Staffing

World Cup tips for pubs - FREE download

08-May-2014 By Nigel Huddleston & Adrian Tierney-Jones

Publicans should make the most of the money-spinning opportunity afforded by the World Cup, with fans likely to head to the pub to watch matches. As The Publican's Morning Advertiser discovers, it’s time for pubs to cash in.

The Cider Report 2014

08-May-2014 By Jessica Mason

Some make it in orchards, others in labs, but whatever we consider to be cider, there is one common element for those claiming a stake in it — it has to be premium to be successful.

Haunted pubs: Where there’s a chill there’s a way

28-Apr-2014 By Andrew Don

The UK is estimated to have more than 1,000 haunted pubs, with many of their licensees making capital out of spirits — and not just the liquid variety. Andrew Don reports.

10 tips for staging a festival at your pub

22-Apr-2014 By Poppleston Allen

As the summer season approaches, your mind may be turning to organising a festival at your pub. Admittedly it may not be quite on the scale of Glastonbury, but nonetheless it could be an important way for you to market your business, make use of an under-used...

BII chairman Bernard Brindley dies

21-Apr-2014 By John Harrington

Bernard Brindley, the pub industry stalwart and chairman of the BII (British Institute of Innkeeping), has died, aged 63.

Luxury Spirits Report

15-Apr-2014 By Jessica Mason

It is often said that truly rich people are those whose lives are filled with amazing experiences, not those whose possessions have great monetary value. Those lucky enough to be able to sample such a life of delight visit places that enhance their lives,...

Handling accusations of ‘bullying’ from new staff

11-Apr-2014

Having employed pub staff for a number of years I thought that we had a good handle on individuals sat in front of us being interviewed and working trial shifts, but it’s so easy to make the wrong character call.

Top tips on handling noise enforcement notices

08-Apr-2014 By Poppleston Allen

If you run a pub that provides entertainment and there is noise escaping from your premises you may face enforcement from the local authority’s environmental health noise officer, perhaps in addition to any licensing enforcement by way of review. Licensing...

6 things successful cider brands have in common

02-Apr-2014 By Jessica Mason

With consumers demanding an ever more adventurous choice of ciders, Jessica Mason identifies six trends that successful brands are adopting to survive and thrive

Business rates changes come into effect

02-Apr-2014 By John Harrington

Changes to business rates that could see extra savings for pubs and restaurants have now come into effect.

Top tips on dealing with drunk customers

24-Mar-2014 By Poppleston Allen

Dealing with drunks is a daily hazard for operators of licensed premises. Aside from issues of health and safety, loss of reputation and potential prosecution, your licence is at risk if you sell to drunks. Poppleston Allen provide 10 tips for dealing...

Finalists for BII Licensee of the Year 2014 announced

21-Mar-2014 By James Wallin

The finalists for the British Institue of Innkeeping (BII) Licensee of the Year Award have been unveiled ahead of the 13 May ceremony.

Admiral Taverns appoints new training provider

19-Mar-2014 By James Wallin

Admiral Taverns has chosen CPL to deliver all its personal licence training.

David Hawbrook, abv Training founder, dies aged 52

17-Mar-2014 By Ellie Bothwell

David Hawbrook, the founder and chairman of abv Training, died aged 52 on Friday (14 March).

The benefits of apprenticeships to pubs

12-Mar-2014 By Helen Gilbert

Apprenticeships are fast gaining popularity in the pub trade and there are myriad benefits for licensees taking on apprentices. Helen Gilbert reports

BII launches pilot pub schemes for jobseekers

12-Mar-2014 By Helen Gilbert

The British Institute of Innkeeping (BII) is set to launch two pilot schemes aimed at getting young jobseekers into work.

Top tips for pubs on paying your employees

10-Mar-2014 By David Williams

'How often should I pay my employees?' is a question is that most employers ask at some point. The answer lies in the particular circumstances of the business, as pubs have very distinct requirements. David Williams examines the issue.

10 key issues for pubs in 2014

03-Mar-2014 By Phil Mellows

Phil Mellows picks out 10 key issues that could help determine the fortunes of Britain’s pubs this year, including the proposed statutory code, turmoil at Punch Taverns and the impact of the recent storms on trade.

5 common issues affecting TENs

03-Mar-2014 By Poppleston Allen

Temporary event notices (TENs) are useful tools that allow you to extend hours and have additional activities, which may not be permitted by your premises licence. It is going to be a busy year, particularly in terms of sporting events, so knowing how...

Abv Training rolls out sector e-learning courses

03-Mar-2014 By John Harrington

Abv Training, one of the UK’s leading training companies, has rolled out a range of 28 e-learning courses designed for professionals in the licensed and hospitality trades who do not have the time to attend tutor-led programmes.

Business confidence is returning, say senior executives

24-Feb-2014 By Mark Wingett

Returning businesses confidence and a loosening of the purse strings on investment make for good prospects for 2014 for casual dining and pub firms—but caution remains about the impact of soaring property and energy prices and the costs of labour and...

Brewdog: Off the leash

19-Feb-2014 By John Harrington

BrewDog has grown to be the leading light of the UK’s healthy craft-beer scene and, with new funding and a new brewery, the company is setting its sights even higher. John Harrington spoke to co-founder James Watt

Business rates review 'to look at more frequent revaluations'

14-Feb-2014 By John Harrington

The Government has confirmed that it will look at whether business rates revaluations should occur more frequently and also examine the valuation methods.

