Video: Pub Skill's speakers discuss challenges for pub employers
What are the biggest challenges for pub employers, and how can they be overcome? These were among questions addressed by industry experts as part of The Morning Advertiser's Pub Skills event on how employee engagement can add to the bottom line.
Figures show that when staff at a particular site are engaged, the “profits are up”, said Louise Sui, CPL Training Group commercial director, as "happy staff equal happy customers".
Speakers at the Pub Skills event said major challenges for pub employers include staff retention and engagement, and that providing a supportive and approachable environment are just some of the ways of tackling this.
