Operations

Deep dive: Fourth data looked at headcount and sales figures across pubs and restaurants during December (image: Getty/10'000 Hours)

Staff headcount down 11% against 2019

By Nikkie Thatcher

The headcount of workers in pubs and restaurants was down by more than a tenth (11%) in 2022, compared to three years ago but 5% higher compared to 2021, new data has revealed.

Driving progress: Be Inclusive Hospitality launches 2023 survey

Be Inclusive Hospitality launches 2023 survey

By Rebecca Weller

Be Inclusive Hospitality has launched its third Inside Hospitality Survey, tasked with examining the current state of affairs regarding equality, diversity and inclusion within the sector.

Next generation of talent: UKH releases new education guide to help improve recruitment and training (Credit: Getty/MarianVejcik)

UKH releases guide to improve recruitment

By Rebecca Weller

UKHospitality (UKH) has launched a new education landscape guide to help businesses understand how to further improve recruitment, training and skills development.

Rising pay: the average hospitality worker saw four times as much wage inflation as the average UK worker, the analysis reveals (image: Getty/FG Trade Latin)

Wages rise 53% in past decade

By Nikkie Thatcher

The hospitality sector has seen the fasted rising wages in the UK over the past 10 years, new research has revealed.

Poll results: most respondents in the survey reported trade was as expected for January (image: Getty/didecs)

Pubs report mixed trading for January

By Nikkie Thatcher

Trade in January has been mixed for the sector this year, with some operators revealing it is as expected, according to a flash survey of The Morning Advertiser readers.

Events-focused: the Ganymede pub and Lucy Do (right) of the Dodo Micropub with Wild Card head brewer Jaega Wise

Events & Occasions feature

FEATURE: Think ahead to get the punters in

By Stuart Stone

Make King Charles III’s coronation your crowning achievement, convert the Rugby World Cup into bums on seats and win roaring trade from the Lionesses’ next major tournament with these golden rules for building a diverse events schedule.

Green credentials: 'Brewers and pubs across the country are making great progress on their sustainability goals and are keen to share their ideas so others can do the same,' says BBPA boss Emma McClarkin (image: Getty/Sakorn Sukkasemsakorn)

Sector on the road to net zero

By Nikkie Thatcher

A number of breweries and pubs have shared how they are making their businesses more sustainable in the run up to World Earth Day.

Net zero review: hospitality sector needs financial incentives to support road to net zero by 2050 (Credit: Getty/STasker)

'Financial incentives' needed to hit net zero goals

By Rebecca Weller

The hospitality sector needs additional “financial incentives” from the Government to aid its ability to deliver on net zero ambitions, leaders from across the industry have stated.

SIBA initiative: the tracker will show how many breweries are active across the 10 areas of the UK

Tracker launched to keep tabs on brewery numbers

By Gary Lloyd

The number of breweries in the UK will no longer be a mystery after the Society of Independent Brewers (SIBA) launched a tracker that shows how many active brewers there are.

Positive growth: GDP figures show importance of hospitality in growing economy (Credit: Getty/FG Trade)

Surge in pub trade boosts economy

By Rebecca Weller

An increase in spending at hospitality settings helped the economy grow in November, the latest Gross Domestic Product (GDP) figures from the Office for National Statistics (ONS) have revealed.

Enhance customer experiences: consumers keen to visit hospitality settings offering live music (Credit:Getty/7713Photography)

Consumers more likely to visit pubs with live music

By Rebecca Weller

More than three-quarters (78%) of consumers are more likely to visit a pub or bar if it offers live music, new research from CGA by NielsenIQ and booking platform GigRealm has revealed.

Inaugural report: Be Inclusive looks at its progress since inception

Be Inclusive launches report on race equity progress

By Gary Lloyd

Social enterprise Be Inclusive Hospitality has released a report about the group’s work in its bid to adopting a multi-pronged approach to accelerate race equity throughout the hospitality sector.

