Operations

Palsy sufferer refused service

Cornwall pub stands by decision to refuse service after discrimination claim

16-Jul-2015 By Oli Gross

A Cornwall pub has apologised following accusations of discrimination, but stood by the decision to refuse service to a customer who has facial palsy.

Football

Free pack to attract football fans offered by Sky Sports

15-Jul-2015 By Oli Gross

Licensees airing Sky Sports can kick-off the new football season with a free pack to attract customers to their pub.

Training

Getting the basics right for running your pub

15-Jul-2015 By Paul Chase

If you’re running a busy pub or bar your focus is quite naturally on ‘front of house’ – ensuring that customers have a memorable experience and want to return. But getting it right ‘back of house’ is just as important.

Living wage or just a new minimum wage?

15-Jul-2015 By Ed Bedington

As ever, when it comes to government and fiscal matters, they give with one hand and take away with the other.

Controversial A-boards are the 'best advertising ever' despite complaints

15-Jul-2015 By Oli Gross

An Isle of Wight licensee has hailed the impact of his controversial advertising boards in significantly boosting trade — despite public complaints to police.

CAMRA

Campaign to reduce 'unjustified' half pint prices

13-Jul-2015 By Oli Gross

The Campaign for Real Ale is launching a campaign to end the “unjustified” practice of pubs charging more for the proportional cost of a half pint.

Technology

Stonegate & CPL launch training app

13-Jul-2015 By James Evison

Stonegate Pub Company is to launch its latest employee training solution, ‘Albert’s App’.

Three Welsh pub visits for royals

13-Jul-2015 By James Evison

Pub is The Hub has seen three Royal visits to pub diversification projects in Wales last week, as part of Wales Week.

Charity

Butchers Arms serves up victory in LTC golf heat

13-Jul-2015 By Mike Berry

The Butchers Arms from King’s Sutton in Banbury were the latest winners of the latest round of the Licensed Trade Charity 2015 Golf Tournament.

Sponsored by Sky Sports

10 of the top matches in Aug-Sept

10-Jul-2015 By Sky

There’s less than a month to go until the football season’s back — and the fixtures have been kind to pubs, with some massive games through August and September.

Friday Thought

What changes can we expect from a Tory government?

10-Jul-2015 By Paul Chase

When told about a new government’s programme for change, an old judge once commented: “Change? Change? Aren’t things bad enough already?

Property Hunt

Pubs for sale in the south-east

09-Jul-2015 By PMA

Find out the hottest properties for sale in the south east of England.

Publicans

'We had just the clothes we were wearing'...on turning around a fire-ravaged pub

09-Jul-2015 By Oli Gross

How a husband and wife team and first-time licensees turned around a fire-ravaged pub - and trade is now thriving.

My shout

'There's still a place for loyalty at my bar'...a Yorkshire licensee's view

09-Jul-2015 By Ashley McCarthy

It was interesting reading an article the other day that said loyalty has had its day.

JJ Food Service launches order-predicting smart app

08-Jul-2015 By Noli Dinkovski

Wholesaler JJ Food Service has introduced a smart app with ‘machine learning technology’ that can predict customer orders.

Review into iconic Camden pub's ACV listing

08-Jul-2015 By Emily Sutherland

The owners of Camden’s iconic Black Cap have asked for a review into the council’s decision to list the pub as an asset of community value.

Charity

Beds & Bars and Team Margot launch #LiveYourLife

08-Jul-2015 By MC Allegra FS

Beds & Bars has teamed up Yaser Martini’s charity Team Margot to launch the first Live Your Life Day on 30 July.

Do you like Piña Colada?

07-Jul-2015 By Laurie Macdonald

With national Piña Colada day two days away on Friday July 10 and the weather set hit the high twenties, there has never been a better time to cash in on this classic cocktail.

Beer special

'Will BrewDog ever do a Meantime? No.'...Interviewing James Watt

07-Jul-2015 By Adrian Tierney-Jones

The BrewDog empire of beers and bars may well continue to grow at a rapid rate, but co-founder James Watt wants to keep hold of the punk spirit...

Dramatic decline in young people going for pub drink

07-Jul-2015 By Emily Sutherland

The number of people heading down to the pub for an evening drink has fallen dramatically according to a new survey, with those aged 18-34 the most likely to entertain at home rather than at a pub, bar or restaurant.

FLVA updates members on pubs code

06-Jul-2015 By Martin Caffrey

The Federation of Licensed Victuallers Association (FLVA) held a series of member briefings on the forthcoming pubs code last month. Ops director Martin Caffrey provides an update.

Award for community-run pub that goes 'above and beyond'

06-Jul-2015 By Emily Sutherland

A Derbyshire pub owned by the local community has won the Plunkett Foundation’s pioneer award for ‘going above and beyond’ in its efforts to help other co-operative pubs.

Shepherd Neame

45 years of wonderful customers keeps passion for pubs alive

06-Jul-2015 By Oli Gross

After 45 years in the industry, a licensee puts his enduring love for pubs down to the “wonderful” relationships he has with customers.

CPL buys ABV training as part of expansion

06-Jul-2015 By Emily Sutherland

CPL Training has acquired competitor ABV Training as part of its plan to increase its UK market share.

A (lawyer's) good pub guide

03-Jul-2015 By James Anderson & Arron, Poppleston Allen

Pros and cons: the things a lawyer (and a beer drinker) looks for in a pub.

