Archives for December 17, 2024

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OPINION: Using staff to drive sales and enhance customer experience

OPINION

OPINION: Using staff to drive sales and enhance customer experience

By Claire Warner, head of advocacy at Diageo

As operators navigate today’s challenging environment, further compounded by the loss of almost 16,000 on-trade sites since March 2020[1], it has never been so important for outlets to use every tool in their armoury to drive sales through the till.

Hospitality insolvencies hit a two-year low

Hospitality insolvencies hit a two-year low

By Rebecca Weller

Hospitality insolvencies hitting a two-year low is an “early Christmas present” for operators, audit, tax and consulting firm RSM UK has said.

5 key points from 2024

5 key points from 2024

By Nikkie Thatcher

With the final days of the year almost upon us, The Morning Advertiser takes a look at the defining moments of 2024.