Three years of turmoil: CGA data shows drinks sales in pubs show year-on-year growth but remain well behind pre-pandemic levels (Credit:Getty/Peter Cade)

Xmas drinks sales show 'negative comparisons'

By Rebecca Weller

December’s drinks sales showed positive year-on-year growth within the on-trade but remained well below pre-pandemic levels, the latest Drinks Recovery Tracker from CGA by NielsenIQ has revealed.

Recession looms: fears for SMEs despite a great World Cup trade (credit: Getty/dmbaker)

World Cup joy won’t save beleaguered pubs

By Gary Lloyd

Although the pub trade has been a huge winner during the World Cup, it won’t be enough to save many smaller operators, according to economic expert Christopher Dembik.

Cheer for pubs: although England went out of the World Cup, pubs benefited (credit: Getty/skynesher)

Pubs sell 28.5m pints as England exit World Cup

By Gary Lloyd

England may have exited the football World Cup but pubs enjoyed a huge farewell as 28.5m pints were sold across the UK on Saturday 10 December, which equated to an extra 166 pints compared to a typical Friday and Saturday.

Boosts tempered by costs and strikes: eight of Britain's most populated cities are enjoying higher sales and logins figures than before the pandemic (Credit: Getty/fotoVoyager)

Sales and logins boost ahead of Xmas rush

By Gary Lloyd

Eight out of 10 of Britain’s highest populated cities have enjoyed hospitality sales and wireless logins boosts above pre-pandemic levels in the run-up to Christmas.

Oh, what an atmosphere: your efforts can bring people out of home to your pub for the World Cup (credit: Getty/FG Trade)

Atmosphere is key to attracting World Cup fans

By Gary Lloyd

Bad weather may detract football fans from going to pubs for the world cup but the atmosphere inside is a huge draw, according to music licensing society PPL PRS.

Cost-of-living: Staff touched by children's wishes

Kids’ humble Xmas wishes reflect cost-of-living

By Amelie Maurice-Jones

Staff at Inn Hospitality Group pubs received heart-breaking responses to a recent Christmas activity where children asked Santa for jumpers, hot water bottles and dressing gowns.

Trade boost: Operators should capitalise on Home Nation games (Getty/ FG Trade)

Home Nation match days ‘great’ opportunity

By Amelie Maurice-Jones

Pubs should “show it, see it, hear it” at Saturday’s World Cup quarter final after new data revealed an extra 136 pints are sold per venue on Home Nation match days.

Quiet firing: Survey reveals management issues in workplace (Getty/ Prostock-Studio)

Operators urged to improve staff management

By Amelie Maurice-Jones

Operators have been urged to improve the performance management of staff after a new survey revealed poor treatment in the workplace was forcing staff to quit.

The Morning Advertiser Lock In Podcast episode 51

The Lock In podcast

Solving the staffing situation

By Ed Bedington

With the recruitment crisis still causing challenges for many operators, the Lock In team get to grips with staffing (not like that Heath!) and speak to a range of experts to get some practical (mostly) advice on how to handle the situation.

More time: the deadline for the 2023 Publican Awards has been extended

publican awards

Extra time for Publican Awards

By Nikkie Thatcher

As the competition enters into the closing stages for entry, companies are being given an extra two weeks to finalise their entries into the hospitality sector's biggest awards.

Home Nations group final: 300 pints sold on average at every UK pub (Getty/ FG Trade)

9.2m pints for World Cup Home Nations final

By Amelie Maurice-Jones

A whopping 9.2m pints were sold across the UK on Tuesday (29 November) at the World Cup Home Nations group final in Qatar, according to The Oxford Partnership.

Running a pub: Research is key from the get go (Getty/ monkeybusinessimages)

How to get into the pub trade

By Amelie Maurice-Jones

Do you want to run a pub but don’t know where to start? Fleurets director and head of agency gives advice on how to go about getting into the sector.

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