The ceremony at the Conningbrook Hotel, Ashford, Kent, saw 12 of Shepherd Neame’s 322-strong pub estate recognised.
The overall pub of the year went to the Crown & Cushion in Blackwater, Surrey.
Clive Price, who runs the Crown & Cushion, said: “It has been an exciting year as we undertook a major transformation and expansion of the pub, which included doubling the number of covers available.
“We have been delighted by the positive reaction to the pub’s new look, and this award is well-deserved recognition for our team who work incredibly hard to ensure our customers enjoy a great experience.”
The Old Neptune, in Whitstable, was named tenanted pub of the year while Mabel’s Tavern in London’s King's Cross was named the best managed business.
Shepherd Neame chief executive Jonathan Neame said: “This has been a year of record investment in our pub estate, as we aim to attract our customers through great design, to excite them with a superb offer and to retain them by providing a memorable experience.
“These awards are aimed at recognising the hard work, dedication and creativity of our licensees, managers and staff, and celebrating excellence in our industry."
Full list of winners
Beer hero: Adelaide, Teddington, south-west London
Best floral display: Britannia, Guildford, Surrey
Heart of the community: Crown & Sceptre, Dover, Kent
Pub food: Granville, Canterbury, Kent
Pub restaurant: the Farm House, West Malling, Kent
Turnaround pub: Royal Oak, New Ash Green, Kent
New licensee: Dave McLelland of the George Inn, Walton-on-Thames, Surrey
Manager of the year: Lauren Weight of Pier Five, Chatham, Kent
Tenanted pub of the year: Old Neptune, Whitstable, Kent
Managed business of the year: Mabel’s Tavern, King's Cross, London
50 years of service: Trade quality services adviser Bryan Mulhern
60 years of service: Sarah Pemble, licensee at the Pepper Box Inn, Ulcombe, Kent
Lifetime achievement: Gordon Cooper and Jenny Dale, retiring licensees at the Coach & Horses, Whitstable, Kent
Shepherd Neame pub of the year: Crown & Cushion, Blackwater, Surrey
Tenanted pub of the year: Old Neptune, Whitstable, Kent
Managed business of the year: Mabel’s Tavern, London
Shepherd Neame pub of the year: Crown & Cushion, Blackwater, Surrey
