Operations

Pedalling for Pubs raises almost £150,000

20-Jan-2022 By Rebecca Weller

Charity cycle event Pedalling for Pubs has almost reached its fundraising milestone of £150,000, having reached £146,000 as of Tuesday 18 January.

Teens crave face-to-face experiences when visiting hospitality venues

17-Jan-2022 By Rebecca Weller

Technology and social media played a key part in attracting younger people to hospitality venues, but most teenagers craved in-person interaction, new research from hospitality tech firm Zonal has shown.

FEATURE

Feature: Get the right staff and let tech help you win in business

16-Jan-2022 By Gary Lloyd

We all know that if we want to make money in our pubs, we need customers to buy drinks and food but there are many aspects needed to enable that to happen from having the right staff to do the right things through to back-office tech to help make the...

Operators would consider using cryptocurrency, snap poll finds

14-Jan-2022 By Rebecca Weller

Almost half of publicans who participated in a snapshot survey of The Morning Advertiser readers said they would consider using cryptocurrency in their pub.

Operators offer tips for running LGBTQ+ venue

13-Jan-2022 By Amelie Maurice-Jones

Community, entertainment, and inclusivity must come first when running a successful LGBTQ+ venue reveal operators, with the rise in homophobic hate crimes over the pandemic stressing the need for safe spaces.

Pubs could lose £20m if the Welsh Six Nations games move to England

13-Jan-2022 By Rebecca Weller

Moving the Welsh matches outside of Wales during the Six Nations rugby tournament would be an “insult” to hospitality businesses because losing out on the trade provided through these key events would be a “catastrophe”.

79% of staff have seen drug use at work, flash poll reveals

12-Jan-2022 By Amelie Maurice-Jones

Nearly 80% of the 38 surveyed hospitality workers have seen evidence of drug use by colleagues, a recent snap survey conducted by The Morning Advertiser (MA) has revealed.

BBPA launches website to track sector’s sustainability journey

11-Jan-2022 By Amelie Maurice-Jones

The British Beer & Pub Association (BBPA) has launched a new website, ‘Brewing Green’, to showcase its members’ efforts to reduce the sector’s environmental footprint.

Consumer spending in December dropped by 13.8%

11-Jan-2022 By Rebecca Weller

The hospitality sector was among the hardest hit in December 2021 as bars, pubs and clubs saw a growth of 21.2% compared to 35.0% the previous month, new data for Barclaycard has shown.

‘Six Nations rugby more important than all football events bar World Cup’

11-Jan-2022 By Gary Lloyd

Some 44% of sports fans said they plan to watch the 2022 Guinness Six Nations live in a pub this year with only the FIFA World Cup ranking higher, according to research by MatchPint, which allows pub customers find venues showing sports matches, and hospitality...

Vote now: Should pubs use cryptocurrency?

10-Jan-2022 By Rebecca Weller

Since the start of the pandemic, many pubs have adopted a cashless approach, but could this lead onto a future where cryptocurrency is widely used? This is certainly the case according to one licensee in Amersham, Buckinghamshire.

Kent pub offers customers a second chance at Christmas

07-Jan-2022 By Rebecca Weller

Following announcements from Prime Minister Boris Johnson in December, including the advice to limit socialising over Christmas, the Kings Arms in Bexleyheath saw 400 cancellations in just six days, but licensee Pete Marshall is giving customers a second...

Staff shortages force top gastropub to close week before new year

06-Jan-2022 By Amelie Maurice-Jones

Staffing shortages forced the Duck Inn at Pett Bottom, Kent to close a week before New Year’s Day and made Christmas a difficult trading period, said chef-patron Dean Legg.

Licensee receives 130% capital allowance by investing in new equipment

21-Dec-2021 By Rebecca Weller

A Lincolnshire-based licensee has received a 130% tax relief from the Government by simply investing in new equipment for the pub.

Publican Awards

Finalists in The Publican Awards 2022 revealed

21-Dec-2021 By Ed Bedington

The race is under way to find out the best companies in the trade as The Publican Awards gears up for the next stages of judging and announces those in the running.

