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Cashflow

Cashflow

With the vast majority of business worries coming down to money, keeping a tight rein on cashflow is fundamental to the success of your pub, writes...

GM food

GM food

If a customer or an environmental health officer asks about any genetically modified ingredients in the food and drink you serve you, and your staff,...

Making the grade

Making the grade

Following extensive research, many of the leading players in the pub trade are putting their employees through training programmesLong gone are the...

Menu planning

Menu planning

A successful pub food business involves balancing the wishes of your customers against your skills and resources. Fiona Pavely looks at the help and...

Data protection

Data protection

The increased use of customer loyalty schemes and direct marketing programmes means that licensees must be aware of the implications of gathering and...

Know your units

Know your units

The 'units' system of measuring alcohol consumption causes some confusion among customers and licensees. John Porter looks at how it works and how it...

Heart health

Heart health

Coronary heart disease is the biggest cause of death in the under-65s - but a few simple steps can lift you out of the 'at risk' category.Dr Paula...

Noisy discos

Noisy discos

Q I regularly hold discos in my function room. My staff have complained that the music is too loud, but my customers like it at that level. Should I...

Packing a Punch

Packing a Punch

Mark Ludmon meets Punch Pub Company chief Stephen LambertLike many students, Stephen Lambert worked behind the bar of a local Edinburgh pub during...