QWe have been told that we have to provide free drinking water in this restaurant. We have bottled water on our wine list. Where does this idea come...
Pubs should check they have adequate insurance before running firework displays.Because of the increasing tendency among the UK public to take legal...
Personal Presentation uses acting techniques as a way of improving the communication skills of business people. Phil Mellows took the courseWell, I'm...
Licensees and pub operators have reached a crucial stage in their campaign for improved training.The industry has been given the green light to press...
For the unwary publican there is a wide range of drains on the purse that have a habit of turning into a nasty surprise. By Andrew TurzynskiThere are...
Waverley's latest wine research shows that pubs could still be doing more to boost sales. Ben McFarland reports.Wine in pubs may have come out of the...
Leading health experts are demanding that all beers, spirits and wines carry health warnings in a bid to cut cases of cirrhosis of the liver. Medical...
As style bars continue to influence design, back-bars are playing an ever-increasing role in attracting customers. Phil Mellows reports.A successful...
Sky's bid to bring live industry news to pubs has collapsed. It has axed The Measure - its live breakfast show on the Pub Channel - meaning more than...
In the first of a series of articles, we follow the experiences of a student taking a four-year hospitality degree at Thames Valley UniversityIf you...
Licensees and pub operators are being urged to get behind a campaign to create a powerful voice to push for better training.The government is in the...
The majority of licensees would say one of their biggest problems is finding and maintaining reliable staff. John Porter offers advice on recruiting...
Standing behind the bar all day is hard on your feet - but Dr Paula Franklin, BUPA's assistant medical director, suggests some ways to keep a spring...
Mill House Inns has launched a unique equity sharing scheme. Phil Mellows meets Gordon and Janine Marshall who have taken up the offerTake a look at...
Carbon dioxide (CO2) leaks from dispense gas cylinders in the cellar continue to pose a health and safety threat to licensees and their staff. In the...
A proposed new bill will extend leave for new parentsby David Clifton, one of thePublican.com's legal experts from London solicitors Joelson WilsonAt...
Insomnia is an extremely common condition, but fortunately it is also one that is relatively easy to remedy. Dr Paula Franklin offers some tips that...
Training initiatives developed by the pub trade to improve the standard of doorstaff are now working alongside government legislation to regulate the...
At last, barstaff need no longer be judged purely on the size of their chest.The new Barperson's National Certificate (BNC), launched by the British...
Rates are a fact of life, but there are steps you can take to ensure you aren't paying over the odds, writes David Germaney, national head of rating...
For licensees who don't know their Butts from their Noggins, John Porter offers a guide to ensuring your customers are always served drinks in legal...
Touch-screen tills, hand-held order pads and portable card swipes are among the innovations that are transforming the level of service pubs can offer...