Top tips on pub glassware safety

11-Feb-2014 By Poppleston Allen

Reports of glassing incidents inevitably lead the police, council authorities, judges and politicians calling for a nationwide ban on the use of glassware in licensed premises and promote the use of polycarbonate bottles and drinking vessels. These tips...

BII to launch revised Pre-Entry Awareness Training programme

11-Feb-2014 By Helen Gilbert

The BII (British Institute of Innkeeping) is to launch a revised Pre-Entry Awareness Training (PEAT) programme next month after members branded the current content ‘basic’.

5 steps to creating an authentic atmosphere in your pub

31-Jan-2014

One of the keys to retaining existing customers - and attracting new ones - is found in your venue’s atmosphere. Here are a five tips operators can use to create an authentic atmosphere in their pub.

VIDEO: Classic drinks adverts we really miss

30-Jan-2014 By Jessica Mason

Whether you remember them or not, these classic drinks adverts set certain brands in time.

Six tips on taking a pub lease or tenancy

23-Jan-2014 By Poppleston Allen

Licensing law firm Poppleston Allen provides six top tips in relation to taking a lease or tenancy agreement of a pub.

Will pubs pay the price of a minimum wage rise?

22-Jan-2014 By Mike Berry

Could you afford to pay your staff an extra 69p per hour? Doesn’t sound a lot, does it really? The equivalent, say, of shifting a few extra bags of crisps or selling a few extra pints throughout the course of the day.

GP Generator: Burns' Night

17-Jan-2014 By Phil Mellows

With Burns’ Night, on 25 January, following hard on the heels of Christmas and new year, licensees have a perfect opportunity to keep the festive season going. The PMA reveals how to make the most of the celebration.

Top tips on effective pub merchandising

06-Jan-2014

There are many definitions of merchandising but in simple terms it means any practice that contributes to the sale of products to your customers. Our top tips will help up your game in the art of "silent selling".

VIDEO: 10 drinks adverts we loved

20-Dec-2013 By Jessica Mason

From catchy jingles to quotable lines, here's a rundown of a few drinks adverts that captured our attention and imagination over the years.

Are you Britain's friendliest business?

18-Dec-2013 By Lewis Brown

Pubs, restaurants and other UK businesses are being encouraged to enter a competition to be in with the chance of winning the title of ‘Britain’s Friendliest Business’.

Top tips on using bounce-back promotions

09-Dec-2013

January is almost certain to bring a bit of a chill to your finances. However, there is a way to stretch the festive cheer into 2014 – by using 'bounce-back' promotions. Here's our quick guide as to how it might work for your pub.

The PMA's Guide to Bottled Cider

18-Nov-2013 By Nigel Huddleston

With new launch and marketing activity coming from all directions, the growing cider market shows no signs of slowing down. The PMA reports

Christmas drinks that will boost your sales

18-Nov-2013 By Alison Baker

Several summer drinks brands, such as Pimm’s and Aspall Cyder, have given their offer a wintry feel to get in on the festive action. The cocktails opportunity is no different, offering hosts scope for year-round sales. The PMA looks at how licensees can...

BII launches search for Licensee of the Year

11-Nov-2013 By Mike Berry

The search has begun to find the UK’s best licensee with the launch of the BII Licensee of the Year Award.

PICA-Service recruits 13 new panel members

05-Nov-2013 By Ellie Bothwell

The Pubs Independent Conciliation and Arbitration Service (PICAS) has recruited 13 new panel members to sit at hearings, following an extensive selection process that began with a call for volunteers in the Publican’s Morning Advertiser.

Top tips on fireworks safety at your pub

01-Nov-2013 By Poppleston Allen

If you are planning a small fireworks display at your pub to celebrate Bonfire Night, here are a few tips to ensure that the event runs smoothly and, above all, safely.

Top tips on pub smoking shelters

25-Oct-2013 By Poppleston Allen

The smoking ban had a dramatic effect on the pub trade as operators up and down the country were tasked with ensuring that customers could still enjoy a cigarette as well as a pint. Many premises provide designated smoking areas or smoking shelters but...

How to host a quiz night

21-Oct-2013 By Fiona McLelland

Putting on a quiz won’t automatically get the tills ringing, but with a little thought and planning this pub favourite could boost takings significantly on quieter nights of the week.Licensees looking to reinvigorate quiet nights should consider the merits...

How improving the payment process boosts customer satisfaction

17-Oct-2013

Improving the payment process within your hospitality business can have a direct impact on customer satisfaction, according to card processing company Global Payments.

Keeping up with the festive Joneses

09-Oct-2013 By Jessica Mason

They grew up on programmes such as Tiswas and Blue Peter, witnessed moon landings and the Falklands War. For escapism they listened to the Pretenders, Blondie, Pink Floyd, The Police and The Sex Pistols, while the threat of increasing unemployment made...

Access to funding and skills shortages biggest factors affecting small businesses

09-Oct-2013 By Ellie Bothwell

Access to growth capital and skills shortages are the main factors affecting small and medium sized enterprises (SMEs) in the UK, according to research compiled by the association of Chartered Certified Accountants (ACCA) and the Institute of Management...

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