Staffing

Prawn cocktail: nostalgic

Pub food: business boosters

By PubChef

Ideas for driving food and drink sales at your pub including a nostalgia night and Sunday roast take-away. Nostalgia night Where: Rose & Crown,...

BIIAB: quality award earns credit

BIIAB award recognised by Government

By Lesley Foottit

Licensees who have achieved the BII's beer and cellar quality award can now use it to count towards Government-recognised qualifications.

Blackboards: keep them clear

Good ideas for good pub menus

By Lesley Foottit

Lesley Foottit looks at ways to ensure the presentation of your pub's menu delivers the right impression.  Adding personality  Individual Inns'...

Coffee: people expect more

Perc up your profits: hot drinks in pubs

By PubChef

This month PubChef focuses on ideas for marketing your hot drinks offer and insights from licensees on what is working for them. Innsider...

Alec Roud: dedicated to the industry

BII veteran Alec Roud dies

By John Harrington

Tributes have been paid to Alec Roud, BII founding member and chairman of the BII Wessex region, who died on Thursday (24 February).

Pubcos rolling out BII BDM training

Pubcos plan to roll out BDM training

By John Harrington & Michelle Perrett

Punch Taverns and Enterprise Inns plan to roll out the new BII (British Institute of Innkeeping) qualification aimed at improving the standards of business development managers (BDMs) across their entire leased and tenanted estates.

Murrell Arms: host leaving after 47 years

Murrell Arms: a host of eccentricities

By Phil Mellows

Next month one of the country's longest-serving pub tenants, Daphne Cutten, retires from the Murrell Arms after 47. Phil Mellows finds out more.

The Stag: uses commnity help

The Stag: community service

By Sheila McWattie

Rick Bowman, co-licensee at the Stag in Ongar, Essex, tells Sheila McWattie how he enlisted the help of local people to transform the pub. How we...

Racing: second most popular sport

Horse racing: win-win in pubs

By Michelle Perrett

Making the most of the racing calendar is a win-win for licensees. Michelle Perrett takes a closer look at the potential of racing in pubs.

Wensleydale Heifer: chocolate themed bedrooms

Opportunity of confectionery in pubs

By Sheila McWattie

Sheila McWattie looks at how to make the most of confectionery in your pub including beer and chocolate matching and themed bedrooms.

Wetherspoons loyalty card for coffee

Loyalty cards can work for pubs

By Phil Mellows

Despite success in other retail sectors, the idea of loyalty cards hasn't caught on in the pub — yet, reports Phil Mellows.

Magdalen: everything is homemade

Hope springs eternal at the Magdalen Arms

By Lesley Foottit

Florence Fowler, licensee at the Magdalen Arms, Iffley, talks to Lesley Foottit about bringing a bit of London to east Oxford. The S&NPC...

Digital marketing: important for pubs

Building pubs' social networks

By Ewan Turney

As the social media revolution gathers pace pubs increasingly need to adopt a digital marketing strategy — or miss out. Ewan Turney looks at a...

Greyhound Inn: guide price £275,000

Staying power: pub accommodation profits

By Tony Halstead

As Tony Halstead finds, the turnover derived from staying, and paying, guests at pubs with accommodation can often overtake wet sales.

John Barleycorn: four guest rooms

Pub accommodation: room to grow

By Sonya Hook

Adding letting rooms to a pub can prove costly and create a fair bit of extra work, but, as Sonya Hook found out, the rewards can be considerable.

Paul and Wendy Rogers: built up business

Railway pub is back on track

By Tony Halstead

Paul Rogers tells Tony Halstead how he transformed a lowly roadside inn into the award-winning Railway Gastro Pub at Euxton in Lancashire.

George: analytical in business

David George: leaving his ship on course

By Phil Mellows

David George, joint Enterprise founder and finance director, retired last week. Phil Mellows meets the man behind Britain's biggest tenanted...

Short: took on a pub in March 2010

Trading places: newcomers to the pub trade

By Lesley Foottit

People in the licensed trade come from all sorts of backgrounds. This particularly exotic bunch tell Lesley Foottit how they've made the transition.

Charity: BII is changing

The BII ups its game

By The PMA Team

The BII's dynamic approach to tackling the issues of the trade has laid the foundations for a more ambitious direction in the future, says The PMA Team.

Scott: greeting customers makes a big difference

Tips to make a welcoming pub

By Alastair Scott

In the first of a new column, the industry consultant and former M&B operations director Alastair Scott focuses on the importance of a hello.

The Lamb and Flag: Brains managed house

Staying power: Lamb and Flag pub

By Michelle Perrett

Angela Lewis tells Michelle Perrett about the importance of responding to changes in the market at the Lamb & Flag in Abergavenny.

Tom and Ed Martin: run ETM Group

Pub food: business boosters

By Jo Bruce

Ideas for driving food and drink sales at your pub including a ten-pence sale, art exhibitions and a customer-run kitchen and bar.

Robertson: contract signed

Exclusive: BII signs £300,000 China deal

By The PMA Team

The BII has signed a deal worth £300,000 to sell the intellectual property rights to its Induction Training certificate into China. Chief executive...

Salmon nicoise: healthy dish

Getting your pub menu in shape

By Michelle Perrett

Michelle Perrett looks at ways pub caterers can make their pub menus healthier for the January detox.

Pubs with great food offers are on the rise

Pubs with restaurants

By Noli Dinkovski

With large pub companies still offloading quality outlets, there couldn't be a better time to set up a business with a food operation, says Noli Dinkovski.

BII: apology to Wakefield

BII apologises to Wakefield

By Ewan Turney

The BII has offered an unreserved apology to high profile member Nigel Wakefield over the "negative impact" false allegations had on his reputation....

Australian wines: untapped market in UK

Bowl them over with Aussie wine

By Robyn Black

The Australian wine category is faltering in the UK on-trade. Robyn Black says pubs should exploit what is a huge, and largely untapped, opportunity.

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