The standards are part of a Government-led overhaul of the apprenticeship system designed to “raise the bar” for career development in the sector and ensure training is in line with industry requirements. The new apprenticeship standards are for hospitality supervisor, team leader, chef de partie and customer service practitioner.
HIT training managing director Jill Whittaker said: “Apprenticeships are the future of the hospitality sector and we’re proud to be among the first to deliver the new standards. They will help to reduce the skills gap and broaden opportunities for apprentices within the sector by raising the quality and relevance of training.”
Whittaker said the new standards are intended to “ensure that all apprenticeship training is high quality, rigorous and specifically crafted” to develop the knowledge and skills needed to work in the hospitality industry.
Hospitality supervisor
Aimed at people working in bars, restaurants, cafés, conference centres, banqueting venues, hotels and for contract caterers. This apprenticeship standard provides the perfect stepping stone for those looking to move into a management position.
Chef de partie
This is aimed at people working in a variety of kitchens, either independently or as part of a small team, and will enable employees to build on their skill set and knowledge of the hospitality sector.
Team leader
This apprenticeship standard will provide employees working within a first-line management role with the necessary skills to successfully manage projects, develop team members and plan and monitor workloads.
Customer service practitioner
Intended for employees looking to gain experience in a client-facing role and a range of service delivery functions including dealing with orders, payments and problem resolution, this development programme provides opportunities to quickly progress up the career ladder.