Sky and BT Sport announce football fixtures

03-Jul-2015 By Oli Gross

Sky Sports and BT Sport have announced the live football matches licensees can air at pubs in August and September.

Making the Most of Sport - in association with Sky

Domestic bliss: The return of football

02-Jul-2015 By Mike Berry

As last season’s memories fade, it’s heartening to know that next season is just round the corner, so publicans must start planning for it now.

Google advice competition revealed by pubs minister

02-Jul-2015 By Emily Sutherland

Community pubs minister Marcus Jones has announced a new prize that will give bars and restaurants the digital skills they need to attract new customers.

Too much on your plate won't suit the balance

02-Jul-2015 By Ed Bedington

When it comes to the food offer in pubs, we’ve come a long way since the pub menu generally consisted of scampi and chips, with a scattering of dry roasted peanuts on the side.

Training

Beer Academy reports upsurge in operator training

01-Jul-2015 By Mike Berry

Increased consumer interest in beer has led to a 20% increase in bookings from operators training their staff with The Beer Academy.

Should you train your staff in counter-terrorism?

01-Jul-2015 By Emily Sutherland

Pubs can’t stay out of the fight against terrorism according to CPL Training, which has added a course in counter terrorism to its line-up.

Chance to see the Webb Ellis Cup at your local

01-Jul-2015 By Oli Gross

Rugby fans will have the chance to see the Webb Ellis Cup in their local pub as part of Heineken’s Rugby World Cup campaign.

TV Sport

Sky reveals first fixtures ahead of biggest ever Football League season

01-Jul-2015 By Mike Berry

Sky Sports will kick off its biggest ever season of Sky Bet Football League action with three live matches across the opening weekend.

Video

How to...make a dry ice cocktail

30-Jun-2015 By Laurie Macdonald

PMA went to Brighton to learn how to safely use dry ice in cocktails. The results were explosive!

Pub design

CAMRA celebrate pub design excellence

30-Jun-2015 By Mike Berry

The Castle at Edgehill in Oxfordshire has won two awards at the Campaign for Real Ale's Pub Design Awards 2015.

Admiral boosts support for new licensees

29-Jun-2015 By Michelle Perrett

Admiral Taverns is launching a new agreement designed specifically to deliver extra support and help for new licensees or those taking their first Admiral pub. 

Leisure tracker

Drinks sales growth outstrips food again in May

29-Jun-2015 By James Wallin, M&C Allegra

For the second time in three months spend on drinking out grew faster than eating out in May, the latest Greene King tracker shows.

Brand news

Carling puts £3.6m into football promotion

26-Jun-2015 By Laurie Macdonald

Carling has launched a £3.6m promotion running in both the on and off-trade.

Pubs urged to pay staff living wage

25-Jun-2015 By Mike Berry

A Devon licensee who is paying her staff the living wage has called on other pubs to help change the trade’s reputation as a low-pay sector.

Why it would pay to pay the living wage

25-Jun-2015 By Ed Bedington

There’s been an increased focus in recent months on making the trade more appealing as a career, and so it was refreshing to read the story of the Prospect Inn in Exeter.

Pub & Bar Careers website launches

25-Jun-2015 By James Wallin, M&C Allegra

Pubandbarcareers.com, a new website showcasing the range of career opportunities in the sector, has been officially launched.

technology

Flypay 're-invents' bar tab for smartphone generation

24-Jun-2015 By Mark Wingett, MC Allegra FS

Flypay is working with Visa Europe Collab, Fuller’s and Zonal, to launch new technology that is says will reinvent the bar tab for the smartphone generation.

NTIA report: Regulation 'unfairly harming' late night venues

23-Jun-2015 By Michelle Perrett

Late night venues are being unfairly harmed by regulation and reduced opening hours, a report by sociologist Professor Frank Furedi on behalf of the Night Time Industries Association (NTIA) has revealed.

Be At One introduces app payment

22-Jun-2015 By Laurie Macdonald

Be At One has added new features to its smartphone app that enable guests to upload credit and speed up payment at the bar.

Events

Gloucs pub to become author Orwell's 'favourite pub'

22-Jun-2015 By Helen Gilbert

A Gloucestershire pub will be transformed into George Orwell’s idyllic drinking spot for one night only later this week.

Protection needed against 'malicious' online reviews

19-Jun-2015 By Oli Gross

Licensed retailers are calling for protection from malicious online reviews after a report concluded that many may be unlawful.

Technology

App offers opportunity to run 'virtual' pub

19-Jun-2015 By Helen Gilbert

Budding publicans can now download a new mobile app which gives them the chance to run their own virtual tavern or bar along with all the challenges it brings.

TV Sport

Tom Kerridge on why food and sport are a match made in heaven

17-Jun-2015 By Sky Sports Preview Magazine

When it comes to matching food, drink and live sport successfully, the Coach – run by Michelin-starred chef Tom Kerridge – covers all the bases.

In pictures: this month's charity round up

16-Jun-2015 By Emily Sutherland

Pubs, breweries and pubcos are renowned for their support of charities-with the latest research reporting fundraising is at an all-time high and an average of £2,742 raised per pub. The PMA reports on the industry’s latest fund raising efforts. 

It's the pub experience that's key to success

15-Jun-2015 By Ed Bedington

“You don’t sell beer, you sell an experience. If you don’t offer that experience, you’re buggered.”