'Outrageous' doorstaff blasted by PASS chief
26-Nov-2009 By Matt Eley Matt
Doorstaff have been slammed for humiliating young adults and potentially harming pub businesses by the chairman of the Proof of Age Standards Scheme...
Mark Daniels: Who thought white was a good idea?
25-Nov-2009
Yesterday, I received the latest Point of Sale kit from Kronenbourg, including some new glasses, some beer mats for the table, some bar runners, a...
Health & safety: Don't contaminate Christmas
24-Nov-2009
The festive wining and dining season is fast approaching and one vital ingredient is paramount … food safety. More than 20 per cent of food...
Health & safety is everyone's business
23-Nov-2009
However, many items, even some of the glaringly obvious, are all too often overlooked, with the ultimate cost to the business far outweighing the...
18-Nov-2009 By John Harrington
A national roll-out of local pubwatch-style groups for doorstaff, to share information on troublemakers and promote best practice, is being planned....
Health & Safety: The burning question
11-Nov-2009
Unfortunately the risk of losing lives, property, reputation and business is not enough to motivate all premises to obtain a fire risk assessment and...
11-Nov-2009 By John Harrington
The BII has rejected BBPA's claims that the content of pubco codes are not examined when they get a stamp for clarity from the BII.
10-Nov-2009 By MA Reporter
BII is the professional body for the licensed retail sector and we reflect the views of around 14,000 members.
Mark Daniels: Fireworks Phobias
06-Nov-2009
Like many publicans, we play host to a variety of events throughout the year and I approach each with a sprinkling of trepidation and an unhealthy...
04-Nov-2009 By Nectar Business
There is now a new way to collect Nectar points even more quickly so you can reward your business faster with the launch of 'collect points online' at nectar-business.com.'
04-Nov-2009 By Ewan Turney
The BII managed to secure a £30,000 rebate cheque for a tenant after investigating a code of practice breach by a pubco. BII chief executive Neil...
It's British Sausage Week!
02-Nov-2009 By Claire Dodd Claire
There's probably not a licensee in the land, except the odd vegetarian, who isn't fond of a good old banger. After all, sausages are simple fare....
Pubs offering more diverse facilties than ever
02-Nov-2009
Pubs have been branching out into more service areas than ever before over the past 12 months to attract new customers, according to a new report...
Teen passes pub test with flying colours
29-Oct-2009 By Matt Eley Matt
A career minded teenager is believed to be the youngest person to ever achieve the BIIAB Level 2 Introduction to Licensed Retail Operations (ILRO.)...
'Rates relief for small businesses'
28-Oct-2009
Businesses in Wales should receive some relief from rates next year after the assembly government announced a decrease in the amount some will pay....
27-Oct-2009 By Peter Coulson
It has become something of a cliché to say that drinking is the new smoking, says Peter Coulson.
Remember, remember... to have a safe fireworks or bonfire night in November
26-Oct-2009
These two traditional events, hot on the heels of one another, should be fun-filled with everyone taking part enjoying two nights of themed...
Health & safety: Covering all your bases
26-Oct-2009
Reduce risk. This has, for many years, been the mantra for everyone involved in the hospitality industry. And in these uncertain times it should be...
Chris Maclean: For all the sabre-rattling, will people stand fast when their businesses are at stake?
26-Oct-2009 By Chris Maclean
Thirty years ago, when I was at university, I wrote the dullest paper ever. It was called "Obstacles to trade union development in the hotel and...
BII NITAs are open for entries
26-Oct-2009
The BII NITA training and development awards 2009 has opened to find the best training providers in the licensed sector. There are eight awards up...
26-Oct-2009 By Ewan Turney
BII boss Neil Robertson believes that life will be much better for new and existing pub tenants as a result of the new code of practice for pubcos....
Mark Daniels: It's time for the cheap shots to end
23-Oct-2009
Have you ever noticed how hard it is to get a customer to praise you? It's the same in all walks of life and all industries. Customers are quick to...
22-Oct-2009 By Ewan Turney
Now is the time to draw a line under the pubco-tenant divide and work together to improve the trade, says Marston's Alastair Darby.
20-Oct-2009 By Peter Coulson
Online applications raise their own questions, such as what if councils don't notify people, says Peter Coulson.
