The Operations Managers Awards was founded 24 years ago and seeks to find the best and brightest operations managers across the entire hospitality sector.
The winners are Ben James of Mitchells & Butlers (area manager award) and Niki Plumb of Star Pubs & Bars (business development manager award).
Crucial role
UKHospitality chief executive Kate Nicholls said: “Congratulations to this year’s winners and all of this year’s finalists, not only for their success in this year’s ops awards, but for the great work they do day-in, day-out.”
The winners were announced at a gala ceremony at Salsa! in Soho, central London, following a comprehensive three-phase judging process testing the finalists’ knowledge, passion and skill.
This was also accompanied by a leadership and strategy masterclass.
Nicholls said: “Hospitality is home to some of the most hard-working and talented individuals in businesses. They are the leaders of tomorrow and they play a crucial role in every region of the UK.”
No exception
Operations Managers Awards founder Nick Bish said: “This year’s awards was another very intense and revealing competitive process.
“The judges and I are consistently impressed by the dedication, skills and passion our finalists show; and 2019 was no exception.
“Thank you to all our committed finalists and to all our judges who have put their time and their insight into getting the best out of this year’s candidates; and a big thank you to the companies that invest in the success of their best people, as well as the patrons and sponsors, without whose support none of this would happen.
“Between them, they have highlighted the importance of identifying and celebrating the best individuals, making such a difference for our industry.”