More taprooms to open while and low and no set to flourish in 2022

20-Dec-2021 By Gary Lloyd

A rise in the number of brewery taprooms along with low and no-alcohol beers will take centre stage in 2022, according to beer line cleaning expert Beer Piper.

The Lock In Podcast

Christmas woes and financial thoughts...

17-Dec-2021 By Ed Bedington

The Lock In team sign off the year with a focus on how operators can maximise the most of the current situation and plan for the worst in the New Year. From some great advice on how to offset or extend bounceback loans to best practice on handling reservations...

Award winning designer advises the ‘fundamental building blocks’ of interior design

13-Dec-2021 By Rebecca Weller

Pubs and bars should consider customers mental and physical wellbeing as ‘fundamental building blocks’ when it comes to interior design.

Making a name for yourself – how businesses can successfully manage their online reputations

09-Dec-2021 By Restaurant

A business’ reputation has never been more important, and in today’s digital world it can be made or destroyed online.

One in five bouncers leave the industry

09-Dec-2021 By Rebecca Weller

One in five bouncers have left the security industry and staff levels were at 80% compared to pre coronavirus levels, a City Hall report into London’s night-time economy has found.

Micropubs ‘bring communities back together’

08-Dec-2021 By Amelie Maurice-Jones

Micropubs strip pubs back to traditional values of “friendship” and “conversation” and “bring communities back together” said the founder of the world’s first micropub Martyn Hillier.

National Pubwatch encourages pubs to support vulnerable customers

08-Dec-2021 By Rebecca Weller

National Pubwatch (NPW) has urged publicans to prepare for the festive period by ensuring staff have been fully trained to support vulnerable customers.

The Lock In Podcast

The opportunities and pitfalls of review websites

08-Dec-2021 By Ed Bedington

The latest episode of the Lock In Podcast sees the team focus on review sites such as TripAdvisor and Google from the Prince of Peckham in east London with the pub’s operator Clement Ogbonnaya as well as Tony Kent from Reputation.com.

Virtual spaces key to high-end venues

07-Dec-2021 By Amelie Maurice-Jones

Virtual spaces are here to stay, with high end venues using them to unite customers safely, increase revenue and engage with a global audience, operators have said.

Disabled customer sent gift voucher 18 months after being refused service

07-Dec-2021 By Rebecca Weller

A pub in Liverpool has sent a customer a £20 voucher and letter of apology 18 months after staff accused her of being drunk having failed to recognise her disability.

Spending in pubs up by a third

07-Dec-2021 By Nikkie Thatcher

Consumer spending in bars, pubs and clubs was up by 34.2% in November against October, according to recent data.

Is Christmas slipping away?

06-Dec-2021 By Ed Bedington

The drip drip drip of paranoia and panic are starting to do damage and desperate operators are beginning to fear Christmas slipping through their fingers.

Two fifths of firms have increased prices due to staff shortage

06-Dec-2021 By Nikkie Thatcher

Some 41% of small business owners in the hospitality sector have already pushed prices up as a result of the ongoing recruitment crisis and a further 17% expect to do so in the next three months, a report has found.

Turn January into a great month at your pub

06-Dec-2021 By Gary Lloyd

The traditional image of empty pubs in January isn’t something an operator has to endure while customers ‘punish’ themselves for over indulgence in the previous month. The month of January has become an opportunity in waiting for a canny licensee to profit.

'Worlds Biggest Pub Quiz' is set to return next year

06-Dec-2021 By Rebecca Weller

PubAid has partnered with homeless charity Shelter and online quiz platform Kwizzbit ahead of the return of its ‘World’s Biggest Pub Quiz’ to pubs in March 2022.

Pete Brown scores Guild of Beer Writers’ top award for fourth time

03-Dec-2021 By Amelie Maurice-Jones

Author Pete Brown was crowned Beer Writer of the Year 2021 for the fourth time at the British Guild of Beer Writers’ annual awards ceremony yesterday (2 December).

‘The closest thing to being a rock and roll star is running a bar’

30-Nov-2021 By Amelie Maurice-Jones

Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and Gordon Ramsay has previously described cocaine as the industry’s “dirty...

