ePub: Biometrics at the till

A pub in South Wales has introduced cutting-edge fingerprint recognition to improve the efficiency of its EPoS system.

Graham Evans, who runs Bar Neyland, a food-led venue overlooking Neyland Marina, introduced J2's biometric technology six months ago, seeing potential benefits in terms of security and management of staff and till processes. He is "delighted" with the results.

Staff now clock on and clock off using fingerprint recognition and log on via the biometric reader after each sale to ensure an accurate data tag is assigned to each transaction.

The EPoS system has also been integrated with the security cameras so each sale is superimposed on the CCTV screen - meaning Graham always knows what's being sold and by whom.

"Not only can the business report accurately on staff hours worked but the risk of identity theft or inaccurate transactions is removed," says Graham.

"I can view item transactions, transactions by employee, refunds and voids. On my nights off I use remote broadband access from home to see the cameras live and view my till transactions and reports. And I can do this from anywhere in the world. It's an unbeatable business tool."

Logging on is faster than with PIN numbers and staff morale has actually been boosted, according to Graham, as no-one can enter a sale against another person's name. There's no swapping of key cards, so fear of fraud or financial misdemeanour is eliminated.

Graham says: "As we can see staff doing transactions it removes the temptation to not charge friends for drinks," Graham adds.

"This is especially useful when we use agency staff. I know I have a secure setup and my staff feel protected and motivated by the transparency and accountability of the new system."