The art of merchandising
The following article is brought to you by Coors Brewers.
Consumers can be influenced in their choice of drinks by product merchandising
Wherever we go nowadays we are bombarded by different messages as brands look to influence consumers' decisions. Take a look at your own business with a critical eye - how often is the point-of-sale material that you have around your business bang up-to-date and focussed on the brands you want to drive?
The art of merchandising is fast becoming a highly disciplined area, and is often a reflection of your overall retailing offer. In the past we believed that promotional mechanics drove consumer purchase and trial - in reality only two per cent of consumers are influenced in this way*. In fact 35 per cent of consumers are influenced totally in their choice of drinks by product merchandising*.
How can you effect your consumers' decision at the point-of-purchase?
- Barstaff
Members of your barstaff team are a very powerful sales force. Consumers are very easily influenced by the barstaff in their choice of drinks and yet only five per cent actively sell at the bar*.
Only eight per cent of staff wear uniforms*, yet branded attire contributes to dramatically improving the quality impression of your pub, and can influence the service team to rally push brands that make you more profit.
Glassware
Consumers appreciate beer in a glass that is clean and relevant to the brand. Foreign travel and premium imports are highlighting the benefits of branded glassware. Currently only around six per cent of pubs offer beer in the correct branded glass*.
Coors research has shown that an average of nine per cent uplift in throughput is achieved when using branded glassware. The use of branded glassware also affects the quality image of the pub, and their overall perception of the quality of beer.
Permanent point-of-saleCreating demand through eye catching point-of-sale (POS) that creates consumer desire for a brand. The challenge is to invest in POS material that makes an impact and ensures consumers connect with brands eg branded neons, garden umbrellas, Grolsch Silver Service.
Exploiting the corridor of power
Coors Brewers challenges you to take the car to bar test. And look at your business in the eyes of your consumer.
- Does your exterior convey the atmosphere of the interior?
Are all the merchandising messages up to date?
Are your offers consistent throughout the bar?
Have you focused on a few impactful displays?
Are all your fonts lit?
Is the back-bar free of clutter?
Are your staff fully aware of the key promotional activity?
Are you utilising your hotspots to maximise profit?
Coors is passionate about helping to raise the overall standards of merchandising and retailing in the British pubs. This article has explored some of the latest thinking in terms of improving overall retailing standards.
Make your business stand out against your competition, be creative, be different, focus on quality and a good barstaff team and you will be surprised what a difference it make to your business.
"35% of consumers are influenced totally in their choice of drinks by product merchandising"
*Coors Brewers Category Management - On-trade
Merchandising Checklist:
- Branded glassware
Staff uniforms
Point-of-sale - table talkers, beer mats, posters
Trays
Garden umbrellas
For more information log on to www.coorsbrewers.com
* Coors Brewers, Category Management, On-Trade