Operations

Waste not: pubs are encouraging consumer sustainability by promoting themselves as places to fill up water bottles

How pubs are helping reduce plastic pollution

By Emily Hawkins

Thousands of pubs are now promoting themselves as points for people to refill their water bottles, as awareness of plastic pollution increases on the agenda of businesses.

Care from pub: the Woolpack at Wainfleet came to the aid of victims of the floods

Pub comes to Lincoln flood victims’ aid

By Nicholas Robinson

Victims of a flood caused by torrential rain in Wainfleet, Lincoln, are being supported by local pub the Woolpack Hotel after many residents were driven out of their homes.

New role: Steven Alton has been at Vianet for nine years

Vianet boss leaves to become BII chief

By Nikkie Thatcher

The British Institute of Innkeeping (BII) has appointed current managing director (MD) of Vianet Steven Alton, as its new chief operating officer, progressing to chief executive officer in due course.

Reputation: is your online reputation right?

Sponsored by Reputation.com

How to manage social media reviews

By The Morning Advertiser

Social media and review sites means a pub’s reputation is under constant scrutiny. Hospitality marketers from the pub and restaurant sector met to discuss how businesses can manage their online reputations and enhance them.

On the up: weekend pub visits have returned to growth

Weekend pub visits rise 2.8%

By Nikkie Thatcher

Brits visiting a pub at the weekend have increased by 2.8% over the 12 months to 30 April 2019, while weekday visits have dropped by 0.2% new data has found.

Down the rabbit hole: Jessica Tomkinson runs the Mad Hatter

A look at the Mad Hatter in Oxford

By Gary Lloyd

You may think you’ve gone mad at this speakeasy-style pub and licensee Jessica Tomkinson may well agree, but let me tell you something, the best people usually have

Identity crisis?: 'If people can go in and have a few pints in a decent bar without feeling as though they should be ordering food, then it’s a pub.'

Opinion

When is a pub not a pub?

By Sophie Atherton

Sophie Atherton wonders if the pub is in the eye of the beholder after a friend has a confusing experience

Gin boom: maximise your sales as the category continues to grow

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Gin sales overtake vodka

By Nikkie Thatcher

Gin sales are overtaking vodka for the first time in the UK and it is flavoured gins that are driving this trend forward – and there are no signs of the category slowing down. The latest issue of The Morning Advertiser, which is out today (10 June), has...

Cashing in: the Women's World Cup presents a great opportunity for pubs, according to the BBPA (image credit: TuiPhotoengineer/gettyimages.co.uk)

Women’s football world cup could boost beer sales by 3m pints

By Nikkie Thatcher

The Women’s World Cup could drive beer sales over the next month (7 June to 7 July) in pubs by three million pints if the Lionesses reach the final of the competition, the British Beer & Pub Association (BBPA) has predicted.

Buyout: CGA acquires CPL Training in full

CGA buys out CPL Training Group

By Nicholas Robinson

Food and drinks insight agency CGA has acquired CPL Training, one of the largest hospitality training providers, in full after buying the online business last year.

Norway! Yes way!: Egil Johansen opened the former Admiral Taverns site 10 years ago

My Pub: the Kenton, Hackney, east London

By Gary Lloyd

When Egil Johansen grew tired of his marketing job in Norway, he took over the Kenton pub in an area of east London that was pretty raw 10 years ago. After an overhaul, the business has won an array of honours

Community spirit: the charity is aiming for 1.5m people to register as potential stem cell and bone marrow donors

Pubs ‘thinking pink’ for stem cell drive

By Emily Hawkins

Pub operators will help a charity recruit stem cell and bone marrow donors this summer, with businesses including Fuller’s, Yummy Pubs and Cirrus Inns set to rally customers.

New attitude: most of the issues that affect pubs could be solved if they were viewed differently according to Karen Errington

Guv'nor

Why is the pub industry so undervalued?

By Karen Errington

Making food pay is a tricky business as the margins are tight and fragile according to Karen Errington, the chef-owner of The Rat Inn in Northumberland

Grand designs: award-winning pubs include a micropub and a former slaughterhouse

CAMRA recognises cool pub conversions

By Emily Hawkins

The winners of CAMRA’s Pub Design Awards have been announced, with pubs recognised for their efforts in converting disused buildings into pubs and protecting historic taverns.

The right stuff: GBPA winners celebrate in 2018

GBPA entries 2019

Deadline extended for GBPA entries

By The Morning Advertiser

Entering the Great British Pub Awards is the first step to winning – and there’s plenty to enjoy if your premises can make it to the prestigious awards day in September.

One year on: Penalties from GDPR breaches are larger but only applied in significant cases

GDPR has been seen as evolution

By Poppleston Allen

One year on from the implementation of the General Data Protection Regulation (GDPR) and no doubt you remember the seemingly endless number of emails filling up inboxes last year.

Time to think: the key to handling a crisis is to not panic

MA500

Death and drugs: how to manage a PR nightmare

By Nicholas Robinson

A crisis can lead very quickly to bad publicity and could easily break a business if not handled in the right way, according to two public relations bosses.

Force for good: CAMRA wants its new campaign to unite businesses to promote pubs for summer

CAMRA wants a ‘summer of pub’

By Emily Hawkins

The Campaign for Real Ale (CAMRA) has written to pubs across the country to participate in its ‘summer of the pub’ campaign.

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