Staffing

Back to Basics: Mixology made simple

03-Dec-2007

There's a common misconception in the pub industry that cocktails need to be high end and extravagant to impress. But complication really isn't...

Protecting your assets

29-Nov-2007

Running a pub is difficult enough without insurance issues and financial conundrums weighing you down. Take a load off with some help from the...

Let machines take the strain

29-Nov-2007

Operators know that the right equipment is essential for maximising profit or earning extra cash. Graham Ridout looks at what's on offer for key...

Christmas Checklist: Choosing a tree

26-Nov-2007

Choosing a tree must be one of the most important jobs in the run-up to Christmas. While many pubs opt to dust down a plastic one, there's nothing...

Christmas Checklist: Party products

26-Nov-2007

Canapé casingsYou can't have a Christmas party without canapés. Not only do they go perfectly with cocktails and stimulate the appetite in...

Christmas Checklist: 12 ways to profit

26-Nov-2007

If your summer was washed out, Christmas could be your last chance to make up for lost revenue, so it's especially important to get it right this...

Terror threat: pubs step up training

22-Nov-2007 By John Harrington john.harrington@william-reed.co.u

Training sessions teaching pubs and clubs how to cope in a terrorist attack are to take place across the country. As part of the national Project...

Winner at a tender age

22-Nov-2007

Laura Condliffe was just 24 when she took on her first pub. Less than two years later it's been saluted as Marston's Pub of the Year. Joe Lutrario...

The original Pilsner

22-Nov-2007

The head brewer at the historic Czech brewery that produces Pilsner Urquell tells John Harrington how the focus on beer quality extends beyond...

Pimm's Winter goes outdoors

16-Nov-2007

Diageo has unveiled a marketing plan for its Pimm's Winter brand in the run-up to Christmas and the new year.The marketing team at Pimm's has been...

Marketing Your Pub: Print media

14-Nov-2007

The UK has more bars per square mile than any other European country. This is good for consumers because it leads to more choice, but for the pubs...

Marketing Your Pub: Building trade

14-Nov-2007

Marketing is a relatively new idea for the independent pub sector. Usually it's a matter of encouraging licensees to be a bit more active in...

Marketing Focus: We're all text mad

14-Nov-2007

Britons are now sending a billion texts a week, the same figure as the whole of 1999 and 25 per cent up on last year. The sharp increase has even...

BII voices alchol tax concerns

13-Nov-2007 By Ewan Turney

The BII believes better education is the best way to prevent binge drinking - not an increase in tax. In response to calls from the Alcohol Health...

Back to Basics: Accessible menus

12-Nov-2007

There are currently more than two million people in the UK with serious sight problems, and many of them cannot read standard-size print. These are...

Security Focus: A new era for CCTV

09-Nov-2007

There is now little excuse for pubs and bars not to have CCTV systems that are of a high enough quality not only to deter violent and anti-social...

Security Focus: Self defence

09-Nov-2007

Sounds like a great pub trick - ejecting an unruly customer with just one finger. But no, it's not by pointing at the door but a genuine self-defence...

Security Focus: Keeping an eye on the till

09-Nov-2007

Rogue barstaff be warned: the eye in the sky is increasingly watchful. Whether it's staff occasionally ringing through voids when they're actually...

Security Focus: The professional face of door security

09-Nov-2007

Goodbye bouncer. Hello door supervisor. November 1 was a momentous day for the trade's 'greeters'. With Scotland coming on board that day, every pub,...

Progressing with pride

08-Nov-2007

Despite being a traditional family-owned brewer, Arkell's isn't afraid of change. Adrian Tierney-Jones reports If the business of brewing and the pub...

ePub: Card security

06-Nov-2007

Believe it or not, the UK's first Chip & PIN transaction was made way back in May 2003. Now, more than four years later, some 900,000 tills, 98...

ePub: Insurance on the internet

06-Nov-2007

News that three quarters of UK small businesses are breaking the law by not having the right insurance has prompted the launch of a website dedicated...

ePub: Online ordering for tenants

06-Nov-2007

Regular customers of the Jolly Boatman may not be aware that the licensee is now doing his ordering over the internet but they might well have...

ePub: The electronic eye

06-Nov-2007

Scottish bar and nightclub operator Castle Leisure Group (CLG) is already enjoying the fruits of new EPoS and back-office systems installed earlier...

