In a bid to “equip future leaders” with essential multi-operational skills, the 18-month long programme has been specifically adapted for the hospitality industry to deliver a “real impact” for employers.
The Level 5 apprenticeship was developed by HIT as a direct response to challenges within the Level 4 programme, which achieved a national completion rate of just 29% - far below the 62% minimum benchmark.
HIT said the new apprenticeship offers a more “comprehensive approach to training”, with greater flexibility and enhanced support to mitigate the current high failure rates and drive successful outcomes for both learners and employers.
High-performing teams
Unlike Level 4, which was criticised for its restrictive assessment structure, the Level 5 programme aligns more closely with the practical needs of today’s hospitality sector by focusing on “real-world skills” to manage multi-site operations and lead high-performing teams.
Apprentices who successfully complete the programme can also register as full members with the Chartered Management Institute (CMI), putting them on the journey to Chartered Manager status after 3 years of management experience.
Each apprentice is assigned a “specialist Hospitality Vocational Trainer” to provide professional support.
Meanwhile the End Point Assessment (EPA) includes a professional discussion, based on the apprentice’s evidence portfolio, and a written project report with presentation and questions.
For employers, the Level 5 apprenticeship offers a “tangible return on investment” by producing capable leaders who can make immediate, measurable contributions to the business, HIT claimed.
Practical skills
HIT Training quality and curriculum director Micaela Barlow said: “We know staffing challenges are a major concern for hospitality operators, and they need to be confident their investment in training programmes pays off.
“That’s why, through engaging with employers and learners, HIT Training has developed the UK’s first tailored Level 5 Hospitality Operations Manager Apprenticeship, which directly addresses the issues raised.
“Unlike Level 4, which has faced low completion rates due to its restrictive end point assessment requirements, our Level 5 programme offers an accessible yet rigorous path that reflects the true complexity of the hospitality industry.
“By building practical skills and delivering essential leadership training, we’re enabling our apprentices to drive real change within their organisations and achieve meaningful career progression.
“We’re confident that our Level 5 programme offers exactly what the industry needs to thrive and addresses the issues hospitality businesses have been facing to date.”
