Publican Awards Winners: Best Late Night Operator, sponsored by Jagermeister - Stonegate

Stonegate operates 72 businesses under its late night ‘venues’ division, encompassing brands such as PopWorld, Missoula, Reflex and Flares as well as many unbranded sites, such as the massively popular Salsa in Soho and a huge range of gay clubs and bars.

Having recently acquired Walkabout, there are plans underway to develop the Aussie-centric brand and bring it in line with Stonegate’s wider estate.

The previous financial year saw the company’s like-for-like sales grow significantly, with profit up over the past two years. It invested £2.6m across 13 sites during the course of 2016. Gay pride was a smashing success, with one site, the Two Brewers, in Clapham, taking £68,000 in one day. 

The company constantly innovates the myriad drinks offers across its portfolio, including the introduction of ‘smoked and steep’ cocktails at Missoula and new, tiki-style cocktails at Popworld bars. These are designed to capitalise on current trends without alienating existing customers.

Stonegate puts on regular nights across its late-night venues, often working with sponsors, as well as one-off events. It recently opened DAO, a new concept in Chester which was shortly rolled out to Exeter, and has opened Play Dirty, an indoor games-room concept, at its Slug & Lettuce in Wimbledon.

Stonegate brands engage heavily with their customers via technology and social media: the group averages around 7,300 Facebook likes per site with average pan-social impressions in excess of 5m per week.

Last but not least, Stonegate takes an active role when it comes to dealing with licensing and security issues in its sites – senior management make themselves available 24 hours a day and there are regular, thorough health and safety visits at all of its sites.