ALMR announces Operations Managers Awards winners
The best operations managers in the business have been recognised today by the Association of Licensed Multiple Retailers (ALMR).
Helen Cook of Novus Leisure and Jim Owthwaite of Punch Taverns have been named Area Manager and Business Development Manager of the Year respectively, in the ALMR's Operations Managers Awards 2009.
The pair received the awards at the ALMR's Autumn Event which was held at the Licensed Business Show at Birmingham's NEC Arena.
A third award, Rising Star, in the category of Area Manager, was given to Amber Wood of Novus Leisure, in recognition of the qualities she displayed throughout the awards process.
ALMR chief executive Nick Bish said: "Every year, the standard of entries is exceptional and the judging process becomes tougher as the quality of finalists and winners gets higher.
"This year's entrants confirmed this and the judges reported the highest ever standard of entry papers.
He added: "The Operations Managers Awards shine a light on the summit of achievement but we do need to attend to the performance at the lower levels.
"That is why I urge the industry to look even more closely at how we can define the role of the ops managers (managed or leased), refine the skills of those doing the job and offer more clearly some stepping stones of recognition and qualification to those engaged in this wonderful challenging business."
