Operations

TripAdvisor

Scathing response to 'impossible' TripAdvisor review gives licensee the last laugh

09-May-2016 By Oli Gross

A scathing response to an ‘impossible’ customer on TripAdvisor should give pubs encouragement that difficult reviewers don't always need to have the last laugh, according to the licensee.

Newspaper roundup

Pubs in the Papers – Enterprise's Townsend ‘no idea’ on MRO numbers, Vardy Bombs and arm wrestling saving pubs

09-May-2016 By James Evison

This week's pubs in the papers round-up includes The Times's interview with Enterprise's Townsend, arm wrestling the 'saviour of pubs' and Leicester City's Premier League victory party.

Top tips for cutting energy bills in your pub

06-May-2016 By Emily Sutherland

Energy costs are a growing concern for pub operators. According to Punch chief executive Duncan Garrood, one of the questions the pubco is most regularly asked is how tenants can cut their energy costs and the British Beer and Pub Association (BBPA) says...

Nine things you’ll learn at Future Trends: Beer and Cider

06-May-2016 By Nicholas Robinson

Beer and cider experts will come together next month to determine what customers are likely to drink in pubs in the future, at the first Future Trends: Beer and Cider event in London.

Awards

North Yorkshire licensee gets Great British Pub Award tattoos

06-May-2016 By Nicole Sutton

A North Yorkshire licensee was so pleased about being a regional winner of the Great British Pub Awards, he got them tattooed on him.

JDW

Leicester City's "Captain Morgan" buys Jagerbombs for entire Wetherspoons

05-May-2016 By Oli Gross

Leicester City captain Wes Morgan celebrated winning the Premier League in style – by buying an entire JD Wetherspoon pub a round of Jagerbombs.

Summer of Sport

Feeding the fans

05-May-2016 By Nicholas Robinson

You may have a quality food offer that you are rightly proud of, but when the fans are packing your pub — and if you’ve got your offer right, they most certainly will do this summer — you’re going to need fare of a different kind, and finger food is just...

Summer of Sport

Some of the top drinks to stock this summer

05-May-2016 By Nicholas Robinson

Beer is likely to be the drink of choice for many customers watching big sporting matches in pubs this summer, but offering something different may give your margins a boost. Nicholas Robinson has put together some key drinks for pubs to consider offering...

Summer of Sport

How to run a sports bar: learning from the leaders

05-May-2016 By Michelle Perrett

Getting your food and drink offer right during this summer’s big sporting events could mean bumper profits. Michelle Perrett talks to some top sports bar operators to discover more

Summer of Sport

8 top tips on AV setup for sports pubs

04-May-2016 By Oli Gross

For sports fans the quality of the in-pub viewing experience is vital, so what’s the best way to set up your audio visual (AV) equipment for big events? The PMA gives you eight top tips.

Summer of Sport

My Pub: Creating an award-winning sports offer

04-May-2016 By Oli Gross

Philip Cutter, licensee of freehouse the Gardeners Arms, better known to its regulars as the Murderers, tells the Publican’s Morning Advertiser about the pub’s award-winning sports offer.

Summer of Sport

The pundit's view: Rio Ferdinand talks pubs, England and Euro 2016

04-May-2016 By Oli Gross

Licensees will be hoping for strong performances from the home nations to boost sales during Euro 2016. Oli Gross caught up with footballing legend Rio Ferdinand to discuss England’s prospects for the tournament.

Crime

Charges dropped: Pub taken to court for failing to fill pint glass

04-May-2016 By Nicole Sutton

A North Yorkshire licensee was “flabbergasted” to be taken to court for allegedly failing to fill a Trading Standards officer's pint glass.

Licensees

Kent pub celebrates 500th birthday

04-May-2016 By Nikkie Sutton

A Kent pub has recreated a vintage photo to mark its 500th birthday over the Bank Holiday weekend.

Summer of Sport

Becoming the fans' venue of choice this summer

04-May-2016 By Michelle Perrett

Whatever type of sport you are planning to show at your pub, making sure you are prepared — like our sportsmen and women — is essential. Whether you need to get the internal layout right, make use of that neglected function room, or focus on keeping customers...

