Archives for August 22, 2017

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My Pub: The Boot, Sarratt

By Georgina Townshend

Zoe Eliasson’s parents met at the Boot, which dates from 1739, and she worked there as a teenager. Since taking over in 2010, she and her chef partner Nick Idle have invested heavily in the pub, which won a Great British Pub Award for Best Family...

Need to know: how to deal with complaints

By Fred A'Court

Complaints are an occupational hazard in the pub trade – no matter how good you are – so what are the best ways to deal with them constructively?

Barnet Council criticised for rates relief consultation

By Georgina Townshend

Barnet Borough Council has been criticised for its consultation on a new policy that would require pubs to have a 'healthier catering commitment' accreditation to be eligible for discretionary business rate relief.

National Burger Day: what are pubs doing?

By Nikkie Sutton

From special offers to amended menus, The Morning Advertiser takes a look at what pubs are doing for National Burger Day (Thursday 24 August).

PCA to confront pub owning businesses over MRO blocking

By Claire Churchard

Pub-owning businesses (POBs) are blocking tied tenants’ access to the market rent only option (MRO) and going against the spirit of the pubs code, according to a report commissioned by the pubs code adjudicator’s office.

Gluten-free and vegetarian off the Christmas menu

By Nicholas Robinson

Free-from foods have fallen to the bottom of Brits’ Christmas party food wish lists, while traditional turkey and British cuisine top the charts, new research has claimed.

Meet the GBPA nominees: Best Wine Bar/Pub

By Ed Bedington

Our penultimate set of previews for the finalists in this year’s John Smith’s Great British Pub Awards are the nominees in the Best Wine Bar/Pub category.