Archives for August 30, 2007

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Diageo customers are drinking less

Punch Taverns, the pub group, rose another 27p to £10.81 on talk that Spirit, its managed pub business, could fetch more than £2 billion if it was...

Legal advice: Corporate accountability

So as a company representative, just because you were not aware of an incident - not present during a failed test purchase, say - this may not be...

Legal advice: Price promotions

ONE OF the numerous government initiatives currently under way is a review of the 2004 National Alcohol Harm Reduction Strategy. An independent study...

New gambling laws come in tomorrow

The trade is preparing for the new gambling legislation which will come into effect tomorrow. There are fears some licensees will be caught out...

Opus vows to up its game

Electricity supplier Opus Energy has revamped its sales and pricing policies for licensees, following a torrent of complaints about the company to...

Private equity and the pub trade

By Hamish Champ

Why does private equity get into the pub market in the first place? Pub estates are like any other property in terms of investment; being asset...

Fry's secret birthday bash

Actor and all-round national institution Stephen Fry chose to celebrate his 50th birthday last Friday in style - with a quiet meal in a Norfolk pub.

Gaelic or Gallic...

The owners of Scotland's top-selling malt whisky have denied claims that this summer's controversial brand relaunch aims to shed traditional Scottish...

BIDs uncovered

Business Improvement Districts (BIDs) are fast becoming a popular way of improving the image of town and city centres. More than 40 are now in place...

Pick of the pubs

By James Wilmore

Situated in Hornby, North Yorkshire, the Grange Arms is a traditional village inn featuring two characterful bar areas with real fires seating 12 and...

Back to Basics: Customer service

Whether customers have a great experience is not just about the strength of your drinks offer. Ensuring staff deliver great service can make sure...