Operations

Pubwatch: How to watch out for trouble

Pubwatch: How to watch out for trouble

By Adam Pescod

It’s a busy Saturday afternoon and the atmosphere in your pub is electric. Two local football teams have just played out a highly-charged match on your big screen, and your bipartisan customers are all in lively, but friendly, voice.

Make sure your CCTV is legally registered

Make sure your CCTV is legally registered

By Michael Kheng

I am pleased to say the ridiculous review Lincolnshire Police applied for against one of my bars was recently thrown out by East Lindsey District Council in Lincolnshire. The review centred around CCTV.

The Big Interview: Mark Hunter

The Big Interview: Mark Hunter

By Phil Mellows

Mark Hunter is keeping a positive eye on the road ahead for beer and pubs — with no encouragement from Johnny Rotten. Phil Mellows meets the new British Beer and Pub Association (BBPA) chairman.

Be in it to win it in 2012 by working smarter

Be in it to win it in 2012 by working smarter

By Gerry Price

Tim Martin has been on BBC Radio Four, with his droll manner and demands for VAT and duty reductions. Ralph Findlay’s Personal View was published in The Telegraph’s business pages, saying that the pubcos have done ever such a lot and can now make codes...

'Double your money': Pub Mentors, The Great Lyde, Yeovil

'Double your money': Pub Mentors, The Great Lyde, Yeovil

On a return visit to this Somerset pub, trade consultant Ali Carter finds that manager Ben Scott has been busy putting into practice many of her suggestions, has already doubled turnover and is well on his way to taking on the tenancy of the Palmers outlet.

The Big Interview: Kevin Charity

The Big Interview: Kevin Charity

By Phil Mellows

Five years ago Boston-based multiple operator Kevin Charity swapped all his pubs for hotels. Phil Mellows discovers a new breed of Bulldog.

Looking forward to the green shoots of spring

Looking forward to the green shoots of spring

By Steve Haslam

First of all, happy new year to everybody and hopefully it was a great Christmas for you. But we know what follows now — back to the reality of the January blues.

Business Profile: The Bull, Great Totham, Essex

Business Profile: The Bull, Great Totham, Essex

By Matt Moggridge

David Milne, owner of the Bull at Great Totham, near Maldon, Essex, talks Champagne dinners, learning from pricing mistakes and spirit pourers with Matt Moggridge.

Getting that range just right

Getting that range just right

By Noli Dinkovski

If you haven’t already done so, I suggest taking a look at Accolade Wine’s new website dedicated to helping the trade grow sales. Even with my suspicious approach to anything new, it didn’t take me long to realise that winningwithwine.com has some pretty...

On track for the Games?

On track for the Games?

With the world set to descend on London for the 2012 Olympics, the Publican’s Morning Advertiser team ventured into Stratford, in the East End, to find out how publicans are preparing for a sporting spectacle in their own backyard.

The Big Interview: Tim Bacon

The Big Interview: Tim Bacon

By Phil Mellows

After 25 years running bars and restaurants Tim Bacon, the founder and managing director of Living Ventures, has suddenly discovered pubs. And, as Phil Mellows discovers, there’s none so zealous as the converted.

2012: The race is on - Planning for the Olympics

2012: The race is on - Planning for the Olympics

By Sonya Hook

Did you know that more than two-thirds of Brits not attending this year’s Olympic Games hope to watch the action in a pub? That, at least, is according to research conducted by pub operator Orchid Group.

Festive trading brings positive results

Festive trading brings positive results

Pub operators saw positive trade over the festive period, hailing the two long weekends and Christmas falling on a Sunday as an excuse for more people to go out.

Tetley refreshes ITV sponsorship

Tetley refreshes ITV sponsorship

By Noli Dinkovski

Tetley’s has refreshed its programme sponsorship of ITV4 to support the brand’s recent makeover in a £5m campaign.

Opening party: Best pub launches of 2011

Opening party: Best pub launches of 2011

By Phil Mellows

According to the latest figures from CGA Strategy, for every two pubs that close down, one opens. So as 2011 draws to a close, let’s accentuate the positives. Phil Mellows picks out some of the most successful new openings of the year

Bar staff rely on door staff for ID checks

Bar staff rely on door staff for ID checks

By Gurjit Degun

Bar staff are still relying on door staff to make sure that they are not serving underage customers – that’s according to new research from test purchasing company Serve Legal.

The Big Interview: Jim Fallon

The Big Interview: Jim Fallon

By Phil Mellows

He was the banker who funded Enterprise Inns as it grew to be the biggest pub company in the country. He advised on, backed and brokered countless deals during the industry’s M&A heyday.