Back to Basics: Age discrimination

02-Nov-2007

Recent media coverage of the resignation of Sir Menzies Campbell as leader of the Liberal Democrats should have brought age discrimination issues...

Alcohol education not taxation

02-Nov-2007 By Roger Protz

You couldn't make it up: a member of the committee set up in 1987 by the Royal College of Surgeons to recommend safe drinking limits said the figures...

Getting to the heart of Cognac country

01-Nov-2007

Cognac can be a daunting spirit category, but Rémy Martin's new Coeur de Cognac aims to change punters' perceptions. The PMA Team finds out how...

Runway success

01-Nov-2007

Nigel Huddleston explores the renaissance of a Kent pub, based on the theme of early aviation pioneers The Aviator, Queenborough Corner,...

Prudence pays

01-Nov-2007

Paul Davey, managing director of Davey & Co, advises careful business planning in forecasting property values My experience as a business agent...

The right path

01-Nov-2007

Following recent redundancy, Mr R is keen to fulfil his dream of running a pub with his wife, but the way forward is confusing. How viable is the...

Developing a keen nose for your back bar

01-Nov-2007

Acquiring the salient facts about the spirits you sell can make all the difference when it comes to coaxing customers to trade up to premium...

The industry perspective

01-Nov-2007

Andy Rose, on-trade business manager, Beam Global UK "Staff can have a significant impact on a customer's decision to purchase, purely by...

Newcomers: Scammers paradise

31-Oct-2007

I've been unable to make any time over the past few weeks to sit down and document what's been happening with the pub. Suffice to say that its been...

Hamish Champ: Sailing the stormy seas of business partnerships

28-Oct-2007 By Hamish Champ

Partnerships of all kinds - friends, families, marriages - go through rocky patches, some to come through stronger, others never to recover. In...

London regional focus: Capital gains

25-Oct-2007

THE SAYING goes that when you're tired of London, you're tired of life. And it would appear that many members of the brewing fraternity have, at some...

Inside story

25-Oct-2007

After last winter's pre-ban rush to equip outdoor spaces, licensees are now looking to spruce up their indoor bar and dining furniture In the...

Tapping in to net power

25-Oct-2007

Trade is tough, but the internet can help. Noli Dinkovski looks at how beerintheevening.com is changing to assist pubs Type your pub's name into any...

The Efficiency Factor: half time report

24-Oct-2007

Halfway through our competition to find the UK pub that can make the biggest improvements in energy efficiciency over the course of six months, and...

Back to Basics: Waste management

24-Oct-2007

The latest piece of red tape is set to trip up pubs at the end of this month when new rules come into force for the treatment of commercial waste....

The truth about troncs

24-Oct-2007

In the latest instalment of the troncs saga, an employment tribunal has ruled that tips paid to employees count towards the minimum wage. To update...

Pure and simple

18-Oct-2007

Piers Lyon tells Humayun Hussain about his new chef, new menu and fresh look at the White Hart, in Welwyn Why my food business is a success We have...

Hallowe'en Focus: Autumn essentials

16-Oct-2007

. Brothers Toffee Apple Cider Brothers Cider is launching a limited-edition Toffee Apple Cider as a bewitching beverage for Hallowe'en and to help...

Hallowe'en Focus: Pumpkin carving

16-Oct-2007

Licensees can get into the spirit of Hallowe'en this year by entering their pumpkin carvings into a competition run by the 'unofficial beer of...

Hallowe'en & Bonfire Night Focus

16-Oct-2007

This might come as a shock - though hopefully a nice one. Hallowe'en is now the third-biggest party date in the calendar.Last year people in the UK...

Newcomers: Revealing all

11-Oct-2007

The missives have been signed so I guess its an appropriate time to divulge the name and location of the pub. It's called the Illicit Still and is...

Unlocking potential

11-Oct-2007

Licensee Ian Mills tells Tony Halsted how he turned around the fortunes of the Cross Keys Hotel in Milnthorpe, Cumbria How I got here I started life...