The Lock In Podcast

Still can't get the staff... the ongoing recruitment challenge

30-Nov-2021 By Ed Bedington

The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...

OAPA vows to create 700 jobs in hospitality sector

30-Nov-2021 By Rebecca Weller

Only a Pavement Away (OAPA ) charity has pledged to create more than 700 jobs in the hospitality sector by 2024 and as part of this, has teamed up with St Austell Brewery.

Majority of publicans would hire under 18s, snap poll finds

29-Nov-2021 By Rebecca Weller

Results from a recent Morning Advertiser (MA) poll have revealed 70% of publicans would consider hiring under 18s in their pubs.

Why are London bars giving out free drinks?

29-Nov-2021 By Amelie Maurice-Jones

Bars across London are giving away free drinks in a bid to increase footfall through drawing in customers who wouldn’t otherwise visit the pub.

‘Ask for Angela’ feature launched within Zapaygo app

29-Nov-2021 By Amelie Maurice-Jones

The Night Time Industries Association (NTIA) has partnered with Zapaygo to launch an ‘Ask for Angela’ safeguarding feature within its order and pay app across participating venues.

Woman at Night Taskforce to address issues facing women at work in 'milestone' moment

26-Nov-2021 By Amelie Maurice-Jones

A Women at Night Taskforce will address issues facing women in the leisure, music and entertainment industries after a report published today revealed the gendered discrimination women faced at work.

‘You don’t have to always be on cloud nine’: industry speaks out on mental health

26-Nov-2021 By Amelie Maurice-Jones

Hospitality professionals have advised on how to help staff with mental health issues, making clear that no one has to struggle alone.

Top 50 Boutique Hotels

Gastropub the Gunton Arms named one of the Top 50 Boutique Hotels in the country

25-Nov-2021 By The Morning Advertiser

A panel of industry experts have named the best spots for luxury staycations across the UK with The Newt in Somerset named as the number one in this prestigious, inaugural list.

BII Licensee of the Year 2021 winner is crowned

25-Nov-2021 By Gary Lloyd

The British Institute of Innkeeping (BII) has crowned Jason and Chris Black from the Pityme Inn in Wadebridge, north Cornwall, as its Licensee of the Year 2021.

Hospitality vacancies are set to hit a record high this Christmas

24-Nov-2021 By Rebecca Weller

Job vacancies in the hospitality sector have been forecasted to increase by 75,000 this December, in comparison to 2019.

Pub customer 'saved' by student doorman's CPR

24-Nov-2021 By Amelie Maurice-Jones

A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.

Your opinion wanted on race equality in workplace

22-Nov-2021 By Gary Lloyd

Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.

Poll: Would you employ under 18s in your pub?

22-Nov-2021 By Rebecca Weller

More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.

Campaign to combat loneliness to launch

19-Nov-2021 By Rebecca Weller

A new campaign that encourages customers to bring someone at risk of being lonely to the pub with them to combat loneliness in their area, and benefit pubs, has been launched.

Publican Awards

Deadline extension for Publican Awards

19-Nov-2021 By Ed Bedington

There’s still time to get your entries into the Publican Awards with a deadline extension to 3 December.

Hospitality ‘facing worst ever recruitment crisis’

18-Nov-2021 By Nikkie Thatcher

Empty job roles in the sector have reached 151,000 according to official statistics, which as been labelled as the trade’s “worst ever recruitment crisis”.

Award winning interior designer shares the biggest design trends for pubs

17-Nov-2021 By Rebecca Weller

Founder and managing director of award-winning, global strategic architecture and design consultancy Harrison, Philip Harrison, has had a design career spanning over four decades with offices in London, Birmingham, Dallas, and Melbourne.

New study shows intense workload demands during pandemic affected employees mental and physical health

15-Nov-2021 By Rebecca Weller

Intense workload demands, unpaid work and concerns about catching Covid impacted the mental health of hospitality employees working through the pandemic, a new collaborative study by Sheffield Hallam University, Sheffield University and the University...