Archives for October 24, 2013

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Punch Taverns' Dando in line for hefty restructure bonus

By John Harrington

Punch Taverns finance director Steve Dando could receive a one-off payment of up to 100% of his annual salary - £275,000 - on successful completion of the company’s capital restructure project, according to Punch’s Annual Report (PDF).

How to handle negative reviews on TripAdvisor

By Phil Davison

We have been open for seven months now at our new freehouse, the Fox at Peasemore, Berks, which Lauren and I have transformed into a welcoming country pub. The feedback we’ve received so far has been overwhelmingly positive, and we’ve built up an...

Top tips on pub smoking shelters

By Poppleston Allen

The smoking ban had a dramatic effect on the pub trade as operators up and down the country were tasked with ensuring that customers could still enjoy a cigarette as well as a pint. Many premises provide designated smoking areas or smoking shelters but...

The Big Interview: William Lees-Jones, JW Lees

By Phil Mellows

JW Lees is poised for growth thanks to developing the best bits of tradition and not being afraid to close failing pubs, managing director William Lees-Jones tells Phil Mellows. Free pies have helped, too.

The craft at the core of cider

By Pete Brown

The best way forward for the cider category is to reveal the magic of premium brands, argues Pete Brown.