Archives for May 25, 2010

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Lamb at Satwell: lone sheep makes good

By Lesley Foottit

Chris Smith, of the Lamb at Satwell, Oxfordshire, talks to Lesley Foottit about making money from a pub three miles from the nearest house.

Hosts face long trip to pick up beer

By John Harrington

A number of licensees in the south-west are having to travel further to pick up beer deliveries. It came after distribution giant KN Drinks...

Marco Pierre White pub fined over pollution

By Lesley Foottit

A gastropub co-owned by Marco Pierre White has been fined £30,000 by magistrates for polluting a stream with sewage. The Yew Tree Inn in Highclere,...

Leeds pubs pass underage sting tests

By Lesley Foottit

Fifteen pubs and clubs in Leeds will receive a letter of congratulations from Leeds Council after passing underage sting tests on Saturday. Police...

Mark Daniels: Going for a ride...

On the morning of Monday 26th July I shall most likely wake up in bed, still caked in sweat and my muscles quivering with fatigue. This won't be a...

AB InBev puts Bass up for sale

By Ewan Turney

AB InBev is rumoured to have put famous British ale brands Bass, Boddingtons and Flowers up for sale. The Times reports that the Belgian-based...

Customer service: so cheap yet so vital

By Melanie Drew

I have often said I'm on a one-woman mission to improve customer service, says Melanie Drew, licensee of the Abbey Inn in Byland Abbey.

Alderney pubs prepare to go smoke free

By Matt Eley Matt

One of the last places in the UK where customers could still have a cigarette in pubs is preparing to go smoke free. Unlike the rest of the country,...

Livebookings launches pub benchmark service

By Lesley Foottit

Pubs can get customer feedback and benchmark their service against the industry with the new Livebookings Barometer. The service reveals guest...