Summer of Sport

Staff-time pep talk: 5 top tips on building a winning team

04-May-2016 By Emily Sutherland

Big crowds and a busy bar can put extra pressure on staff, so they need to be prepared for the challenges ahead. Here are five top tips on building a winning team

Summer of Sport

Poll: Pubs expecting bumper sales from 2016 sporting summer

03-May-2016 By Mike Berry

Pubs are looking forward to a bumper few months with the vast majority expecting a big sales boost from the Euro 2016 tournament, exclusive research has found.

World-famous Leicester pub thrives following Premier League triumph

03-May-2016 By Nicole Sutton

The Local Hero Pub near to Leicester City's home ground - and the focus of worldwide media attention over the weekend - has been celebrating the team's Premier League win during the Bank Holiday.

Summer of Sport

Comment: The sporting calendars have aligned

03-May-2016 By Mike Berry

Summer 2016 promises to be a huge one for pubs when it comes to sporting action. Alongside the excitement of Euro 2016 and the Rio Olympics, there is wealth of top-quality action that pubs can use to drive footfall and increase profits.

Beer

Carling to be official beer partner of the Premier League

03-May-2016 By Mike Berry

Carling is to become the official beer partner of the Premier League.

Charity

Licensee raises £3.5k for charity with 250 mile Asian bike trip

03-May-2016 By James Evison

Licensee Dave Mountford has cycled across Vietnam and Cambodia for charity, and got beer made in tribute to the ride placed in Westminster's Strangers Bar.

Hoax council caller orders pub to cover St George's flag or face legal action

29-Apr-2016 By Oli Gross

A licensee was left outraged when a supposed caller from the local council ordered her to cover a giant painted St George’s cross on the front of her pub, but the call appears to have been a hoax.

Carlsberg offers free app to drive sales for Euro 2016

29-Apr-2016 By Oli Gross

Carlsberg has offered all free-trade publicans the opportunity to receive a free three-month trial of its app service which aims to drive sales during Euro 2016.

Careers

Bermondsey Pub Company helps budding young entrepreneurs

29-Apr-2016 By Mike Berry

Scores of budding young entrepreneurs have been learning how rewarding a career in hospitality can be — direct from local licensees.

Pubs asked to turn down the music for deaf customers

28-Apr-2016 By Mike Berry

Pubs have been urged to turn the music down and the lights up to help create a better experience for the 10 million deaf and hard of hearing in the UK.

Community champions: licensees win £20k for 'heartwarming' pub

28-Apr-2016 By Daniel Woolfson

Roaring fires, hearty food, thriving trade…what exactly is it that makes a pub ‘heartwarming’? The PMA meets the licensees who have just won £20,000 for their dedication to the local community

PMA events

Great British Pub Awards 2016 - it's your VERY last chance to enter!

28-Apr-2016 By PMA

It's your last chance to enter the Great British Pub Awards! We have extended entries until today to ensure that all of you that have begun the online process can finish off your forms.

PMA events

The hunt is on for the Great British Pub

28-Apr-2016 By PMA

The hunt is now on for the UK’s best pubs and this year we’re making it even simpler for bars across the UK to enter the competition.

Great British Pub Awards

The time is now to celebrate the British pub

28-Apr-2016 By Ed Bedington

Help us to celebrate the great British pub at this year's Great British Pub Awards.

Social media

Licensee urges pubs to follow his lead after "Tinder date rescue sign" goes viral

28-Apr-2016 By Oli Gross

A licensee has urged pubs to follow his lead after his sign offering to help customers on nightmare Tinder dates went viral.

PMA Sport

Full-time Fletch... on video technology in football

27-Apr-2016 By Darren Fletcher

Darren Fletcher, BT Sport commentator and host of Fletch & Sav, gives his take on the use of video technology in the game and the battles at both ends of the table.

