Operations

Paying the bills: tech is advancing so you need to be able to accept different payment methods

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Cashing out? What the evolution of new payment methods means for operators

By Zonal

‘Cash or card?’ is far from a question of the past. However, with the desire for quick, convenient experiences high on the list of priorities for many customers visiting hospitality venues, cash is increasingly taking a back seat compared to digital payments.

Crucial part: 'Creating a space where people can enjoy themselves safely and in an inclusive way, is an important role hospitality has always played in the beautiful game’s greatest showpiece,' says Drinkaware's Adam Jones

How to operate profitably and safely for World Cup

By Nikkie Thatcher

Having a strong non-alcoholic drinks offer and organising sittings for earlier matches are just two ways in which operators can create a safe and inclusive environment during the FIFA Men’s World Cup later this year, experts have advised.

Final shortlist: the six contenders for Best Sustainable Pub have illustrated their green credentials

gbpa 2022

Meet the finalists for Best Sustainable Pub sponsored by Heineken UK

By The Morning Advertiser

With the Great British Pub Awards just days away from announcing and celebrating some of the best pubs in the business, we take a look at some of the finalists that are in the running to take home some silver. Today it’s the turn of the pubs that are...

GBPA Best Pub Garden sponsored by Diageo: finalists round-up

GBPA 2022

Meet the GBPA finalists for Best Pub Garden sponsored by Diageo

By Rebecca Weller

Ahead of the winners for the Great British Pub Awards (GBPA) 2022 being announced next month, the Morning Advertiser has all the information you need about the finalists competing to be crowned this year’s Best Pub Garden.

Sporting chance: (clockwise from top left) the Admiral Nelson, Anlaby Park, the Denbigh Castle, the Railway, The Gardeners Arms and Famous Three Kings

GBPA 2022

Meet the GBPA finalists for Best Pub to Watch Sport sponsored by Sky

By Gary Lloyd

Many pubs make screening sport one of their main revenue streams and with the football World Cup approaching, there's no excuse for any site not to cash in on the tournament or any other sport that is currently taking place. Here are the finalists...

Championing sector: Hospitality Apprenticeships Week 2022 is set to take place from Monday 3 October to Sunday 9 October (image: Getty/Peter Muller)

Sector unites for Hospitality Apprenticeships Week

By Nikkie Thatcher

A number of industry leaders have joined forces to promote this year’s Hospitality Apprenticeships Week and are calling on the wider sector to get behind the initiative.

Commemoration and celebration: Many pubs will stay open on the day of the Queen's funeral (Getty/ Walter Bibikow)

Pubs plan for Queen’s funeral

By Amelie Maurice-Jones

Many pubs have opted to stay open next Monday (19 September), the day of the Queen’s funeral, to “celebrate” and “honour” her life and service.

Event details: Low2NoBev 2022 will host a raft of products alongside insight

Why to attend Low2NoBev 2022

By The Morning Advertiser

Low and no-alcohol pioneers have outlined why Low2NoBev 2022 is a must attend event for the sector.

Booming market: hosting weddings fun and worthwhile for pubs but cost effectiveness and preparation are key (Credit: Getty/coolnina)

Wedding market for pubs 'booming'

By Rebecca Weller

“Booming” wedding market provides pubs an opportunity to “showcase” their venue while offering variety to staff, according to operators from the Estrella Damm Top 50 Gastropubs list.

Unemployment rates lowest level since 1974: figures show importance of hospitality sector as employer (Credit:Getty/skynesher)

ONS figures show 'importance' of sector

By Rebecca Weller

Latest unemployment figures from the Office for National Statistics (ONS) show how “important” the hospitality sector is as an employer, according to trade body UKHospitality (UKH).

Community heroes: PubAid awards open for entries

Community Pub Hero Awards open for entries

By Amelie Maurice-Jones

PubAid’s Community Pub Hero Awards is now open for entries, with new categories designed to reward sites and customers that go the extra mile to support local communities and charities.

Industry response: the sector has also paid tribute to Queen Elizabeth II (image: Getty/South_agency)

No obligation to close during mourning period

By Nikkie Thatcher

The decision to close during the mourning period, following the death of Queen Elizabeth II is at the discretion of the business, official guidance has advised.

Zero Carbon Forum: Mark Chapman says firms can cut carbon and save money on energy bills

Zero Carbon Forum: onus on operators to cut carbon

By Gary Lloyd

Not-for-profit eco-friendly group Zero Carbon Forum has argued the onus is on sector operators to cut their carbon footprints but they can also save on energy costs at the same time.

Royal news: Queen Elizabeth II was the UK's longest reigning monarch

Pub sector pays tribute to Queen

By Nikkie Thatcher

Many voices from the sector including the British Beer & Pub Association (BBPA) have paid tribute to Queen Elizabeth II, who died this afternoon (Thursday 8 September).

