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Remarkable Punch publicans: pubs have a 'rosy future'

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Outgoing Punch chief executive on the future for Punch pubs

By Claire Churchard

Following the news that Punch chief executive Duncan Garrood has decided to leave the business, after Patron completed its deal to buy the group's pubs, The Morning Advertiser gets the inside track on why he isn’t staying for the transition period...

Train to gain: sales increased with WSET spirits training

Training significantly grows spirits sales in pubs

By Nicholas Robinson

Premium spirits sales could be given a 16.9% boost if operators invest in the right training for staff, the results of a new Wine and Spirit Education Trust (WSET) study have shown.

Hare and Hounds: Managing director Adam Regan talks about his Birmingham pub. Image by Wanye Fox Photography.

My Pub: Hare & Hounds, Birmingham

By Georgina Townshend

Around 10 years ago Adam Regan and his partners rescued the Hare & Hounds from disrepair. Since then, acts such as Ed Sheeran and Ellie Goulding have graced the pub – helping it to win Best Entertainment Pub at last year’s Great British Pub Awards....

Sporting bonanza: international football leads the way as England face Malta in World Cup qualifying

England face Malta in World Cup qualifying action

By James Beeson

There might not be any Premier League football this weekend, but Gareth Southgate’s England team is in World Cup qualifying action, plus the Aviva Premiership London double header, a full day of T20 cricket action and the Italian Formula 1 Grand Prix...

Expensive tastes: the Qatari owners of Paris St Germain stumped up £200 million for Brazil’s Neymar

What sports pubs need to know about the transfer window

By Tommy Leighton

Last night, Sky Sports’ Jim White loosened his bright yellow tie, took a long, deep breath and brought another hectic transfer window to a shuddering halt. But what will your customers be talking about in the coming weeks and months? And were your local...

Have the competition licked: dog friendly pubs are quids in

Pubs are a dog owner's best friend

By Fred A'Court

‘Walkies’, it seems, means more than just taking the pooch for a stroll. Almost all dog owners (95%) pay a visit to their local pub and more than a quarter (26%) drop in more than once a week, according to the latest research.

Revenue stream: Families can be a valuable source of income for pubs

More than just child’s play

By Emma Eversham

You don’t have to install a state-of-the-art soft play centre, radically adjust your menu or ignore other customer groups to attract the family market to your pub

Holidays: staycations are more popular

Staycations grow hospitality sales by more than 8%

By Nicholas Robinson

Brits are now more inclined to holiday in the UK, providing the on-trade with a substantial boost, although the uncertain economic climate is preventing them from really splashing the cash.

Sign of the times: Pete Brown asks whether the Great British Beer Festival is still relevant

Opinion Pete Brown:

Great British Beer Festival is 'same old, same old'

By Pete Brown

Did you go to the Trade Day at the Great British Beer Festival this year? Pete Brown shares his experience and it's not as glowing as the organisers might have hoped.

A lot of Love: Owners of the Boot talk about life at their pub

My Pub: The Boot, Sarratt

By Georgina Townshend

Zoe Eliasson’s parents met at the Boot, which dates from 1739, and she worked there as a teenager. Since taking over in 2010, she and her chef partner Nick Idle have invested heavily in the pub, which won a Great British Pub Award for Best Family Pub last...

Dealing with complaints: Fred A'Court shares the dos and don'ts

Need to know: how to deal with complaints

By Fred A'Court

Complaints are an occupational hazard in the pub trade – no matter how good you are – so what are the best ways to deal with them constructively?

Concerned: pubs code adjudicator Paul Newby vows to investigate MRO issues further

PCA to confront pub owning businesses over MRO blocking

By Claire Churchard

Pub-owning businesses (POBs) are blocking tied tenants’ access to the market rent only option (MRO) and going against the spirit of the pubs code, according to a report commissioned by the pubs code adjudicator’s office.

Pack of goodies: actor Joe Dempsie donates Game of Thrones hamper to pub

'Exclusive' Game of Thrones hamper donated to pub for fundraiser

By Georgina Townshend

A Nottingham pub has been given a hamper of exclusive Game of Thrones (GoT) goodies – including items signed by stars Kit Harrington (Jon Snow) and Emilia Clarke (Daenerys Targaryen) – for its four-day bank holiday fundraiser.

Great British Pub Awards 2017: The winners will be revealed at the Hilton on Park lane on 7 September

Meet the GBPA nominees: Best Student Pub

By Ed Bedington

Our next set of previews for the finalists in this year’s John Smith’s Great British Pub Awards are the nominees in the Best Student Pub category. 

Packs a punch: Floyd Mayweather (left) will take on UFC's Conor McGregor

Need to know: Floyd Mayweather v Conor McGregor boxing match

By MA Editorial

More than 1m boxing fans flocked to the pub to watch the Anthony Joshua v Wladimir Klitschko boxing match in April, making this month's (August) Floyd Mayweather v Conor McGregor fight a tempting prospect for licensees.

Evolution of entertainment: Pub goers enjoy a game created by Handmade Mysteries

Name of the game: evolution of pub entertainment

By Georgina Townshend

Once upon a time, not so long ago, all pubs needed to do to entertain their punters was have a dartboard, a pool table and perhaps a fruit machine tucked away in the corner with some ballads playing in the background.

Bar staff problems: asking customers for ID can sometimes be tricky

8 problems only bar staff will understand

By Nikkie Sutton

Bar staff can be put through the mill at times, having to deal with rude customers, expected to create miracles and all with a smile on their face.

Beware of liquids and powders: corrosive substances could easily be brought into a licensed premises

How to respond to an acid attack

By Katie Coyne

Acid attacks have become more common. Met Police figures, for example, show in 2015 there were 262 acid attacks but this jumped to 458 in 2016.

Pubco power: customers will not be able to charge their phones behind the bar of JDW pubs

Would you let customers charge their phones behind the bar?

By Nikkie Sutton

Following national reports that JD Wetherspoon (JDW) has banned customers from charging their phones behind the bar of its pubs, The Morning Advertiser spoke with licensees about their policies on the issue.

Increased selection: Punch and Star pubs can order beers from outside their ordinary range for festivals

How can tied pubs still host beer festivals?

By James Beeson

The hot summer weather may be but a distant memory, but for many pubs the arrival of summer is hailed as the perfect opportunity to increase trade and footfall by hosting a beer festival. 

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