Legal

Data protection

Data protection

The increased use of customer loyalty schemes and direct marketing programmes means that licensees must be aware of the implications of gathering and...

Bar hygiene

Bar hygiene

A strict regime is a necessity if licensees are to keep on top of the mess and germs generated by a pub full of customers. John Porter offers advice...

Letting rooms

Letting rooms

Pub accommodation is undergoing a renaissance, with regional brewers investing heavily in letting rooms. John Porter offers advice for licensees...

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