“Moaning” Hungry Horse customers will no longer be served food

The Sun ​reported this morning that friends Chris Stanley and Jason Ponder were told they could no longer order food at the Interceptor, West Bromwich, after complaining several times.

The pair were regulars at the pub and would visit up to three times a week.

Stanley told the national newspaper: “I can’t cook so I like to go out for food. But quite a few times the food has not been up to scratch.

“One time I was mortified when I looked down at my plate and only saw about ten chips on there. I know when you pay £9 for two meals, you shouldn’t really expect much, but I should at least get an edible meal for my money.”

Final straw​

The final straw came when Stanley wrote a letter to the manager saying the chefs needed to improve.

A spokesperson for the pub told The Morning Advertiser (MA)​: “We understand that the guest and his friend have visited us on a number of occasions and unfortunately the food we have served has not met their standards.

Resolve

“We have made every attempt to try and resolve any issues with the guests but unfortunately we haven’t been able to.”

The spokesperson added: “Following this it has been agreed with them that as we cannot meet their expectations, we will no longer be able to serve them food, but they are more than welcome to join us for a drink at any time.”