People

Hot Shots: Profiles of two pub trade rising stars

27-Apr-2016 By Mike Berry

Hot Shots is the Publican’s Morning Advertiser’s new campaign to recognise young and upcoming individuals working in the trade; from those running pubs to business ops specialists. Here we profile two of the individuals nominated as rising stars.

Beer

CAMRA revitalisation: Licensees urged to have their say as deadline nears

27-Apr-2016 By Oli Gross

The Campaign for Real Ale’s first consultation to help shape its future is coming to an end, and licensees have been urged to join the 20,000 members and non-members who have already made their feelings known.

BrewDog falls £6m short of crowdfunding target

22-Apr-2016 By Emily Sutherland

Self-styled punk brewer BrewDog has raised £19 million through the latest round of its crowdfunding scheme Equity for Punks, falling short of its £25m target.

St Austell to reward staff with pay bands after training drives record satisfaction

22-Apr-2016 By Oli Gross

St Austell had a storming year, with profits and customer satisfaction from its pubs hitting new heights. Learning and development manager Richard Parkes claims it is the company’s focus on training that has driven its recent achievements. Oli Gross reports

Marketing

Tinder date gone wrong? Pub offers to help women in uncomfortable situations

22-Apr-2016 By Oli Gross

A pub has offered a way out of awkward Tinder dates for women who feel uncomfortable on a night out.

Viral banned list which featured 'flat cap coke fiend' inspires a book

21-Apr-2016 By Emily Sutherland

A former live music pub’s list of barred customers has inspired a book after going viral on social media.

Mintel research

More than half of Brits went to pub in January

21-Apr-2016 By Chris Wisson

The Publican’s Morning Advertiser has partnered with market analysts Mintel to provide insight from its new leisure tracker, which covers consumers’ pub visiting habits. Senior analyst Chris Wisson examines the latest findings.

Event

PMA launches new people and training event - Pub Skills Summit

21-Apr-2016 By Mike Berry

The Publican’s Morning Advertiser (PMA) is launching an exciting new event as part of its focus on pub sector training and careers.

Peach pubs

Staff competing on sales in analytics system boost pubco's trade by 24%

20-Apr-2016 By Oli Gross

A business analytics system which encourages staff to compete on product sales has led to a 24% increase in a pubco’s trade.

Good weather and early Easter leads to boom in March leisure spending

19-Apr-2016 By Emily Sutherland

This year’s early Easter holiday has led to a boom in consumer spending throughout March according to the latest Greene King Leisure Tracker.

In association with Sky

Summer of Sport

19-Apr-2016 By PMA

This summer is going to be one of the great sporting seasons in recent years. The PMA takes a look at how pubs can maximise the opportunity.

BBC's The One Show calls for pubs to appear on upcoming show

19-Apr-2016 By Emily Sutherland

BBC’s The One Show is on the hunt for licensees and community groups who are fighting to save their local pub to appear on an upcoming programme.

CAMRA

Pictures: Winners of Pub Design Awards

18-Apr-2016 By Oli Gross

The Dun Cow in Sunderland scooped two awards in the National Pub Design Awards 2015.

Beer

Meantime launches first new small-batch beers series

18-Apr-2016 By Nicholas Robinson

SABMiller-owned Meantime Brewing Company is set to reveal the first small-batch beers from its new pilot brewery and will develop its future ranges based on how quickly the new brews sell out.

TV Sport

11 must-show games for pubs during the Premier League run-in

15-Apr-2016 By Mike Berry

This season’s Premier League season has been one of the most unpredictable ever and is building toward an exciting finale. Here are the must-show games for pubs.

Students graduate Diageo hospitality course aimed at tackling youth unemployment

15-Apr-2016 By Daniel Woolfson

A group of young Londoners who undertook a six-week hospitality and bartending training course celebrated their graduation at Diageo's Global HQ last night (14 April).

PMA Sport

Full-time Fletch... on the players of the year

15-Apr-2016 By Darren Fletcher

Darren Fletcher, BT Sport commentator and host of Fletch & Sav, runs the rule over the leading contenders for Premier League footballer of the year — as well as who has been this season’s biggest flop.