20-Oct-2009 By Peter Coulson
Attitudes amongst councils to pubs vary like the wind, says Peter Coulson.
16-Oct-2009 By Ewan Turney
The BII is not sitting on the fence despite being the only group in support of both industry agreements. The BII has signed up to the British Beer...
Hamish Champ: Retiring at 65 assumes I can afford to stop working
12-Oct-2009 By Hamish Champ
I remember when people talked about buying a pub when they retired. It was coppers mainly. And ex-military types. Things have changed rather. And...
J Mark Dodds: Planning for the party season
09-Oct-2009
What's happening this week? Planning, that's what. And fixing - fixing all the things that broke down in the last year; getting ready for winter...
Mark Daniels: Send Us Victorious (up the garden path...)
07-Oct-2009
It can hardly have gone unnoticed this week that on Saturday there will be one of those football game things, and that it'll be between England and...
06-Oct-2009 By Peter Coulson
News that the pub trade might soon be getting a two thirds of a pint measure may cause a further degree of confusion, says Peter Coulson.
06-Oct-2009 By Peter Coulson
Scams against licensees never really go away, or alter that much but can be avoided, says Peter Coulson.
06-Oct-2009 By Ewan Turney
Pub tenants and lessees can get rent review advice at the BII Rent Review Roadshow in Newcastle.
05-Oct-2009 By Ewan Turney
Training for bar staff needs to be ramped up if the job is ever to be seen as a professional career choice, says UK champ Chris Milner.
Mark Daniels: Do you know what people are saying about your pub on Internet review sites?
05-Oct-2009
The Internet. These days, it's a way of life. Indeed, my children don't actually believe they'd be able to breath without the Internet. That said,...
05-Oct-2009 By Neil Robertson
Eight months after taking the helm of the BII, the chief executive sets out his vision for the future. In its introductory article back in January,...
05-Oct-2009 By Ewan Turney
Controversial pub tenant campaigner Inez Ward is to help the BII devise a course to prepare newcomers for life as a tied tenant. The BII is hoping...
01-Oct-2009 By John Harrington
BII chief Neil Robertson has made it clear the group will not shirk from criticising and acting against pub operators — and individual licensees...
Use of tips to top-up wages banned from this week
30-Sep-2009
Pubs are banned from using tips to top-up staff wages to the national minimum from tomorrow (October 1). And that change in the law comes into effect...
29-Sep-2009 By Peter Coulson
It is not really surprising that some people in the licensed trade question what validity blanket codes have, says Peter Coulson.
Pure pourfection with new training scheme
29-Sep-2009
Diamonds, opening a can of corned beef with that special 'key', finding your wife in bed with your best friend… there are only a few things harder...
Mark Daniels: Nice pub - nasty tax
29-Sep-2009
I've spent most of the summer improving my beer garden. I've cleaned up areas that were full of unnecessary clutter, I've put fencing up to separate...
29-Sep-2009 By Peter Coulson
The Home Office is winning the propaganda war that the fault for underage drinking lies with the trade, says Peter Coulson.
24-Sep-2009 By The PMA Team
Customers appreciate a value offer for their pub experience, but one of the best ways to get an edge is well-trained and motivated staff, says The PMA Team.
Training: Study to serve
24-Sep-2009
We all need a helping hand from time to time, and it's always useful when the source of support is knowledgeable on their subject. Building on a...
How to... keep cellar to front of house spotless
21-Sep-2009
This feature is the pub trade's own How Clean is Your House? We may not have Kim and Aggie, the dirt-busting celebrity presenters of that TV show,...
21-Sep-2009 By Ewan Turney
Camra boss Mike Benner will give an update on the progress of the super-complaint to the Office of Fair Trading at a BII meeting.
18-Sep-2009 By Peter Coulson
An alcohol vending machine does not relieve you of the obligations of the Licensing Act, says Peter Coulson.
18-Sep-2009 By Roger Protz
Imagine my delight when discovering more ales in St Albans, says Roger Protz.
Jumble sales are back…
10-Sep-2009 By Claire Dodd Claire
A curious thing has happened. Jumble sales, an event once confined to the yearly church fund-raising day or village fête, have become, well, cool....
04-Sep-2009 By Peter Coulson
There is always a tendency within the licensed trade to consider that you are responsible only for what goes on inside your premises, not outside, says Peter Coulson.
