Operations

Something for everyone: the new event will be covering a plethora of drink-related topics

New drinks event offers right solution

By MA editorial

Drink is a vital mix of the on-trade market, but are you making the most of the opportunity the fast-changing market is offering?

Let's dance: The Foundry's Mark Joseph explains that establishing a good reputation through sport has driven customers to other events at the pub such as discos

Sponsored by Sky Sports

Meet the GBPA best for sport finalists: The Foundry, Aberdeen, Scotland

By MA Editorial

Making its debut as a finalist in the ‘best for sport’ category at the 2019 Great British Pub Awards – and the category’s only representative from north of the border – why is sport is so important to The Foundry in Aberdeen?

Campaign win: brothers Patrick and Joseph Ryan are delighted the proposed building of flats was turned down

Victory for pub’s campaign against flats

By Emily Hawkins

A south London pub has won its fight against a proposal for flats to be built above the venue, a move that operators said would have destroyed their business.

Squeaky clean: Clean kit will always provide a warm welcome to potential guests

Clean up your act

By Andrew Don

The internet of things (IoT) will soon be ubiquitous – warewashers included. Here we take a look at warewashers and associated features

Appy to help: encouraging customers to use apps on their phone can make your business run more efficiently

A byte of the action

By Phil Mellows

Customers are more than used to using modern technology and are now demanding premises like yours can deliver on such requests – so don’t get left behind.

Six of the best: finalists in the Best for Sport category at the 2019 Great British Pub Awards explain why sport is so important to their businesses

Sponsored by Sky Sports

How can showing sport boost your business?

By MA Editorial

We spoke to the six finalists in the ‘best for sport’ category at the 2019 Great British Pub Awards to find out how sport gives their business that winning feeling.

Flight of fancy: The Pheasant has enjoyed a superb reinvigoration since being closed for nine years

In association with Long Live the Local

My Pub: the Pheasant at Neenton, Shropshire

By Gary Lloyd

When the only pub in Neenton closed back in 2006, there was very little left in the village but after a community benefit society took over, the pub has become a destination venue and something for locals to love too. Leading from the front at the Pheasant...

A little sweetener: consumers are drinking more coffee out of home

Drinking spend is up, but eating down

By Nicholas Robinson

Brits plan to spend more money on drinking out over the coming months, Deloitte’s Leisure Consumer Report for the third quarter of 2019 has claimed.

Rare opportunity: trust seeks live-in island pub managers

Island pub with 28 locals seeks managers

By Nicholas Robinson

The owner of a pub that serves just 28 locals on a remote island, 12 miles off the coast of north Devon, is seeking a couple to work and live at the venue.

We are the champions: Manchester City won the league last season (image: Getty)

What's new in the 2019/20 Premier League season?

By Stuart Stone

The use of head-to-head records to separate teams level on points, and the Premier League’s first Cuban player – Norwich’s Onel Hernandez – aren’t the only top-flight debuts to look out for in the new Premier League season

Forces joined: the tie-up between Fourth and HotSchedules is believed to be the biggest of its kind

Fourth merges with US HotSchedules

By Nicholas Robinson

Hospitality tech firm Fourth, a company that provides outlets with workforce management and cost-control software, has merged with a US partner to become what is claimed to be the world’s largest provider of end-to-end hospitality management systems....

Fight the good fight: The on-trade has long suffered from government taxes that seem to avoid hitting supermarkets - but a campaign group bids to help

How pubs can fight back against taxation

By Nikkie Thatcher

Pubs are still facing strong headwinds of financial pressures from all angles but campaign group Long Live the Local are fighting the battle to put the on-trade back on a level playing field.

Perfect base: pubs have been heralded as an ideal place from which holidaymakers can explore Britain

Pub sales to take off amid staycation boom

By Stuart Stone

The increasing number of British holidaymakers staying at home rather than jet-setting overseas can boost pub accommodation sales this summer.

Tell me why: TripAdvisor users have given a plethora of reasons they visit the review site

TripAdvisor still important to consumers

By Nikkie Thatcher

Like it or loathe it, almost three quarters (70%) of consumers say they use TripAdvisor because of its descriptive and helpful reviews, a new global study has found.

Destination pub: The Swan is set in a beautiful part of the country and has won plenty of tourism awards

My Pub: the Swan, Bampton, Devon

By Gary Lloyd

Located on the boundary of Exmoor National Park, the Swan has been gliding very smoothly under the stewardship of licensee Paul Berry and his wife Donna

Interactive strategy: whether you do so with a game of darts or computer games, keep ’em entertained

Ready player one: how have pub games evolved?

By Gary Lloyd

In the past, a drink and a game of dominoes was all a pub had to do to keep a regular’s custom. Now the bar is set much higher and the expected experience is key.

Close-knit village: The Hail Weston Community Pub Society refused to allow the last pub disappear and now owns it

My Pub: the Royal Oak, Hail Weston, Cambridgeshire

By Gary Lloyd

The Royal Oak has become a standard bearer of pubs but it was almost a pub that never meant to be. Tony Baker, one of The Hail Weston Pub Company directors, reveals all about the fight the community took on.

Celeb involvement: chef Josh Eggleton is one star encouraging pubgoers to think pink at the bar

700 pubs back stem cell donation drive

By Emily Hawkins

The drinks industry has put its support behind a campaign to encourage pubgoers to register as stem cell and bone marrow donors.

Outside edge: Cricket legend Mike Gatting (left) with Garth Warren of the Pavilion End

Standing the test of time

By Stuart Stone

Although the shadow of St Paul’s Cathedral might not seem the most natural spot for a cricket-themed sport pub, the Pavilion End’s general manager Garth Warren runs a big hitter in the big city

Job satisfaction: gaining skills and knowledge as they go provides employees with greater confidence

Board the money train: hiring pub apprentices

By Emily Hawkins

Many employers are unaware that paying the apprenticeship levy gives them the right to use those payments to take on apprentices and improve their business.

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