Training
CPL tells its customers 'it's good to talk'
CPL Training is to start offering customers lower prices to book by phone than online.
Archives for January 21, 2016
City News
Charles Wells eyes growth as it improves licensee retention rate
Charles Wells has announced an increase of 4% in operating profit before costs - and plans to continue to invest in its estate.
Tender
Pubs must prepare for plastic fivers
Pubs will need to accept new plastic five and ten pound notes from customers later this year, and licensees will need to prepare for their introduction.
Customer reviews
TripAdvisor: Outraged pub owner issues 1,000 word rebuttal to scathing review
An outraged pub owner has issued a 1,000 word response exposing the ‘sober reality’ behind a scathing TripAdvisor review.
Beer and wine hybrid created for first time
Nottingham's Castle Rock Brewery has created what it alleges is the first beer and wine hybrid to be produced in cask.
‘Unviable’ London pub wins CAMRA ‘Pub of the Year’ award six months after reopening
Hackney’s the Chesham Arms has triumphed over nearly 600 pubs to win the East London and City Campaign for Real Ale branch’s Pub of the Year Award just six months after it reopened.
Tickets
Sky Sports to hand pubs 10,000 football and racing tickets
Sky Sports is giving away 10,000 football and horse racing tickets for pubs to dish out to customers.
10 things you need to know about selling vegetarian food
More people are considering meat-free dishes when they eat out and want to see more choice on the menu. Here are 10 things to consider when putting vegetarian options on your menu.
Beer
Cyclops Beer scheme reaches quarter of UK breweries
Cyclops Beer, a scheme which aims to help consumers choose beers based on helpful tasting notes, has reached a key milestones at the beginning of 2016.
Food
Bidvest relaunches own brand after name change
Foodservice giant Bidvest has relaunched its own brand portfolio of food, drink and non-food products, less than a year after the hospitality supplier changed its name.
Training
Camerons pledges to train beer sommeliers for all managed pubs
Camerons Brewery has pledged to train beer sommeliers, and hopes to ensure all of its managed pubs have one fully accredited member of staff.