Cashless society: Customers shun cash for contactless payments (Getty/ monkeybusinessimages)

9 in 10 customers don’t pay with cash

By Amelie Maurice-Jones

Nearly nine in 10 consumers (89%) use cards or contactless payment all or most times they visit a pub, bar or restaurant, while new payment tech grows in popularity, according to recent research.

Time for change: chefs need improved technology and training to encourage creativity

Chefs need improved technology and training

By Rebecca Weller

Two fifths of catering staff believe a lack of training, technology and resources has caused low morale amongst their teams, a survey of contract catering firms across the UK has revealed.

Spending data: Barclaycard revealed sales in pubs and bars had increased in August 2022, against last year (image: Getty/Solskin)

Pubs saw 8% sales lift in August

By Nikkie Thatcher

Sales at pubs and clubs rose by 8.4% in August, which was put down to the good weather, according to new research.

Name celebration: (l-r) Nigel Smith, licensee of the Fleece Inn, Bretforton is hosting the Nigel Night, pictured with musician Nigel Walton

Pub aims to beat own ‘Nigel Night’ record

By Nikkie Thatcher

A Worcestershire licensee is planning to smash its own world record for holding the largest gathering of people called Nigel, in a bid to revive a name that is in danger of becoming extinct.

Dedicated to moderation: the Low2NoBev 2022 events runs from 26-28 September

Free event pass to help improve low and no sales

By The Morning Advertiser

Low2NoBev – the only dedicated trade show for the low and no-alcohol drinks sector – returns to Olympia London this month (26-28 September) with visitors urged to register for their free entry badge now.

Cashflow concerns: 98% of operators worried about their cashflow (Credit: Getty/Igor Vershinsky)

Most operators reporting cashflow worries

By Rebecca Weller

More than half (58%) of operators expect overall costs to further increase this year with 98% having reported cashflow concerns, a new survey by international business payments firm, Equals Money, has revealed.

Alfresco dining and drinking: Roché awnings have resulted in increased covers at the Junction Bar, Chesterfield

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Increase revenue made from outdoor space this winter

By Roché Systems

Summer 2022 has been the summer of sport. With Wimbledon, The Open, the Women’s Euros and the Commonwealth Games, UK sports fans have enjoyed a competition-filled season. But it’s not over yet.

Official data: wages have risen since January but lag behind the current rate of inflation, according to figures from the Office of National Statistics (image: Getty/KanawatTH)

Staff wages rise by 6.4% since January

By Nikkie Thatcher

The average monthly wage of a hospitality worker has increased by 6.4% since the beginning of 2022, official figures have shown.

Job vacancies: British Beer & Pub Association boss Emma McClarkin called on the Government to make it easier to recruit and retain staff (image: Getty/skynesher)

Vacancies up more than a third on 2021

By Nikkie Thatcher

Job vacancies in the hospitality sector have risen by 44,000 (34%) compared to last year despite a small fall over the past three months, according to official figures.

Sustainability credentials: operator of the Green Man in Eversholt, Bedfordshire Candice Brown has partnered with the guide

First Green Pub Guide launched

By Nikkie Thatcher

The first ever Green Pub Guide has been launched to highlight venues that are looking to be kinder to the planet.

CGA Drinks Recovery Tracker: latest data revealed drinks sales in seven days to 30 July were 0.6% ahead vs the same week in 2019 (Credit: Getty/skynesher)

Women's Euro's boosts drink sales

By Rebecca Weller

Average drinks sales by value in Britain’s managed pubs, bars, and restaurants in the seven days to Saturday 30 July were 0.6% ahead of the same week in 2019, the latest CGA by NielsenIQ Drinks Recovery Tracker has revealed.

In-depth education and training: Bluestone Academy launches hospitality apprenticeship programme (Credit: Getty/SolStock)

Bluestone Academy new training programme

By Rebecca Weller

Training facility, Bluestone Academy, has announced the launch of a new apprenticeship programme set to benefit West Wales’ tourism and hospitality sector and due to start this Autumn at Bluestone National Park Resort, in Pembrokeshire.

Sport news: BT Sport's deal with Amazon to provide Prime Video’s Premier League coverage to commercial premises has also been extended (image: Getty/Schroptschop)

Cost of BT Sport to rise

By Nikkie Thatcher

BT Sport is set to make a 6.8% price increase from 1 September, which it said was below RPI and claimed was part of its commitment to bring customers “top quality live sport”.

Fourth Hospitality Workforce Report: data shows staffing numbers near pre-pandemic levels but sector still struggling (Credit: Getty/Hispanolistic)

Staffing number near pre-pandemic levels

By Rebecca Weller

Hospitality staffing numbers have neared pre-pandemic levels with employee headcount in pubs, bars, hotels, restaurants, and quick service restaurants (QSRs) up 21.7% compared to June 2021, the latest data from Fourth has revealed.

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