Pub Mentors: Elephant trumpets its successes

Pub Mentors: Elephant trumpets its successes

Consultant Alastair Scott had plenty of ideas to help Ben Bartrip and Sarah Eskins, licensees at the Elephant in Bristol, improve performance when he last popped in, and he is pleasantly surprised by what he finds on his return visit.

Healthy balance: Catering for health-conscious customers

Healthy balance: Catering for health-conscious customers

By Lesley Foottit

The usual period of over-indulgence during the festive season, coupled with a rising consumer interest in healthier eating, means many of your customers may be looking out for lighter options in January and beyond.

BII sets up scheme to accredit brokers

BII sets up scheme to accredit brokers

By Adam Pescod & Gurjit Degun

The BII (British Institute of Innkeeping) is working with Punch Taverns to improve access to finance for licensees wishing to purchase the freehold of their pub, or to buy another pub on the open market.

The Big Interview: Tim Bird

The Big Interview: Tim Bird

By Phil Mellows

Finally free of the corporate shackles and running his own pubs, Tim Bird, one of the pub industry’s foremost operations people, has been marshalling the skills and experience accumulated over decades to tackle one of the trade’s knottiest problems. Dog...

Pub Mentors: Top marks for College girls

Pub Mentors: Top marks for College girls

Jay Smith is upbeat by what he found on a return visit to see Jo Arevalo and Marilyn Herdman at the College Arms in Lower Quinton, Stratford-upon-Avon.

Pubs to be consulted on gaming machine review

Pubs to be consulted on gaming machine review

By Adam Pescod

Pub and bar operators will get a chance to have their say on a government review of stake and prize limits for gaming machines during a public consultation next year.

Pub Mentors: Turning the Lyde tide

Pub Mentors: Turning the Lyde tide

Ali Carter had lots of ideas when she last met up with Ben Scott, manager of the Great Lyde, in Yeovil, Somerset, to assess his pub operation and advise him on improving profitability. She is pleasantly surprised by what she finds on a return visit.

Pub Profile: Drapers Arms, Islington

Pub Profile: Drapers Arms, Islington

By Sheila McWattie

Nick Gibson, licensee of the Drapers Arms in Islington, north London, shares insights on his £1m-turnover business with Sheila McWattie.

The Big Interview: Andrew Cowan

The Big Interview: Andrew Cowan

By Phil Mellows

Pint of Guinness in hand, Andrew Cowan, the new country director for Diageo GB, wants to get more people to join him in the pub. Phil Mellows asks him how he’s going to do it.

Robertson to leave BII

Robertson to leave BII

By Michelle Perrett

British Institute of Innkeeping (BII) chief executive Neil Robertson is to leave the organisation after three years to take up the role as director of training at apprenticeship providers, Babcock International.

Gerry Price, licensee of the Inn@ West End, Woking, Surrey

Working out a plan to keep the punters happy

By Gerry Price

Giving customers what they want at a price they are willing to pay is crucial to any business, not least pubs. However, being the guv’nor means that you are going to spend a huge amount of your time doing the ‘giving’ so there needs to be some sort of...

Royal appointment: A Michelin tour

Royal appointment: A Michelin tour

By Jo Bruce

The Michelin-starred Royal Oak in Paley Street, Berkshire, played host to PubChef’s latest study tour. Jo Bruce reports on an event that focused on innovative lamb cuts, gourmet wraps and a Michelin-starred menu

Avoiding those banana skins: Running the perfect pub

Avoiding those banana skins: Running the perfect pub

By Lesley Foottit

When it comes to running busy bars and kitchens, there are pitfalls aplenty for hard-pressed licensees. Industry experts talk to Lesley Foottit about what can and does go wrong, and how to put it right or even avoid it in the first place.

Ladies who lunch

Ladies who lunch

By Jo Bruce and Lesley Foottit

PubChef’s monthly diary on the world of pub food, by Jo Bruce and Lesley Foottit.

Applaud the trade for progress on racism

Applaud the trade for progress on racism

By Dave Daly

The Anton Ferdinand and John Terry case (in which Chelsea captain Terry has been accused of making a racist comment to the QPR centre-half) has got me thinking about this issue in the licensing trade.

The Big Interview: John Longden

The Big Interview: John Longden

Ten years ago John Longden launched Pub is the Hub, the scheme that’s helped hundreds of rural pubs deliver services to their villages. It’s the social impact that drives him, he tells Phil Mellows, not to mention the fear of the executioner’s axe.

Follow us

Property of the week

Pub Trade Guides

View more

Webinars

The Lock In Pub Podcast