Staffing

The Lock In Podcast

Still can't get the staff... the ongoing recruitment challenge

30-Nov-2021 By Ed Bedington

The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...

Majority of publicans would hire under 18s, snap poll finds

29-Nov-2021 By Rebecca Weller

Results from a recent Morning Advertiser (MA) poll have revealed 70% of publicans would consider hiring under 18s in their pubs.

Woman at Night Taskforce to address issues facing women at work in 'milestone' moment

26-Nov-2021 By Amelie Maurice-Jones

A Women at Night Taskforce will address issues facing women in the leisure, music and entertainment industries after a report published today revealed the gendered discrimination women faced at work.

‘You don’t have to always be on cloud nine’: industry speaks out on mental health

26-Nov-2021 By Amelie Maurice-Jones

Hospitality professionals have advised on how to help staff with mental health issues, making clear that no one has to struggle alone.

Hospitality vacancies are set to hit a record high this Christmas

24-Nov-2021 By Rebecca Weller

Job vacancies in the hospitality sector have been forecasted to increase by 75,000 this December, in comparison to 2019.

Pub customer 'saved' by student doorman's CPR

24-Nov-2021 By Amelie Maurice-Jones

A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.

Your opinion wanted on race equality in workplace

22-Nov-2021 By Gary Lloyd

Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.

Poll: Would you employ under 18s in your pub?

22-Nov-2021 By Rebecca Weller

More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.

Hospitality ‘facing worst ever recruitment crisis’

18-Nov-2021 By Nikkie Thatcher

Empty job roles in the sector have reached 151,000 according to official statistics, which as been labelled as the trade’s “worst ever recruitment crisis”.

Institute of Hospitality bid to change the future to include a more diverse workforce

11-Nov-2021 By Rebecca Weller

The Institute of Hospitality (IoH) has announced the establishment of its first forum to address disability, diversity, and inclusion issues across the hospitality industry.

National Pubwatch and Drinkaware launch Alcohol Vulnerability Awareness course

02-Nov-2021 By Amelie Maurice-Jones

An e-learning Alcohol Vulnerability Awareness course, which will help staff identify alcohol related vulnerability, spot harassment, and prevent harm, was co-launched by National Pubwatch (NPW) and Drinkaware today (Tuesday 2 November).

Protecting your premises against violence

01-Nov-2021 By Rebecca Weller

There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...

Night-time sector does ‘everything and more’ to protect against spiking

01-Nov-2021 By Amelie Maurice-Jones

The late-night sector has been “vilified” in the recent spiking epidemic, despite operators doing “everything and more” to keep customers safe, said senior industry staff.

Ask for Angela poster downloaded almost 12,800 times

20-Oct-2021 By Amelie Maurice-Jones

The Ask for Angela campaign poster has been downloaded 12,790 times from the National Pubwatch (NPW) website, said NPW chair Stephen Baker.

No ‘cliff edge’ for job losses when furlough ended

15-Oct-2021 By Nikkie Thatcher

Some 10% of workers left the hospitality sector when the Coronavirus Job Retention Scheme ended on 30 September, compared to 31 August, new data has found.

134,000 jobs still empty

12-Oct-2021 By Nikkie Thatcher

Job vacancies in the food services and accommodation sector are still at more than 100,000, after rising by 25,000 from the previous quarter, official figures have revealed.

What are the average salaries for pub jobs?

06-Oct-2021 By Nikkie Thatcher

Following the rumoured rise in that national living wage (NLW), The Morning Advertiser has taken a look at the average salary amounts for job across the pub sector.

Hospitality businesses step up efforts to retain staff during mounting labour crisis

04-Oct-2021 By Michelle Perrett

One in six (16%) hospitality jobs currently lie vacant, the latest Business Confidence Survey from CGA and Fourth has revealed.

How to train, retain and upskill staff

01-Oct-2021 By Michelle Perrett

Heineken has shared advice with the on-trade about how to retain staff and combat the rising worker shortages.

BII unveils semi-finalists for this year’s Licensee of the Year

20-Sep-2021 By Michelle Perrett

The British Institute of Innkeeping (BII) has unveiled the semi-finalists for this year’s Licensee of the Year competition.

'The public now recognise that pubs are not only in the community but are the community'

16-Sep-2021 By Greg Mangham, founder & CEO of Only A Pavement Away

Greg Mangham, founder & and CEO of Only A Pavement Away, explains how the hospitality industry is helping homeless people, prison leavers and veterans, into employment.

Recruiters concerned labour shortages are putting economic recovery at risk

16-Sep-2021 By Michelle Perrett

Nine in 10 recruiters (88%) say that labour shortages are one of their biggest concerns for the remainder of 2021, while skills shortages are a major concern for two in three (65%).

Hospitality job vacancies soar by 75%

14-Sep-2021 By Nikkie Thatcher

Job vacancies in the sector increased by 57,600 in the period of June to August 2021, according to official figures.

Real Living Wage: Best operators have ‘little to fear'

27-Aug-2021 By Michelle Perrett

Increasing pressure on hospitality operators to pay the Real Living Wage (RLW) is likely to prove to be an irresistible force for those who want to employ the best staff, workforce management specialist Bizimply has predicted.

117,000 job vacancies in hospitality sector

18-Aug-2021 By Nikkie Thatcher

There are currently 117,000 vacancies in the accommodation and food service sector – up from 16,000 for the same period (May to July) in 2020, according to official figures.

Opinion

Stop blaming the industry for the hospitality staff crisis

04-Aug-2021 By Sarah John, director, Boss Brewing

Those of us within the hospitality industry are well aware that we face a staff crisis; there is no disputing that we are experiencing rising worker shortages, with job vacancies at higher-than-ever levels.

