Innkeeping’s (BII) Licensee of the Year Award 2015 today.