Pubs must innovate to beat ban, say analysts

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Pubs must innovate their offer to mitigate against the short-term loss of earnings expected after smoking is banned. They should also develop an...

Pubs must innovate their offer to mitigate against the short-term loss of earnings expected after smoking is banned.

They should also develop an "action plan" to reduce costs to help them through the expected down-turn, according to a new briefing paper from consultants PricewaterhouseCoopers.

Adjusting to the new smoke-free reality will require a detailed focus on innovation with regard to substituting lost revenues with new products and services ​ PricewaterhouseCoopers' report.

The report, called Preparing for the impact of the smoking ban, examines the impact of smoking bans on different leisure industries.

It says wet-led pubs are among the hardest hit, with short-term revenue declines of 10%.

In contrast, food-led pubs often see no impact or experience a trade lift.

The report also pointed to a 10% decline in gaming machine revenue after bans.

It says for traditional wet-led pubs, "smoking is for many inextricably tied up with the experience, and those businesses will likely feel a more significant impact"​.

Businesses should think in terms of a recovery period of 12 to 36 months and should manage costs in that time to compensate for lost revenue, the report says.

"Adjusting to the new smoke-free reality will require a detailed focus on innovation with regard to substituting lost revenues with new products and services,"​ it adds.

"Many pub groups, for example, have already started to develop more family-friendly and food-based offerings that are designed to appeal to a new group of consumers that may have previously been deterred from visiting a pub.

"For a business facing a potentially significant decline in revenue, developing a clear plan of action to reduce costs is paramount to avoiding an equally significant profit decline."

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