Recruitment continues to be top challenge for 2021

30-Jul-2021 By Nikkie Thatcher

The majority of operators have highlighted staffing issues as the number one issues over the next six months, a report has found.

Hospitality qualifications to be included in Lifetime Skills Guarantee

29-Jul-2021 By Nikkie Thatcher

Trade bodies have welcomed the announcement of catering and hospitality qualifications are set to be featured as part of the Lifetime Skills Guarantee.

Toolkit launched to help pubs aim for net zero emissions

28-Jul-2021 By Ed Bedington

Pubs are being urged to step up and help cut their carbon emissions with the launch of a new initiative aimed at hospitality.

Proportion of EU workers in hospitality sector falls as ‘potent combination’ of Brexit and Covid-19 hits

26-Jul-2021 By Michelle Perrett

The proportion of EU workers in the hospitality sector is at its lowest level since 2016 due to the “potent combination” of Brexit and the Covid-19 pandemic, new data from Fourth has revealed.

All hospitality firms looking for workers

22-Jul-2021 By Nikkie Thatcher

Every business in the hospitality sector has job roles to be filled currently, an industry-wide survey has revealed, with recruitment for front-of-house staff at the fore.

Quarter of all furloughed employees were in hospitality

20-Jul-2021 By Nikkie Thatcher

Some 25% of all workers on the Coronavirus Job Retention Scheme amid the coronavirus pandemic were from the hospitality sector, a study has revealed.

Opinion – Sober Inn Thoughts

Sober Inn Thoughts: Navigating pub life while ‘fully on the wagon’

15-Jul-2021 By Senior pub marketing and communications manager

I’ve come to the conclusion that I drink too much. Yes, I know loads of us think we drink too much but I really do.

'When likeminded women come together it is very powerful and supportive'

12-Jul-2021 By The Morning Advertiser

Members of the Brilliant Woman Boardroom 2019 programme from the pub sector – and the scheme’s founder Jackie Moody-McNamara – share their thoughts on the challenges facing women in the hospitality sector

Boosting wages not a 'fix' to staff shortage

28-Jun-2021 By Emily Hawkins

Pub operators have said they are boosting wages in a bid to protect themselves against the sector’s staff shortage.

MA's review of the week

‘Retention of staff shouldn’t solely be about the pound, shilling and pence’

25-Jun-2021 By Ed Bedington

The big headlines this week focused on supplier issues alongside retention of staff and wages. The Morning Advertiser editor Ed Bedington dissects the latest news with Banwell House boss Toby Brett.

Paper £20 to be withdrawn in 2022

24-Jun-2021 By Nikkie Thatcher

The old paper £20 and £50 notes will be no longer be considered legal tender from 30 September 2022, the Bank of England has announced.

Wages driven up by staff shortages

22-Jun-2021 By MCA

The average wages of pub and restaurant workers have risen by as much as 14%, driven by a shortage of staff in the hospitality sector.

Opinion - Pride 2021

'Without income from restricted or closed LGBTQ+ venues to fund initiatives, progress slows'

16-Jun-2021 By Jack Mizel, CEO of Pride 365

Many nightlife venues, and hospitality businesses have been hit incredibly hard over Covid.

MA’s review of the week

Hospitality staff losses ‘a lot greater’ than figures suggest

11-Jun-2021 By Ed Bedington

The Morning Advertiser's Ed Bedington speaks with Bear Inns director, Woody Barlow, to reflect on some of the week's biggest headlines.

Opinion

Is the hospitality sector suffering from its reluctance to invest in staff?

08-Jun-2021 By Heath Ball, managing director, Frisco Group

It’s no secret that that most hospitality businesses are suffering from a staff shortage – yes, even you Mr Martin – but while we look at Brexit and Covid-19 as the perpetrators of the problem, should we be looking closer to home for answers?

St Austell reduces opening and serving hours due to staff shortage

07-Jun-2021 By Nikkie Thatcher

South west-based operator and brewer St Austell has temporarily decreased its food service hours and opening hours in some of its managed sites, in a bid to tackle the current recruitment crisis.

90% of business leaders expecting staff shortages

03-Jun-2021 By Nikkie Thatcher

Nine in 10 operators are predicting issues with recruitment this year, research from across the hospitality trade has found.

Door security shortages 'could risk public health'

26-May-2021 By Emily Hawkins

The recovery of nightclubs will be threatened by a shortage of door security staff unless the Government intervenes, bosses have warned.

Hospitality job postings up by 46% amid indoor reopening

25-May-2021 By Emily Hawkins

Pubs are desperately seeking more hands on deck with the number of new hospitality job vacancies rising by 46% in the past two weeks.

Pub groups named as best companies to work for

24-May-2021 By Nikkie Thatcher

A number of on-trade businesses have been listed among the best companies to work for in the country.

Operators encouraged to be 'mindful' of accessibility

21-May-2021 By Emily Hawkins

Accessibility organisations have said it is essential that pub operators ensure disabled customers’ needs are not neglected while trading under pandemic restrictions.

MA Leaders Club

Coronavirus pandemic ‘sped up recruitment challenge’

13-May-2021 By Nikkie Thatcher

Recruitment was already challenging due to factors such as Brexit, but the coronavirus crisis has escalated matters further according to one operator.

Development programme will support managers with reopening challenges

13-May-2021 By Emily Hawkins

An online development programme has been launched for managers in the hospitality sector.

The Lock In Podcast

The Lock In Podcast: Can't get the staff, literally...

06-May-2021 By Ed Bedington

One of the key challenges of reopening has been on the staffing front, from re-energising long furloughed team members, through to recruiting replacements and training teams back up to speed. The Lock In podcast team take a deep dive into those issues,...