St Austell's tenants' code gets BII stamp of approval

St Austell has become the latest pub company to have its code of practice for tenants approved by the BII's accreditation scheme

The Cornwall-based brewer and pub operator was commended by the BII Benchmarking and Accreditation Services (BIIBAS) scheme for its emphasis on tenant support, in particular through its award-winning training programmes.

The scheme, set up in 2007, is designed to assess and independently benchmark the clarity of pub company codes for prospective and current leaseholders or tenants.

BII director of membership Steve Howe said: "The St Austell code joins only seven others which have so far met the exacting standards of the accreditation criteria.

"On behalf of the BIIBAS committee, I would like to thank the team there for the cooperative way in which this process has been carried out."

Vicky Crossingham, recruitment and training director for St Austell, added: "As an independent family-owned regional brewer, we recognise that forming and maintaining excellent relationships with our tenants is vital to help them succeed.

"We take care to provide prospective tenants with clear, easy-to-understand information at each stage of their relationship with St Austell Brewery which helps them make the right business decisions.

"We are delighted that our efforts have been recognised through this accreditation."

The BII said "several other" pub company codes were in the pipeline for gaining accreditation.

Currently Punch Taverns, Enterprise Inns, Marston's, Fuller's, Trust Inns, Batemans and Charles Wells have all had their codes accredited for clarity.